On this page you will find reviews on the company Atlantic Union Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Atlantic Union Van Lines – 1 (calculated based on 4 reviews).
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Absolutely Terrible AVOID!!
This company is very unprofessional. They broke thousands of dollars worth of furniture. They destroyed the stairwell in our building making us lose our deposit. And all they will agree to pay is $250.
Absolute scam artists!!would give negative 5 stars if possible
Moving.
People need to be careful when using this company. I was moving from Massachusetts to California and I used this company. At request they gave one estimate, at pick up they double the estimate and at drop off they triple the estimate. I could not afford the tripled charge at drop off (the charge was 2x my property would cost if I opted to sell). So they took all my property. This company is bad news, so I advise any one out there trying to contract them to be extra careful.
Run from this company/ also owned by Delta Relocaion services.
So my first contact person with this company was a guy named Cliff. We were moving from Virginia to Maine.Cliff promised that he was going to come to give an estimate but always had an excuse for not showing.
He gave me a quote. On moving day the 3 fellows showed up and yes were professional in regards to moving. Then the lead mover pulled out a new estimate sheet which said that I had more items than had been originally listed and he quoted me this new price after my items had been loaded. Then he showed me a form that said I had to pay a tip. The last time I checked you tipped a person the completion of the work.
I told him I had no tip and that Cliff never mentioned having to Tip.
So when they arrived in Maine there were 3 different guys all with a cocky attitude. during the unload they said that the people who picked up my stuff didn't come because I had not tipped. THis was said in a threatening manner so I gave him all the cash I had which was fifty bucks.
Also there was some minor damage to the items and I had to help unload the truck as one of the guys was on his cell phone.
ATlantic Union is owned by Delta Relocaion services and from what I hear they are a horrible outfit.
Hard lessons learned about how not to move.
Where to begin? The move was horrible. The people who came to pick up came 24 hours later than they originally said so I lost a whole day of work waiting for them. Then they “negotiated” for how much I was supposed to tip them. AND after our furniture was loaded onto the truck the full bill turned out to be 2 times as much as the original estimate.
And that was the GOOD part of the experience!!
On the drop off end of the move, the driver showed up in the truck with no helpers. So guess who ended up actually moving our stuff into our apartment? ME and the driver – until 10PM at night (since he didn’t show up until 6PM). And I’m PAYING for this??
But the saddest thing was the amount of our belongs that were totally destroyed. I’ve moved across states before and expect some amount of damage. But the ferocity of this damage was intense. Two inch thick solid wood (NOT particle board) just SNAPPED in half! The leg of an office chair ripped off in the middle! A one inch thick wooden chest ripped in two! The metal frame of our bicycle twisted 360 degrees!! It took real effort to destroy these belongings. I think somebody was using them for demolition practice!
I would post more photos if this review web site allowed it. You would truly be amazed and wonder “how did they do THAT?”.
And of course that was only for the belongings that actually showed up! We had one box that never made it to our end destination at all!
For what it cost and the destruction of what was moved, we would have been better off giving away all of our stuff and just buying new at our new location. Lessons learned, lessons learned …. Move it yourself or don’t move it!!