On this page you will find reviews on the company Atlantic Xpress Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Atlantic Xpress Movers – 3.3 (calculated based on 9 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Find The Best Movers In Your Area!
Copyright @ 2022. All Rights Reserved by HireBestMovers
BEWARE- Bait and switch!!
They underestimated my move purposely to win the contract and then sold it to another mover. These guys are brokers not movers. Upon discovering that they had underbid, and then knowingly sold to another mover who in the end was going to charge me even more because they were misinformed by Atlantic Express. I cancelled my package once I realized the scam and they would not refund any of my money though NO SERVICES were given. They kept ALL of my deposit though they had done nothing except get caught before they could steal more of my money. Since they kept my money without any product or service it is THEFT. They were totally defensive and confrontational when I cancelled. Numerous attempts by phone and email, only to be told with good luck with trying to get a refund.
Have not received.
I have not received a call back and have not received my belongings..do NOT use this company unless you want your things stolen!
Job Well Done & More.
Just wanted to put in a good word for the guys at Atlantic Xpress. Although not a large company, they handled themselves and more importantly handled my things with the utmost care and professionalism. Big contrast to the horror stories I've heard about some other companies my friends. I was worried that I'd have no one to help assemble a big cabinet I had moved but they came through, even stayed longer just to help me out. Very appreciated.
Zero Stars if I Could.
If you are expecting to pay only the estimate given to you by Atlantic Xpress and you want a professional mover, not a broker, I would highly suggest not using this company. I was given a binding estimate by Atlantic Xpress and was assured by them that the price would not change unless I loaded additional items not listed on the original inventory list. My wife and I went over the list multiple times with Patrick and Sam to ensure we had the most correct inventory and price. We were also supposed to get an onsite estimate by Sam and he never showed, called or emailed, despite claiming he did.
On the day of the move the moving company which is subcontracted by Altantic Xpress tell me I've loaded more cubic feet, not items and that I need to pay nearly $2,000 more than my so called binding estimate from Atlantic Xpress. I dispute this and refuse to sign the paperwork only to be coaxed by Sam, the owner of the moving company and the supervisor into signing the paperwork, otherwise I would have had to unload the truck or take items off of the truck.
I continue to dispute the price with Sam, and he tells me the original contract and estimate I have with Atlantic Xpress is no longer binding since I signed the other Bill of Lading (which legally isn't true). Also he continues to tell me that the binding estimate locks in a rate for the volume and fuel surcharge and that I loaded more cubic footage than estimated. This despite the fact that this is never disclosed up front, we were also told the price would only change if we loaded items not listed on the original inventory list and the Atlantic Xpress contract states clearly: "Your estimate price is guaranteed not to change unless you order additional services, add additional items, or additional cubic footage/weight to be moved which are not listed on the estimate." Both myself and Sam verified that I did not load additional items or cubic footage that wasn't listed on the original estimate. Finally I'm told I need to try and negotiate directly with the moving company because they don't agree to reduce the price, even though I contacted Atlantic Xpress and agreed on the price with them.
The movers themselves were Citi Movers. The movers at origin were sloppy, left items in nearly every room that I had to pack myself, they broke a lamp in my dining room and didn't notify me, and used my own personal boxes I had purchased to pack my belongings. They also sent the movers to the wrong address for delivery. The only positive was Richard and his helper on delivery day. They were fast, professional, and did an excellent job despite being sent to the wrong address and showing up over 4 hours late.
So again, if you are expecting an actual professional moving company and a truly binding estimate that won't suddenly change on the moving day, then I would highly recommend you not to choose Atlantic Xpress.
Solid Reliable Company.
These guys did a solid job moving all my stuff. Even the canoe I for some silly reason decided to drag down to Florida :) The movers were pretty friendly and the dispatch was very helpful throughout. Was a day late on the delivery but kept in touch throughout.
Sam Pierce.
Greetings.
I want to make note about working with Sam Pierce. Our moves from Medford Or to Vancouver WA and from Reno NV to Vancouver WA went well because of Sam. He's professional and trustworthy. The company that he contacted to deliver our stuff tried to make changes to the agreement but Sam fought for us and was on our side all the way. I will recommend his company to everyone. Good luck Sam and God bless you.
Smooth Experience.
It's not easy picking up and moving a whole house halfway across the country. Having done it several times already (my husband is in the military) definitely made me wary of things taking a left turn. This time however everything went very smooth. My rep was helpful and a straight shooter. They did some very thorough packing of my vase collection and didn't have an attitude. Everything was on time and in one piece. Will be calling you again in the future! A+.
Studio Move to San Jose.
Really happy with the way my move was handled. I took the plunge of moving cross-country after finishing school.. didn't have a lot of items but I did have some antique furniture pieces that have been in my family for ages and mean a lot to me. The guys who did the packing wrapped and loaded everything with care. Been burned by movers couple of times before but these guys did right by me.
Great Service.
The good people at Atlantic Xpress Movers helped me with my move every step of the way. I had lived in one house for over twenty years and then decided to retire to the south land and had no idea of what was involved with packing up a lifetime of stuff but when it came time to send it on its way one call to Sam and his team and they took it from there. Truly a great experience for me as they took the stress out of my move.