On this page you will find reviews on the company BHT Transportation Inc from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating BHT Transportation Inc – 2.9 (calculated based on 21 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Copyright @ 2022. All Rights Reserved by HireBestMovers
BHT Transportation Inc Moving Co.
Do NOT use this company. You will be sorry if you hire them. The only thing they do professionally or carefully is count the money. Almost everything I trusted them to wrap and take care of was damaged in some way. A beautiful Ralph Lauren King Bench with mahogony legs, broken. A wood inlay tea cart ( family heirloom) from Sorrento Italy, broken. A beautiful hand blown murano glass sculpture which they were paid to crate but only wrapped, broken. This company cared about nothing but unloading the truck and getting out of my house with their cash. They arrived at 7pm and left at 2am! They did not assemble any of the beds or furniture that they took apart for the move because THEY LOST ALL THE HARDWARE! Even the wardrobe boxes that I bought and carefully packed were left in my garage UPSIDE DOWN!! They insisted that an armoire belonging to my bedroom set would not fit thru the bedroom door so they left it (leg broken and top cracked) in the garage. A few days later I hired professional movers who had it in the room in less than 10 minutes. They packed our 60 in Plasma TV in a mirror box with very little protection and then delivered it upside down! Besides taking 3 full days to move the items out of my house and then charging me $1,300 dollars to store it for 30 days (they just left it on the truck) they managed to be 21 days late delivering my furniture which caused us to incur hotel fees for three weeks. During the three weeks they had $10,000 dollars of my money and all of my furniture and possessions and they would not communicate with me and even give me an estimated date of arrival. I did not pack any food since I knew it was going to be stored for a month yet still all my things smelled like rotting vegetables. Not worth 1 cent of the $15,000 dollars they charged me. This company is horrendous and should be closed.
Don't Waste Your Money.
DON'T WASTE YOUR TIME OR MONEY ON THIS COMPANY!
- Was told I could choose my pick up date..didn't happen.
- Was told it as 7-10 days to get my stuff..it was 17 (only after complaining and being put on a priority list)
- Was told I was going to be in contact with the driver the whole time..never had the phone number
- Have left many messages for the owner to call..never heard from him.
- Lied to, manipulated, and deceived into thinking this was a good company. It was not!
Awesome Movers.
I am reading these reviews thinking to myself who are these people.. I had the best experience from start to finish.. Angie was my resp and she is VERY CUSTOMER FRIENDLY.. the crew arrived about an hour later than anticipated but that was fine I was able to finish what packing I had left.. they came in and packed the items I needed help with and did a great job.. The guys were very nice, handled my items properly and off they went. I got a call from the dispatch office 2 days later giving me my balance which was slightly higher then they we originally thought but I was ok with it being I say how great the crew was and I didn't have to do the move myself..thats why I got movers to start with.. I was happy to get my stuff on day four.. it was a little late in the day but that was ok too I was able to I got my stuff fast them showing up at 530 was the least of why worries.. It took about 3 hours they put everything together I asked them to and unwrapped the items they had packed .. NOT one item was damaged!! I amd very pleased with this company and will recommend them to everyone I know.. Some people just like to complain I see on here but I am here to say I am very pleased!! .
Great company.
The move went great I didn't have any problems.the crew was fantastic. I see the bad reviews on here,and my move went nothing like that. its hard to believe these are even real reviews because this is the best moving company ive ever used.they were very caring and professional.they have very good prices and seem like they love their job.if u ever move again this will definately be the company I use. thank you Angie, BHT crew and staff.
Stay Away From This Company.
