On this page you will find reviews on the company AAA Moving Group from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating AAA Moving Group – 4.3 (calculated based on 310 reviews).
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Worst company ever no stars
This company does not work for you. I needed my stuff pick up on the Mar 29th and they said they will be there on Mar 30th. Around mid day on the 30th they called to see if we still needed the 30 days free storage we signed up. We said yes and why are we asking this now and where is the movers? They messed up and would get back with us later. Around mid afternoon they got back with us and had movers coming from another state and would be there later in the evening. We had to accept this because we had to be out of house by the 31st. The movers got there around 9pm and took a look at what had to be loaded and raised the price by $3,500.00. The movers loaded our stuff on the 31st and gave us their contact info so we could let them know when and where to deliver our stuff. We called the movers and gave them our address and date we wanted our stuff. They quoted it could be up to 21 days after we contact them to delivery our stuff. I called Triple A and talked with them and gave them our address and date. They said it was out of their hands. We finally got our stuff a week after our date we asked for. I asked the supervisor at Triple A for some of my money back from their screw up and they refused to make it right. Contact the Attorney General in Florida and they are looking into the matter.
No Stars
This company refuses to call us or contacting us about all our stuff they picked up from Las Vegas, NV on July 11 SUPPOSEDLY to be delivered on the 8 th here it is the 12th no calls. No emails, nothing.We have called everyday since 8th. As much money as I paid this is unacceptable, contacting my lawyer today.
RUN! Don't walk.....AWAY FROM this company.
These positive reviews are a LIE! I was called ON my MOVING DAY and told there was no truck for me despite giving them $1,000 for a deposit weeks prior to my move date (I did get my deposit back). I ended up having to leave ALL of my belongings in a friends garage 3,000 miles away from my new home because they could not find a "carrier" in my area. The amount of stress I have experienced because of this company is off the charts. DO NOT be fooled. Find anther company that is actually recognized by the BBB and won't lie to you in order to make a buck.
So far, not so good
More than a month ago we booked movers to move us from California to Arizona. We interviewed several companies and my wife was assured that there would be no issues, it wouldn’t be canceled, etc. we were told our move date would be July 16 or 17 as a backup. It is currently the 15th. Our entire house is packed, even our kitchen. We were told by the moving company that they wouldn’t be here until next Wednesday. We are supposed to be out tomorrow, the new owners are going to be here Monday with their moving truck. My wife asks the moving company why they wouldn’t have checked all of this sooner and she was told “that’s not her job”.
My wife went around and around with your company telling them(AAA) that nothing bad better happen and that we were quoted a cheaper rate, well your salesperson went on and on about how we better be careful with some of these other companies, a lot of times they don’t follow through. We have called twice now, the broker tells us it’s not their fault and the trucking company said it’s not theirs.
What I know is I have a house full of stuff in boxes, no way to cook our food, or even eat it. The customer service from the trucking company is not great. We had to call them the day before our move was scheduled,at5pm, because nobody had reached out to us yet. We had a bad feeling when that happened that it wasn’t a good sign. I don’t know how this is going to end, but we will see.
They are hands down the best movers in town
They are hands down the best movers in town, price, professionalism and work ethic. We stopped here to get some quotes from guys looking for work, they said $2800 for loading and unloading furniture. These guys did the work at half the cost and they wrap everything to protect your furniture. We even tipped the guys extra because of how hard they worked and how fast they did their job.
Do not hesitate to support this team.
If you're looking for conscientious, super-fast movers, these are the guys. They unloaded a very large move much faster than I would have thought possible. The crew showed up on-time and got the job done without any issues. Do not hesitate to support this team.
Good.
We went with AAA Moving for our move and the moving coordinator, our moving leader, was pleasant. However, my daughter and I made the mistake of numbering only a few of the cartons and not all of them. I had a lot of professional, heavy duty cartons, wardrobes, and boxes that I had purchased at Home Depot. I must have had at least 40 cartons.
Glad with this moving company service.
My interactions with AAA Moving coordinator and consultant were fine. Also, their moving crew did a good job and no item was broken. Everything went fine and I was glad with these things.
I would definitely recommend them.
I liked AAA Moving customer service. Their coordinator who assisted me when I purchased their service was excellent - very clear and very concise. My experience with their moving consultant was very good as well. The crew during the move was very productive, relentless, and very organized. They were on time. They gave me a 30-minute window and they respected it. It was done 30 minutes before and though I did not pay attention to that, they deducted it from the cost. The paperwork was also swift, accurate, and very satisfying. It was a perfect crew and I would definitely recommend them.
I definitely will be using AAA Moving again!
Upon arrival to unloading the guys were awesome! Great sense of humor and also got the job done efficiently. Also, Moving leader was a great help with setting everything up and even when I changed my moving date. Whenever I move again I definitely will be using AAA Moving again!
They were polite and helpful!
Everyone at AAA Moving worked hard to make our move painless and seamless. Moving leader was especially helpful by answering all of my questions and keeping in close contact throughout the time. They did a wonderful job loading and unloading our possessions and arrived at our destination quickly. They were polite and helpful!
Very satisfied with the move.
We were relocating after retiring. We have never had someone move us before. We contacted a number of moving companies, but even though it was a little more expensive than the other companies, I felt that it was the right decision because they move a lot of military families. I didn't know the protocol in a move such as this, but they came in and knew exactly what to do. They were on time and got right to business. Every piece of furniture and box was tagged and accounted. When they arrived at the final location, they put the items where I needed them. They worked very hard, and I was comfortable they took care of my items as well as they could be taken care of. Very satisfied with the move.
Liar Liar Liar!
These people are not really movers. They are BROKERS. The price they quote you WILL NOT be the same as the actual moving company charges. They said someone would come out and confirm the quote. THEY DID NOT. We tried to contact them but could not contact them until the day before our moving day. On moving day this company said someone was on the way. Long story we were charged $4000 more!
Good Moving Company...
I looked for a moving company on the web and heard about AAA Moving. I’ve had a couple of different people from their company contact me, that they would be letting me know about when they would be coming to pick up the goods, and then it was switched to someone else. Everything went fine though. If I had any questions, I called and it was all taken care of. The delivery seemed to go fine. It went out to my son in Montana and so far, he has not told me there was any damage.
All three guys were great
All three guys were great. Arrived on time and listened to my request regarding my furniture. They were very professional and will use them again without a doubt.