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Company average rating Alpha Marine Inc. – 1 (calculated based on 1 reviews).
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Our Move by Alpha Marine was Horrible
We had a terrible experience with Alpha Marine. It was an international move from California to Europe and upon arrival about 30% of our things were either broken or damaged. The last time we moved from California to Europe, I packed the 40-foot ocean container myself. I think one thing broke and one thing was damaged. And I’m not a professional. I just care about our things so was careful in packing them correctly. Then, when we moved from Europe back to California, I packed the ocean container again – one broken thing. I have moved a thick glass top to a coffee table from Calif. to Europe, Europe to Calif., Calif. to Virginia and Virginia to California without a scratch. But when we hired Alpha Marine to move us, that glass top got huge chips that took off 2 corners.
One of our precious things didn’t even show up – a ceramic planter pot given to my wife from her aunt (now deceased). Another ceramic pot was broken into a couple dozen pieces. If you’ve ever dropped a ceramic pot, it usually breaks into 3 or 4 pieces. I have no idea what happened to smash a planter pot into more than 20 pieces. A granite pestle and mortar that was inside of a Tupperware container surrounded by other Tupperware containers also arrived broken. Yeah, solid granite.
Table legs, tabletops, chair legs and frames of art were scuffed beyond repair. Couch pillows had huge asphalt stains on them, like some ran over them with a truck. Wine glasses, bowls and plates that we had packed so carefully were also broken. These same wine glasses, plates and bowls did not get broken when we packed them in an identical manner on our previous moves. It’s sad that we paid over $10k to have Alpha Marine move our things and so many of our irreplaceable belongings got damaged on the journey.
We filed a Better Business Bureau report against Alpha Marine because we could not come to an agreement on a resolution – they offered us no compensation whatsoever. There are others who have filed poor Better Business Bureau reports against Alpha Marine too. You should definitely check out the BBB website.