Never never never.. never again. BHT was the absolute worst moving/transportation company I have ever used. From top to bottom this company had the worst customer service I have ever experienced. Angie, who assisted in setting up the reservation initially presented herself and the company as a shining example of what a moving company should be. Come to find out that both parties were far from shining examples. Angie, became worthless and unable to help with anything regarding the move after the initial contract was setup. Anna or Ann in "Dispatch" was just as useless. Between being constantly lied and ignored about the date of our goods leaving their pickup location and arriving at their final destination this person failed to provide any accurate information. Our move was quoted at a maximum of 8 days but was assured that this move "always" takes 4. Come to find out our things did not leave the state until three weeks after the initial pickup. This whole company is a scam and I feel lucky to have received MOST of my goods back. Although it took a month, a box was missing and some of our property was damaged. It took threatening them with contacting the police to finally get our things delivered. Unlucky for us this was not the end of our pain with this moving company. The company sent out two men in an unmarked forty foot truck with graffiti on it. They sent it to the WRONG address. Then when it finally got to our house, the two men tried to convince us that the truck couldn't be parked close enough to our house, and that we had to pay additional fees for moving our stuff further then 75 feet. We said HELL NO, and we would get a measuring tape and that we were not going to pay them a DIME more because of all the [EDIT] we went through. They quickly backed down and low and behold it was NOT even close to 75ft. We measured it after they left. From start to finish this place is a nightmare. STAY AWAY. ITs a scam. You will loose things, not get your stuff for over a month, your stuff will be damaged and you will be swindled out of more money and time. THEY ARE LIARS. There is NO question about that. All that comes out of their mouths are lies. .
Would not refund my deposit.
I called BHT transportation because the customer service rep (angie) seemed very nice and willing to help, unfortunately after I had filled out the inventory list for the second time, the price was increased and I had a bad feeling this wasn't a good company. I had already signed the online contract but I should have been allowed the legal 3 days to change my mind and she refused to give me a refund or work with me on the inventory list. Do NOT go with this company ! It is completely illegal to not give a refund if it is within the 72 hour or 3 business day time period!
Poor.
This was the worst moving experience! Dispatch didn't relay the correct address. The mover blamed and verbally abused me for the company mistake. He threatened not to deliver. When I convince him to move my things, he refused to drive into the storage unit facility. He sat in the truck while his two helpers unload my things on the side of the road (with 5 broken items). My family had to help me move my things from the side of the road. Mike Cohen, the alleged owner, was also of no help and very unprofessional, like his movers. I will never use or recommend them to ANYONE ever!
Five-star movers!
The mover were great, I did a full-service full packing move and I had no issues with any part of my move. The staff and crew were very polite. I was updated along the way with the move while my goods were in transit. I would like to thank Angie for a great job with her great customer service and thank BHT for the great job they did. If anyone is looking for a great honest moving company I would suggest BHT, I had no damage done everything arrived on time and intact. Thank you, BHT 5-star service!
Excellent.
The move was excellent. Angie, my representative, was great. She helped me through the whole moving process. The price was very fair, the movers were friendly, hardworking and careful. Nothing was damaged. Everything was done in a timely manner. My moving process was a lot less stressful because of all their help. I would definitely recommend this company to others. Fully satisfied.
Move from las Vegas to miami.
Great service! I move often and I must say this company was by far the best! Angie was so professional and she helped me with all my Many requests. I am happy to say that I am moved into my new home and this was the smoothest stress free move. My furniture had no scratches and I was so worried about this from my past experience. Overall great experience. Thank you. I will use them again for sure!
Everthing moves.
I was contacted by a young man named Mike from United van lines working out of the Florida area, however he was just a broker and not the mover. he at no time mentioned, said or stated that my stuff would be brokered out to another company, the company they sent to me was Everything Moves , when I tried to call Mike and ask what was going on he never returned any of my calls. The driver showed up with an inventory list much smaller than I had given, he showed 53 Items, how does a couple only have 53 Items, really? so he took his own Inventory after doing a walk through he estimated that it would now cost us approx. $3,600.00 instead of the $1800.00 we were quoted, by the time he got done loading the price then jumped to $4,900.00 he had already had done his walk through and Inventory so how does the price jump once it is loaded. We waited several days for our things to arrive, finally we were able to reach a driver who then gave us the number to the office, the number listed on the receipt was bogus, they then wanted to drop the stuff off at 5pm when it is dark, that was not happening, they insisted we had 9000 lbs of merchandise but refused to go to the scales before the were paid, the driver called the manager who said we have to pay first, well we had a problem with that , when the truck arrived it was a different truck, our stuff had been reloaded on to another truck, and someone elses things were in there with ours, boxes were crushed, holes in them some of them wet, they insisted everything was tagged, but none the less that truck was weighed with other stuff on it so how are we to know what we are paying for. The manager mike was so worried about losing money, which automatically raised a flag, he is all about the money and not about the customer, we had already paid $1800.00 all we wanted to do was go to the scales and have the stuff weighed with our stuff on it and he wouldn't let us. I will never use this company or any other again, I will rent a truck and hire someone to help with the move (Laborers) I'm sure there are plenty of honest men looking for work on Craigslist..word from the wise, you are not getting the company that calls you with the moving quote, they are brokers and give it to a company that bids on your move, so if you want a fair and honest price do it yourself, rent a truck most rental places have a list of men that will do the labor for a fee, worth it, people are not honest anymore.
