On this page you will find reviews on the company American Relocation Services from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating American Relocation Services – 1.5 (calculated based on 2 reviews).
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Took my deposit and never pick up my belongings.
ARS took my deposit and never returned calls regarding the move. The move date came and went and no one, I mean no one, ever reached out to me. I currently have a complaint with the Florida Attorney General and from there I'm working with an interstate federal agency. Shawn said, they are the moving company when in fact, they contract out the move. Customer service never answered calls and quite honestly I doubt there is a customer service department. I honestly think the company is in someone's apartment in Miami. STAY AWAY. PLEASE REPORT THEM.
Bargain, but at a price.
If you're looking for a bargain, don't mind if some of your stuff is broken when it gets to you, and feel comfortable micro-managing everyone throughout the process and showing a lot of force to keep people honest and prevent them from charging you for services they didn't provide, go with these guys.
I will say they have very nice and professional people on the phone, fair prices, and generally good about the move, but you really have to keep them honest and track absolutely everything yourself.
If one of the movers breaks a table, you have to call the main office RIGHT AWAY.
If they agree they'll move your piano and charge you for piano handling services, then no one shows up that can handle the piano and almost drop it off the back of a truck, while the movers are still there you have to call and raise a stink or it'll be your word against theirs. These things happened to me.