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Boost Express Van Lines

Boost Express Van Lines reviews from real customers

On this page you will find reviews on the company Boost Express Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Boost Express Van Lines – 4.6 (calculated based on 200 reviews).

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  • Company: Boost Express Van Lines
  • Location: 1354 Stelton Rd., Piscataway NJ, 08854
  • Website: boostexpressmoving.com
  • Email: info@boostexpressmoving.com
  • Phones: (877) 521-5781

200 Reviews: Add Review

  1. Recommended!

    I moved already 2 times and I used Boost Express Van Lines movers and I will always recommend them! They are not only the beat moving company but also so friendly and have a great sense of humor! The movers were very knowledgeable about their job and protecting my furniture. Very polite professional and walled me through every step.

  2. Amazing!

    I found Boost Express Van Lines just days before moving into 6th floor walk-up. I was especially grateful of their honest and professional nature my move was 100% stress free. They wrapped my furniture (big and small) in blankets and also disassembled and reassembled my IKEA bed frame! Highly recommend Boost Express Van Lines cheap, efficient, and capable!

  3. Would hire them again!!

    Our furniture made it over with no damage. Crew were prompt, professional and polite, They arrived on-time, helped me finish closing all my boxes at rapid speed, there were no hidden fees, and they made an otherwise stressful experience quite easy and I highly recommend them!

  4. They made my move flawless and easy!

    Out of all the companies I called around, they were the most competitive in terms of pricing and didn't break anything. I highly recommend! Professional and helpful I'll never use another moving company again.

  5. Terrible.

    We had a terrible experience. They lied about much of the process. They were very difficult to reach mid-move. We were told one truck and it wouldn't be re-loaded..2 trucks were used and at least one reloaded (haphazardly). Many items broken or damaged, e.g., vintage/antique desk not wrapped arrived with legs broken off. A vintage forged chandelier was seen unwrapped in the truck and was damaged. Interior of large area rug arrived soaking wet INSIDE. Items identified as "specialty packed" are broken. A required remote for sleep number bed was never found. (Could not be replaced-had to blow up bed using an air compressor.) The list of photos go on, but we've had to put this very distressing experience behind us.

  6. Definitely recommended!

    I have never seen such a professional and amazing moving company before. Throughout the process, they were careful, considerate, and nothing got damaged, scratched, lost or stolen. They also assured me that even if their truck got a parking ticket, I would not be responsible.

  7. Special thanks to Boost Express Van Lines!

    At the given time, these guys already were at my place. It was a super-fast move. It was raining all day and they covered all the floors with the blankets. They did everything really quick and professionally to avoid all type of damage. He did most part of the work! Definitely I'll recommend those company to all of my friends.

  8. Sorry not recommended.

    Not impressed at all by this company and the service, they are ok but common there are so many better choices for better prices out there im sure you can find something better, a tad over priced with out the quality of the work which doesn't seem worth while.

  9. Recommended to everyone!!

    This company hands down is the best in the business. They were so helpful on the phone and the men that moved us were very kind and gentle with our belongings. I wasn’t expecting such a smooth and carefree move after all the past bad experiences. Many thanks to the whole team. They have this reputation for a reason.

  10. 5 stars for an amazing company!

    This move was so easy. I searched and searched for a legitimate moving company that was going to handle our stuff with absolute care and delicacy and found Boost Express Van Lines. I spoke with them and they made sure we knew what to expect and just how things were going to happen. Thank you for everything that you all did for us.

  11. Late Delivery, Hidden Costs.

    To be honest (outside of the delivery crew), I was not happy with this experience at all. There was a miscommunication from the start between the price I was quoted and additional charges that were specified from your company.

    Though my location and 4th floor walk up was disclosed before I received my quote, I found out at delivery that there was an additional charge for having to transfer my items to a different truck because of where I was located in NYC, and that there would be additional charges for each flight of stairs.

    In an effort to get clarification on this, I reached out to Steve from Quality Express Vans - they took my initial order for service - Boost is who it was transferred to) . Once my initial deposit payment was made, I never received a response from Quality Express Vans again. It is clear that once they received payment and secured my business, there was no effort to continue customer service of any kind. Though I know you are a separate entity from them, I hope you can understand that this was the first of my negative experiences.

    We initially asked for a 2/20 or 2/21 delivery date. Though I understand a specific date cannot by guaranteed, I was informed that it "shouldn't" be a problem. When I was informed that delivery would not occur until 2/24 or 2/25, I was disappointed but understood. Then I received a call on Monday stating that the delivery would be arriving on 2/25. I took off work and sat in an empty apartment all day waiting for this delivery. I received a call late afternoon that it would be 2-3 more days. I expressed my disappointment in this over the phone.

