On this page you will find reviews on the company Countrywide Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Countrywide Van Lines – 3 (calculated based on 4 reviews).
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Total Scam Artists.
Country Wide is easily the worst company I have ever dealt with. After spending nearly an hour on the phone with an “estimator,” going room by room, item by item, closet by closet, I was given a quote for my cross-country move. We explained how my family would pack up some of the home and let their movers do the rest. None of this mattered.
Moving day came and a two-man crew shows up to pack and move an 1800 sq/ft home. All said and done, the “estimate” was off by more than 40% - and our home is not cluttered. Being off by 10% is understandable. A 40% difference is either dishonest or incompetent. For this company, it is both. It was clear the “estimator” was just a salesperson wanting my deposit and knew I would be stuck with them come moving day. Classic bait and switch, with your property held hostage. The employees who packed and moved our belongings told us they do this to nearly every client.
The nightmare continues. Once they have your stuff, good luck getting ahold of someone. After a few weeks, someone called me to explain storage would also be 40% more expensive than originally estimated/quoted. When I called to get basic information and understand my options, all extensions are routed to “Robert” who failed to return a single call over the course of three weeks. I finally insisted on getting a direct number to a warehouse employee just to figure out where my property was.
At this point, I did not trust this company to store or handle my belongings for a second longer. So I scheduled immediate delivery to a local storage company. I will now have to pay another company to move us into our new home, but it is worth it to never have to deal with this company ever again. They claim to be a family business -- I suppose some families are scam artists.
US DOT: 3046359 ICC MC: 47420.
Terrible experience.
Terrible communication once they picked up my things. Price changed by $300 between my initial contract and the driver's pick up.. Poor communication about delivery date..I had to initiate calls, and left messages. Then they 'required' an additional $150 to rent a small truck; and shuttle my things because they did not think the big truck could get out of our parking lot..even though the driver agreed he COULD get in (and satellite image showed plenty of space), but he was unwilling to back out and did not think there was space to turn around!! There were 2 men to load..only one to unload, so my husband had to help! Boxes and plastic bins were smashed and broken. This was not the service I expected..I would NEVER use this company for a distance move!
Honest group.
A great experience
people very professional very polite and helpful. The moving went fast and smoothly. I will use them again for any moving that I need to do in the future. I'll definitely refer them to my friends my family.
Hard working men.
Very hard working men, took their time and respected my stuff. not the cheapest but not the most expensive.. would recommend.