On this page you will find reviews on the company Bay Shore Storage Warehouse from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Bay Shore Storage Warehouse – 1 (calculated based on 2 reviews).
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Beware- Scammers! - do Not Use!
BEWARE - HORRIBLE, AWFUL DISHONEST SCAMMERS --
If only it was possible to give zero stars. The people at Bay Shore are COMPLETE SCAMMERS - DO NOT USE THEM! First, they screwed up the move date. Next, they screwed up the move, failing to use proper protective material when packing fragile things (including, for example, carrying TV sets down the street unwrapped), throwing things into boxes without labeling them, packing things which did not belong to me and which were specifically marked to stay, and damaging the former residence (by failing to fold a folding treadmill and smashing it through a glass door). Despite numerous rounds of phonecalls and e-mails back and forth immediately after the move, they refused to take any responsibility. They refused to conduct a damage assessment and, instead, told me that if things are damaged, I will have six months from the time I move them from storage to make a claim for damages. Their salesman, Nick (who, it appears has since been fired) made an agreement with me whereby I would pay a certain amount upfront for Bay Shore to pack my things and move them to its storage facility, then pay the balance when I move my things from storage. When I contacted them recently to access some of my things before my upcoming wedding, they refused to allow me to access my things unless I pay them the full balance that is not due yet. Moreover, they made personal and professional threats against me and threatened to put my things up for auction. I am now pursuing compaints against them with the BBB, the NYS Dept of Transportation, the NYS Attorney General, LIMSA and AMSA. DO NOT USE BAY SHORE - YOU'LL REGRET IT. I only wish someone had warned me.
Do Not Hire.
I hired this company based upon the ratings on-line. The experience was exactly the opposite of the reviews I read. They were not professional, damaged furniture, lazy (I paid for 5 men and 2 sat in an air-conditioned truck all day), padded the time to increase costs of the move over estimate. Packing service was horrid, used too much packing material to take space in boxes and up the charges; more than half of each box was packing material which was wholly unnecessary for the items which were mostly plastic. Smash fragile boxes, no care taken for items. Communication poor, only 1 of 5 movers spoke any English, Jose Martinez the move coordinator was rude, has difficulty speaking English, extremely poor customer service. Items missing in move and Jose refuses to return calls. Will be filing claims for damaged, missing items. Have moved many times, this is one of the worst and least professional of all. .