On this page you will find reviews on the company Brothers Moving & Storage from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Brothers Moving & Storage – 2.3 (calculated based on 3 reviews).
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Move from Home to Apt.
I have used this company 2 time before and always have an excellent experience. This time is no exception. They were fast and efficient. Great price for the best service.
Awful customer service and poor quality truck.
Don't ever use Brothers Relocation, they are the worst moving company ever, mostly due to the rude owner who has awful customer service. I used them for my last move which took over 17 hours because their truck broke down on the side of the road. They brought a smaller truck to move my furniture into, which meant they had to make several trips. My family waited over 5 hours for the movers to return with my stuff so we could start unpacking. We had several people helping us unpack and we were all waiting around because we didn't know when they would return. The movers took many many smoking breaks, which I paid for. They left behind a very large picture on my living room wall, which I had to go back for. They put together my dining room table incorrectly, even though they were the ones who disassembled it. It was so late when they left at 1 a.m. that they didn't finish putting together some of the furniture. The owner gives you a reasonable estimate, but it more than doubled. I met with the owner personally and he did not apologize or offer a discount for the awful experience that took over 2x longer than he estimated because his truck broke down. A good moving company would keep their trucks running well.
Truck broke down and estimate doubled.
Don’t ever use Brothers Relocation, they are the worst moving company ever, mostly due to the rude owner who has awful customer service. I used them for my last move which took over 17 hours because their truck broke down on the side of the road. They brought a smaller truck to move my furniture into, which meant they had to make several trips. We spent over 5 hours waiting for the movers to return with my stuff so we could start unpacking. We had several people helping us unpack and we were all waiting around because we didn’t know when they would return. The movers took many many smoking breaks, which I paid for. They left behind a very large picture on my living room wall, which I had to go back for. They put together my dining room table incorrectly, even though they were the ones who disassembled it. It was so late when they left at 1 a.m. that they didn’t finish putting together some of the furniture. The owner gives you a reasonable estimate, but it more than doubled. I met with the owner personally and he did not apologize or offer a discount for the awful experience that took over 2x longer than he estimated because his truck broke down.