    I was told multiple times (for both expected delivery dates), that the driver would call when they were close. On 2/26 and 2/27, I received a call stating that the driver would call when they were near my apartment. I even clarified this on the 2/27 call and was asked how much advance notice I would want. I asked for 30 minutes, which would allow me to tend to a work matter and get to the apartment in time. When the driver called, they were at the apartment. He stated that he never received the instruction to call beforehand.

    Because of the poor service, it cost me multiple additional nights in a hotel room, as well as additional days off of work. I have used moving companies multiple times and have never encountered these issues before. Sadly, I will not be using your services again.

    I would like to make it clear that I have nothing but positive things to say about the driver and delivery crew - they were great and I would work with them again in a heartbeat. Unfortunately, the same cannot be said about the rest of my experience.

  12. Incompetant.

    These guys are terrible.Iinitiallyconrracted with MainMoving, who claimed NOT to be a broker. Much to my surprise, Boost express showed up with my rental contract being sold to them by Main Moving. They upped the charge by 20%, proceeded to create over $10,000 of damage to my belongings. And, true to form, refused to offer any compensation. The delivery team was late arriving, unkind, surly and not caring at all. DO NOT USE THEM. DO NOT TRUST MAIN MOVING EITHER- they lie to get your business and then cast you to the wolves of louscarriers. (FYI Main Moving has been banned from this site. That should say something about them).

  13. Please Investigate!

    Please do yourself a favor and read the fmcsa.dot.gov moving fraud guidelines and avoid companies like Boost Express Van Lines.

    Recently moved from Midwest to East Coast. This company was used by Atlas Moving and Storage broker (aka AMERICAN WIDE RELOCATION INC ) to deliver my belongings.
    Same experience as the many of the 1 star reviews, broken and destroyed furniture beyond repair, lost/stolen items, predatory business practices, using rental trucks, almost impossible to reach for updates. Damaged to walls in my new apartment, although to be fair they covered the repair cost.

    The settlement offered by one of the companies involved in the move, Brightline Van Lines was $140 to settle an estimates $2200 in losses and missing/stolen items, this would not even cover the shipping cost of items that never arrived.

    My sad prediction for the future, this company will change yet again its name and continue to do business as usual, in a dance of easy money, lose regulations and predatory practices.

    If you are considering hiring them or just hired them and waiting for your belongings, I sincerely wish you my best of luck!

  14. Beware this Mover.

    Boost Express was selected for our move from Missouri to Texas by U.S. Household Moving and Storage. Instead of showing up with a large truck and 4-6 movers. Instead they showed up with a small rental truck and two Ukranians. Instead of taking two days, because they were understaffed, it took three days working all day until after midnight with my wife and I having to pack and assist the entire time. The goods were packed and placed on the truck on July 6,7 and 8 taking a day longer and Herculean efforts. We learned that Boost was not use to doing large moves and ours was one of their largest with us having a 4500 sq. ft. house. The Company is in NJ and primarily serves NJ and Chicago. The goods were to be moved to Texas for delivery on July 19. Good-bye goods. It is now August 15 and do not know where our goods are or when they will arrive. We are being stone-walled by Boost Express. They are not helpful and neither is U.S. Household Storage who has taken our money and disappeared back into the woodwork. Apparently we will need to take this to litigation to find out what really happened. We feel like we have been the victims of a fraud. Stay away from Boost Express Van Lines.

  15. The most horrible moving company ever.

    I wish I could point out every single detail about how horrible this company is
    1) showed up late 3pm to pack an entire 3 bedroom house. Spent the entire first day until 8 pm taping boxes that were already taped
    2) we were to close the next day at 10 am. They showed up at 8 am. Didn’t finish until after we closed. Left our furniture thrown on the grass outside
    3) didn’t receive our furniture on other side until 3 weeks later. Every week they said the movers will be there next week. It got so bad my 9 year old said I’m just not going to believe anything they tell us. We had nothing had to rent beds, buy towels, a fridge, pots and pans etc. they promised us a discount for our inconvenience.
    4) furniture is finally arriving. No discount because they didn’t feel they did anything wrong. Balance due went up from $3000 to $4700.
    5) they charged us $800 worth of supplies for the boxes they taped.

    If you like your sanity and peace of mind pay for some people with better reviews. We didn’t book them but booked through safe and secure who booked these jokers.

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