So BAD, I will never use another moving company again.
I was in a crunch to find a moving company that would fit my budget of $1000. Hank contacted me and he was very nice and professional. He tried very hard to work with my budget, and the estimate was $1173. I told him I absolutely could not go over that and everythings seemed fine. Hank told me that if we came across any items that needed to be added to the order to let him know. I had come across a bicycle, chello and snowboards and immediately informed him. I heard him typing the additions in the background and he said the update was sent. If it changed the extimate I'd get the updated one. I never received an updated invoice. All of this was done by phone or email, which I now know was a big mistake. Looking back I realize there were red flags I should have paid attention to. The first red flag was that they don't send someone to the house to do an estimate. BHT asks their clients to pretty much take a guess at how many cubic feet their belongings come to. When Hank asked me how many cubic feet, I told him I had no way of measuring that and math was not my strong point so I couldn't even take a guess. I told him from floor to ceiling, all my belongings could fit in my living room and I knew it could all fit in a 14 ft. U-Haul, because that was my original plan for my move. But I had to cancel the U-haul because the person that was supposed to help me drive backed out. Hank said he knew how big the 14 ft U-haul was and estimated the cubic feet. I asked Hank about storage and he said his company would give us 1 free month of storage. I asked him where our stuff would be stored and he said his company doesn't disclose that information. That was the second red flag. When I asked him why, he said for our own protection. It made no sense, but he was so nice and since I was in a rush I didn't think it through like I should have. Looking back, that's when I should have decided not to work with BHT and go with another company. Hindsight. Hank took a deposit of $173 over the phone and I was to pay $500 upon pick up, and then $500 more upon delivery. I still had not heard from the moving company about the pick up date so I contacted Hank and he promptly go in touch with Diane at dispatch. I had tried on several occasions to call but they either did not get back to me, or the phone would ring and ring and ring, not transferring over to a voice mail. When I finally heard from Diane, it was less than 24 hours notice of when the movers would arrive and the time frame was going to be between 5 and 9 PM. I was surpirzed at how late it was going to be and expressed that I had hotel reservations and could not remain at my apartment that late. She said if I left a key under the mat for them they could enter the apartment and load my belongings. I got the OK from my landlord, that it was fine as long as they returned the key in the dropbox. I left a check for $500 on the counter as I agreed. Pick up date was August 30, 2014. That same night we got a voice mail from one of the movers stating that we had more than what was on the estimate so they could only load some of our belongings and left the rest behind. He said someone would be back the following day to get the rest of our stuff. I contacted Hank and I was very upset. He told me that a few of the loads before my pick up must have had more than what was on their orders which was probably why all my things didn't fit. But he said in all his years working there he never saw movers leave part of a load behind and he told me he understood why I was upset and he'd be seeing red too. I was mad because I felt the movers should have contacted us right away after eyeballing our belongings and letting us know before loading that they didn't think it would fit. But they loaded some and left the rest. When I found out my stuff had not been picked up on the 31st, I contacted Hank again and he told me to call dispatch. When I spoke to Diane and told her about he voice mail I got, she was rude and said she didn't know if they said that and would have to talk to them. I had my landlord take pictures of what was left behind and I sent them by email to Diane. Diane said a lot of the main items were left behind and she'd have to see how her manager wanted to handle the situation. 