On this page you will find reviews on the company Expert Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Expert Movers – 4.9 (calculated based on 68 reviews).
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Great care was taken!
I was confident that the goods were in safe hands. The team individually packed everything instead of shoving things in the van. While unloading, nothing came out scratched or dented out of the whole inventory list. I am super-satisfied with their services.
Dishonest and misleading, do not trust!
Several weeks ago when this process started I spoke with their representative Martin and requested a quote. He asked about when and where I was moving as well as what I would be moving. I was hesitant at first and explained that based on many reports on the internet moving companies often quote a low price then jack it up at the last minute. He assured me that this would not be the case with Expert Movers because they are the actual moving company and not a broker. All through the process I said repeatedly that I wanted to make sure there would be no surprises. Martin assured me that as long as I didn't suddenly have a large armoire or something along those lines the quote was what I would pay. No surprises.
He asked me many questions about what we were moving and I sent numerous pictures over several days. Whenever I remembered an item that I had not mentioned I called and/or sent a photo and the price was adjusted accordingly. Most of the stuff was in the photo of my garage where I had already gathered the stuff because the house was being shown for sale.
He sent an initial quote which I questioned because it was not a complete inventory. I asked if he wanted me to count all the boxes and stuff, I pointed out that there were many odd shaped items like a wheel barrow, garbage cans, pressure washer... He said that was not necessary because the price was determined by the space it took up and not the number of items. Since he had photos of everything and did this for a living I figured the estimate would correctly reflect the space that was needed.
Then comes the day of the move and the first thing the movers do is to start tagging the items and then tell me that I have more items than was in the quote and the price was now $2000 more than the original quote.
They put me on the phone with a supervisor who yelled that he was not going to move all that extra stuff for free. I said that perhaps it was best if they sent me a refund of the deposit and we go our separate ways. He agreed, we hung up and the movers left.
The next day I get a letter telling me that I am not entitled to a refund. It seems to me that Expert Movers lied to me from day one. They knew I was also considering renting a POD and so they made up a quote that would save me money but the quote was a complete fallacy. They did the very thing Martin assured me numerous times they would not do. They told me the number of items was not important, just the space, then they showed up and immediately counted the number of items.
Great
The movers will always be my first choice regardless of so many options around. The estimated cost was budget friendly and the team strictly followed the promised time. The whole relocation was made just a matter of few hours that would have been so tiring for me.
Superb!
The Expert Movers have disappointed me. The crew I had yesterday was really out of this world. The packing and loading of some heavy pieces was done like nothing. Due to careful packing and moving the goods were received spot on.
Good Work
The two guys arrived early and were both extremely friendly and helpful. They placed the furniture where I asked them and were more than happy to move it if I changed my mind. Five stars!
Amazing Mover!
From the start to end, everything was organized and perfect. They are fantastic and deserve every 5-star rating they have received. I strongly recommend you hire Expert Movers. They made us feel comfortable, confident, and safe!
The only choice
I was referred by a friend who moved a few months ago with the company. I was a little worried at first due to mixed reviews. However, Jeff and Liz helped ease my mind. They explained the process from start to finish until I had no more questions. (Sorry for being so annoying! lol) I couldn't be more pleased, this company is the ONLY choice for me! I will be recommending to anyone that asks!
The name says it all
I was so glad I found them on Home Advisor. These guys are the best. I have moved twice in the past, and by far Andy and Claire (My Reps) were the best they answered every question I had, not to mention a great price!