On this page you will find reviews on the company Active Moving Inc from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Active Moving Inc – 4 (calculated based on 105 reviews).
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I would use again
We recently had our moving done by Active and were pleased with how the job has gone. The movers were very nice, always showed up on time, and began packing wrapping things up right away. Everything was packed up and put to the truck and none of our belongings were hurt or damaged. The movers from Active were very helpful in getting our move completed, we would definitely use their services again!
Professional crews, honest price
My sales rep was very helpful in determining how much space would be required to fit all my possessions and stay within my budget so I wasn't hit with additional charges when it came to my move day. Loading and unloading teams were helpful, respectful and maintained great attitude. I do recommend this company to others.
Very professional
The movers revealed the unbeatable level of professionalism. My furnishing was very heavy and they moved it easily. No damaged furniture or floors or walls by end of day. Everyone in the team was cheerful and respectful and helpful. I highly recommend this company and will use it myself in the future.
Excellent job!
Great job! Professional and quick. Both crews were great to work with and extremely helpful, They really made my move very easy and stress-free.
Great company
My experience with this company was amazing. I've done a lot of moves in the past and this move was the least stressful. The team arrived according to schedule and they helped me a lot with packing my items and dismantling the beds. My furniture arrived a week later and in great condition. I loved the way I was treated by their staff and will continue using their service in the future.
Pleased with the service
Courteous, friendly and cheerful crew. Their team leader was very professional and I am so impressed with the speed and the quality of the job. I would be using the same company if I ever acquire moving services again.
Very happy with the move
I am very happy with my choice of a moving company. The movers were professional and careful with my precious things and delivered my items right when I needed.
Reliable service
The movers went above and beyond doing my interstate move. I felt confident from my first call to the office to dealing with my pick up and delivery crews. They were all nice and thoughtful and friendly. I couldn't have asked for a better service!
Great job!
On time, professional, polite and cheerful. The movers were outstanding in all aspects of the process. I am so glad I’ve ended up going with Active!
I liked their service
I wonder why this mover is so underrated. They did a wonderful job for me. The office handled the communication in terms of getting my stuff ready for the move and both teams were professional and super nice to deal with.
Great service
My move went incredibly smooth and professional. I’ve received many instructions from the office on how to prepare most of the items for the long distance trip myself and was about 90% ready when the pick up team arrived. The movers took care of everything that needed special attention and they were also very skillful and polite. I met my stuff a week late and all the items were in pristine condition. I am so happy with my choice of the moving company and will continue using their service in the future.
Active Moving Inc. ****Beware****
I hired Active Moving Inc. (Active) to move home furnishings from 1New York to West Palm Beach, Florida. The company was paid $2,600 in full for these services although the original quote was $1400.
The agreement with Active’s representative (Ivan) was that the shipment would arrive in seven business days and that it had to be delivered to my condominium apartment on 20th floor Mon thru Fri between the hours of 830a-430p, because of the strict building rules. My goods were picked up by Active on June 20th, 2021. Their employee called me on Friday, July 2nd (which is 10 business days after their pickup) and advised me that my goods would be delivered on Saturday, July3rd. I reminded the company’s representative (Ivan) several times of the agreement that his goods had to be delivered M-F ONLY because of the building’s rules. Despite this, the truck driver called me on Friday 2, 2021 around noon to advise me that delivery will be made on Saturday, July 3rd, 2021 despite the instructions given to Ivan. I was threatened with additional “storage fees and moving fees” if I refused to accept his goods on that Saturday.
I had to ask the property manager for a special favor however Saturday delivery was not possible but the driver could leave the furniture and items on the loading dock of the building. They were not allowed to take the furniture up to the apartment and consequently I had had to bring all these items to the 20th floor of my condo This endeavor took me about 6 hrs to move all his items shipped to his apartment. In addition, I reinjured my back which I had several back operations in the past. When contacting the owner (which is sketchy) Alec he informed that Ivan was a nobody and that I had to contact their dispatch regarding these instructions. This is a mickey-mouse company that has no scruples and will take your money and leave you high and dry. I will learn from this experience, but wanted to relay my dismay with this company regarding professionalism and customer service. In Active’s case, the consumer comes LAST! Do not use them!!!
Excellent move
This was my first move with this mover and it went great. The pick up team was polite and careful and willing to help. My delivery team was just as great. No damages were made during transportation. I've finished unpacking my last box today. All in all great service.
The worst!!!!
Walked off the job when I would not agree to a higher $$ than what was quoted. Truly the worst experience I can remember. And then they refused to return a phone call. Run away from these people: there are plenty of good providers.
Excellent service
I appreciate the way our move was handled by Active Moving. The office was very helpful and informative and the actual moving crews worked really hard and efficient. None of our things were damaged and everything arrived on time and in pristine condition. Thank you!