4 days later they picked up my things and I was getting a daily rent charge becasue my landlord could not start the cleaning process. It also put a delay in the new tenants move in date. After I was informed that the rest of my load had been picked up I expressed my concern about my loads getting mixed up. They assured me both my loads would be stored together. I asked for an extension on the free storage and was given one until October 4th, 2014. On October 4th, I emailed them with an address to deliver my belongings. When I got a response from Diane she said she had been trying to call and left several messages because they weren't clear on things. I emailed her back to let her know we only received one message and each time we tried to call back the phone would ring and ring and ring, which had been a problem from the beginning. I stated that I felt I was very clear. I gave them an address to deliver my belongings to. I just needed to hear back a date and time. I then received an email that they would deliver my things to that address and that I would need to pay $1,846.80. I was shocked at how much the price had increased. I told Mike Cohen I didn't have that. I only had the $500 that was agreed upon and I never received any updated invoice by email or otherwise on a price increase after I had informed Hank of the items I added. Even with what I added I didn't believe it would jack the price up by that much. From that point on I went in circles with this company. I chose to do all communications by email so I could keep a record of our conversations and avoid a he said/she said secnario. I was told that I had to direct deposit the money into their accounts before they would deliver. However, the contract stated final payment was due upon delivery. Mike didn't care. He said my things would remain in their storage until the matter was resolved. Even after I repeatedly said I do not want my things stored with them because their fees were over $400 a month. After going in circles I was advised to seek the help of an attorney to handly further communications. I let Mike know that I was frustrated and dissappointed in the way things have been handled, so an attorney would be contacting him. He claimed he was really trying to work with me to meet my needs and that I was not being charged the extra storage. When the attorney finally contacted Mike, I was being charged for 3 months of storage and they were demanding $1946.80 be paid before delivery. However if I agreed to it, he would give me a "special 1 day discount" subtracting $200 from that amount as long as I agreed the the pay that day, which was December 26th, 2014. The total would them be $1746.80. My attorney's secretary reminded him that final payment was due upon delivery according to the contract, so Mike agreed but said we would have to pay the driver before they would unload. The attorney advised us to meet their demand, get our things, then proceed with plans to go to small claims. My daughters and I had no choice but to use gofundme to raise the money they want in such a short time. We were under pressure because the moving company said if we didnt' agree, they were going to set our belongings up for auction on January 3rd. This was so stressful from the beginning and to get this news the day after Christmas was devestating. As of now, December 30th, we are waiting on confirmation of a delivery date from the attorney's office. I am aware there are a few "good" reviews on this company, but I highly advise everyone to think twice before using this company. They make their estimates based on size, and expect their clients to know cubic feet. They count on the fact that most people don't know that and can only take a guess. They will jack up the price considerably and regardless of what is on their "contract" they will try to bully you into paying way more than what you should before delivery. I only pray that we actually get our things back and that they will be in the same condition we left them. STAY AWAY FROM THIS COMPANY. .
Whoever Angie is needs some customer service lessons.
I had run a search through Orbitz to get more information for upcoming move two states away. I immediately was bombarded with calls and emails from about 10 different moving company. (now I know better) I started to go through them little by little to find the best fit for us. In the midst of trying to reply to everybody, apparently I missed contact from this companies. I received a very rude and inconsiderate email from Angie basically shaming me for not responding, and telling me that I was costing her money by not replying quickly enough. I have never had a company contact me in such a hostile way before we had even done business. Moves are stressful enough. Thank you Angie for giving me one less company to consider.
Helpful with move.
I was moving from Califorina to Arizona. My friends told me about this company. Gave them a call and it was the beat moving experience I have ever had. The agent was very helpful and did not mind answering any of my questions. My belonings were delievered in a timely manner and were in great shape nothing missing or broken. Everything was set up and my home ready for me to move myself in. This is a an A1 company .
Perfect Move.
I needed to move a full 5 bedroom home from Washington to Georgia. It took a full 53 foot trailer for 16K full packing by far this had been the best move I have had to do. I have had so many problems in the past with other movers i was worried.I was completly impressed with the professionalism and Knowledge of BHT Transportation INC! I want to thank everyone that was involved in my move. Job well done!
Kind Regards and Blessings,
M.Dale.