On this page you will find reviews on the company Donation Movers LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Donation Movers LLC – 3.9 (calculated based on 22 reviews).
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Great guys!
The 3 guys I got were great and they also helped me out by dropping some items at another address on the way to my address. I trusted them completely and they did their best to move fast but safely with my items. I liked the fact that if there wasn't an item I needed any more that they could find a use for it.
Moving.
You had 3 men move me on 1-16-2013 at 7:00 am from 4225 E. McDowell Rd., Phoenix AZ to a storage unit in Phoenix. They were professional and polite, and hard working guys. My wife and I could not believe how fast they moved our two bedroom apartment. They moved me in less than a 1 1/2 hours. I have moved several times, and I can honestly say this is the 1st time I have not had problems with movers. I am not saying this just because they were fast, but it was shocking to see how efficient they worked. I wish I had taken more note of their names, but I would like to say they did a good job.
Quality of our Move.
This was the easiest move for us, ever! The 3-men were so kind, helpful and careful. Our move from start to finish was stress-free thanks to Donation Movers. Our move took 2 1/2 hours and we were pleased with the care of wrapping the furniture. I loved that they did not complain as I changed my mind on the furniture arranging. If you're moving locally there is no other company to contact. .
Local move.
Movers were on time and very pleasant to work with. They were professional and careful with out items. I was called before they arrived and am pleased to say they saved me time and money. I would recommend them to my family and friends. Mr. Schmitt kept in touch with me since our first contact and was flexible with my time schedule.
Donation Movers LLC- Horrible company!
Horrible moving company to say the least! Movers were all aged 19 to 24 and appeared to be hired directly out of a reform school. They repeatedly made crude and inappropriate comments and were more interested in ogling my 17 year old daughter than moving my possessions. I was promised wardrobe boxes by the owner when I booked my move..they never arrived and I was told I never asked for them. The owner was contacted and he insisted I never asked for them. He was a bold faced liar. My family's clothing that was in the closets were heaped into piles by the movers and left on the floor of my daughter’s bedroom in the new house. I had my new house completely repainted on the interior prior to moving in and I made it plain to the movers to be careful with the walls when moving furniture After watching one of them bash a corner of dresser into the stairway wall and causing a gouge in the drywall I complained and again made it clear that the house was just freshly painted..this punk kid who had caused the wall damage mumbles under breath, "Jesus, I'll cost $5 bucks to fix that, what's the big deal?"..It was just one issue after another with this company. I went to pay them with a check at the completion of this nightmare and was told they didn't accept checks. I was never informed of this when booking the move but the head kid mover insisted I was told by the owner..that's a lie. The owner was contacted and he insisted I was told that they didn't accept checks..again a bold faced lie! I was forced to drive to an ATM to withdraw the money to pay these clowns. When I returned I went to pay them and I asked for a receipt since I was paying cash. I was informed by a kid, that I came to find out was the owners son that they don't give receipts and that his father would email me one at a later date. That wasn't acceptable to me since I was paying cash. I finally had to tell this [EDIT] that I wasn't going to pay him unless he gave me a receipt..he finally scribbled a note on the back of one of their business cards that I had paid them in full. They stole a brand new push broom that I had just recently purchased but I didn't find that out until 2 days after the move when I went to go use it and discovered that it was gone. They also dumped the remains of a damaged & broken water softener tank (it didn’t belong to me) that I had seen in the back of their trailer when they arrived at my house, in my garage when they left. I guess they thought that was funny since I complained about their careless and unprofessional conduct at my house. This was the most UNPROFESSIONAL, UNRELIABLE and sleazy group of so called movers that I had ever had the misfortune to hire. Never again would I go within 20 miles of this group of thieves and punks. .
Missing/Stolen Items.
I have several items missing from the move. It has been 4 months since the move, and still no resolution, after several phone calls. Every time I contacted the owner, he would say that the matter will be looked into, and I will be contacted. After 3 months of this process going on, he finally responded that they do not have my items. He said he would compensate me for the lost/stolen items, but no response since.
Not a Real Moving Company.
They were HOURS late.
They took twice as long as they quoted.
They are all out of shape.
They are unprofessional and blast heavy metal in your house and have all the neighbors looking at you.
They completely rip you off.
They 'rent a truck'. There is no paperwork done. They are NOT a real company. Just a craigslist scam artist. Trust me. Do NOT USE this guys!