On this page you will find reviews on the company Ace Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Ace Movers – 3.7 (calculated based on 3 reviews).
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Never followed up.
Sonny (the owner as I was told) came out to give us an estimate on our move. He was very friendly and seemed professional but it ended there. He never called back or replied to my attempts to contact him on numerous occasions. Debbie (his assistant, I believe) was extremely sweet and cordial insisted that she also gave my messages to Sonny and didn't know why he wasn't calling me back. After foolishly waiting 2 wks, I gave up on him ever getting back to me with an estimate. Ughhh, what a waste of time and complete unprofessionalism. I believe he was intimidated by our steep driveway but man up dude and call back so people can continue with their plans to move.
Definitely Recommended!
I used ACE movers for a long distance move from Washington DC to New York City. Although they specialize in local DC moves, the company agreed to move me for a fixed price. They did it over two days - arrived perfectly on time for pickup in the afternoon and dropped everything off early in New York the next morning. The movers worked VERY hard. They were careful with all my furniture and items and ensured everything was wrapped and secured. They were extremely professional. Even the customer service employees were professional. I have no complaints - I would absolutely recommend Ace Movers for any move!!
Great service!
These guys were great! I have moved many times before, some had good experience with, some not so good. I had Sunny come to my house, and told him about what I liked and didn't like about my past moves. He assured me that I would not have that problem with his company. They even offered me a flat rate to do the move, rather than the normal hourly rate. They were very honest upfront and said the flat rate would be on the higher side of how long they thought it would take them to finish the job. I was ok with that, as long as I had the peace of mind of knowing how much this was going to cost me. I only have a 1 1/2 bedrooms worth of stuff. David and 2 other guys came to my house, while I sat back and drank coffee, and packed up then entire place and loaded it into the truck. I was very happy with the pace they were working with. They finished up the whole job in one day, working 9 hours. The entire job cost me $1,550 including all the supplies, which was reasonable and close to the other quotes I had received.