On this page you will find reviews on the company Affordable & Assertive Moving & Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Affordable & Assertive Moving & Storage LLC – 1.3 (calculated based on 6 reviews).
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Unhappy
It is now January 5, 2022 and I have made an attempt to call them and there has been no return call I’ve also sent this review to them via email they have not responded nor have they responded to any other attempt. They have not contacted me in reference to this review the insurance company has not received a response from them either so my assumption is they are not interested in satisfying my claim. I’m hoping it’s just an oversight on their part will keep you informed.
Good morning it is December 6th 2021 still have not received my $500 in Damages for the move with against my motorcycle I don't know what's going on but it seems to me that they are not willing to accept responsibility for this incident I just received a letter from my insurance company stating that they Proximate it will take another 120 days give or take, I will keep you posted but I cannot give this company a positive response or review at this time
Good morning it is now September 18th 2021 I still have not received any compensation for my damage motorcycle this has been going on since May 11th 2021 so I cannot give them any good reviews as of now because of the situation unfortunately I wish they were more expedient but it is not the case I will keep you posted
Update! It is now June 26th 2021 my bike has been repaired but I have not received any money from the company as of yet I have let my insurance company handle it and hopefully they'll pay my deductible so now it's a waiting game I will keep you informed as to what transpired whether or not the company will pay my deductible.
May 11 2021, affordable and assertive moving company driver and crew are polite contact person or sales person was very polite and professional, walked me through everything I cannot give it five stars at the moment because the damage sustained with my motorcycle, hopefully that will be resolved as I’ve been contacted by the claims person in their company and we’re looking to move forward to resolve this issue in the meantime I will follow up after that has been resolved with another post
Still waiting on Payment 7.14.2021
Update October 25th 2021 I received a letter from my insurance company stating that it's going to be at least another 120 days in waiting for my deductible to be paid by affordable and assertive moving company so this is been going on since May 11th 2021 I don't know what to say I will keep you updated see if they pay me or I have to take further action it shouldn't take this long I'm very disappointed in this company
2
HORRIBLE SERVICE
Absolutely horrible experience that we have ever had with a moving company. An unreliable and incompetent team. Our shipment was over 40 days delayed and they would hang up the phone on us every time we had questions. They have lost two large items in the process and Refuse to answer any claims we sent. Can't believe they are still in business.
WATCH OUT!
WATCH OUT! when doing business with AFFORDABLE & ASSERTIVE MOVING AND STORAGE LLC. We hired this moving company for a small interstate move of pre-packed belongings based on them providing the lowest quote among several received and favorable ratings on HomeAdviser. On the day of the move, after inspecting the job and loading the truck, the driver ”recalculated” the move making it 30%, or nearly $900, above the quote, despite the fact that there were no differences in time, volume, distance or labor from those the quote was based on. When I suggested removing the job from the truck, the driver simply told me I’d have to pay for that, as well.
Following the move, I contacted the office of Affordable & Assertive Moving to discuss the large difference between the quote and the actual cost of the move. I was reminded repeatedly that the quote was just an estimate, but they could not explain why the cost would increase so much without any change in the circumstances of the job. I was told they would contact me after they had a chance to review the details of the job, but I have not received a response and am not expecting one. Persons considering doing business with this moving company should be aware that they are AFFORDABLE when providing quotes, but the ASSERTIVE part begins after your belongings are hostage on the truck.
Beware they have an "F" rating on BBB.)
DO NOT BOOK A MOVE WITH THIS COMPANY. I booked a move for today, July 7, 2021 with this pathetic company on June 8, 2021. I received multiple emails from them this week and yesterday stating to be ready for my move today. This morning at 9:30 AM, I called to find out where the truck was and the dispatcher told me I was not on the schedule. I replied, how can that be it has been booked for a month. He said well our IT department moved locations and our systems have been down for five days. So, you are not on the schedule. I replied, "so when can you pick up?" The dispatcher stated that they won't be able to pick up my furniture and they will refund my depost. BASICALLY TOO BAD LADY. Now I am scrambling to find a mover or even a UHAUL truck, because I have to be out of my apartment by July 15th. So BEWARE. You may end up stuck like me.
Atrocious
Moving can be one of the most difficult and frustrating experiences you can undergo and this company makes certain of it. These guys are scammers. Don’t let them [EDIT] you about not price gouging you. They’re going to tell you what you want to hear to get you to sign, and then you’ll get hit with charges anyway. The dispatcher was particularly unpleasant. He shouted at my wife on the phone, hung up on her, and made her cry. I think his name was [NAME EDIT] and he was horrible enough to motivate me to write this. These [EDIT] don’t deserve your business.
Lost box and won't return my calls.
These people are outright thieves. A box was left on the truck and they refuse to even call me back. One of the items had extreme sentimental value. They only want to give me 60 cents for it based on their contract. My only other option is to sue them for the sentimental value of the item. It was given to me after September 11th by my now deceased father.
They are NOT a reputable company. Do yourself a big favor and look elsewhere for your moving needs. Now, I have to waste my valuable time suing them