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Company average rating A to Z Valley Wide Movers – 1 (calculated based on 1 reviews).
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No Call, No Show - Never called back.
A to Z Valley Wide Movers no called, no showed on the day our move was scheduled 6/24/17. To date they still have not called or emailed to explain the situation or apologize. They were scheduled to arrive between 8-9am, at 9:00 I called, at 9:30 I called and also emailed, at 10:00 I called and texted. Not only did this company not show up, they didn't answer their phone, email, or texts. I could not think of a worst possible situation then to have a few days to move, moving truck rented, house boxed up and ready to go and a 2 year old at a sitters for the day and have them just completely ghost us.
Even more surprising was that we had used them in the past and had a great experience, something has changed over the last few years.
We ended up having to call another moving service that charged more and 6.5 hours to complete the job, twice as long than what we had experienced in the past.
We understand that things come up, however not calling, not returning calls and basically leaving us high and dry is totally unacceptable for any business.
Disregard their other "good" reviews as it seems they have made a habit of just randomly screwing customers over.