On this page you will find reviews on the company First Premier Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating First Premier Van Lines – 2.1 (calculated based on 7 reviews).
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Very friendly helpful.
I had an experience with First Premier Van Lines and to be honest it was great ..an amazing one..the team are very friendly helpful and dedicated..they did everything really everything when u deal with them u don't need to do anything at all only ur personal thing if u want to pack and even for this they send u few boxes in advance to help u not to get boxes..they r fast very professional and careful..when I settled in my new home everything was in his old place exactly the way it was before ..even me and my family will not be able to put everything in the correct place the way they did.. I really advise them they will be a great help for anyone ..highly appreciated and recommended from my side..thank u ..all the best.
Top-notch.
First Premier Van Lines were great! We had 3 movers and a 10-ton truck..they moved us out of a 3 bedroom house in 9 hours! I will use them again.
No return calls.
Do not use this company. Lies from the beginning. After I received my items there were damaged to some that they wrapped. After several calls and emails they have not returned any of them. They said that I was insured. Maybe that was a lie also? All I want is claim the damaged items to make me whole. They took advantage of me a disabled senior citizen.
Do not use this company.
Horrible experience , textbook bait and switch. DO NOT USE THIS COMPANY !! Words cannot explain how bad this company and the representatives are . Dishonesty is their only motto. They keep transferring you to another representative and the lies get bigger and bigger. Make huge promises of satisfaction and what they offer and provide. Reality is if they told you something or quoted you something it is bogus.
First Premier in NJ are con artist.
Please do not go with this company they WILL screw you over front and back. Want to know more, message me on fb Denise M Warren. They will tell you one thing and when they arrive after putting half your things in the truck will start charging you for this and that and they demand cash on the spot even if you agreed on credit card before they arrived. They do not arrive on time and will hold your belongings like some mafia unit if you don't play by their rules. They pull you in with there sales and suck the life from you. You'll end up dealing and talking with several people because they can't do business right or communicate well amongst each other. What a rip off. So only half of my things got shipped and they want a tip.., here Is a tip First Premier STOP ABUSING PEOPLEs HARD EARNED MONEY, RIPPING THEM OFF AND HOLDING FURNITURE HOSTAGE. CON ARTIST.
Horrible Moving Experience.
I had an agred upon price of $356. I gave a credit card in advance. The day of the move, I was told my credit card was not on file and I would have to pay in cash (even though nobody had mentioned this previously). They picked up my stuff and brought it to my new apartment. Upon getting to the apartment, they refused to move anything inside until I gave them $550 in cash. I actually felt threatened at this point and gave the money. Then, when almost every piece was in except one, they demanded an additional $275 in cash or refused to bring the heaviest piece in. Upon leaving, the workers demanded a tip (which I refused to pay). At this point the workers started calling me a cheap Jew and made it clear that "my people never tip". They ended up writing up a false reciept and tipping themselves out of the $825 in cash anyways. The entire time I tried to call John Montague (the owner) and make him aware of the situation. He didn't pick up half of my calls. The ones he did pick up he insisted he'd call me back but never did. And even worse, when I was unpacking boxes I realized they had dropped a few of them (which could be seen by the outside of the boxes) nd had broken hundreds of dollars of my nice kitchenware.DO NOT USE THESE MOVERS!!
Terrible Service.
I'm very disappointed with the moving service First Premier Van Lines gave us. They showed up 5 hours late, had other people's stuff in their truck, completely misjudged the move, and only moved 3/4 of our stuff before they ran out of space (leaving us to finish it the next day). They finished the move at 11:30 at night. The move was twice as much as they estimated. Their management is completely shady; after three days of phone calls to their sales guy Giovanni to ask for a partial refund, the owner Anthony picked up and said that Giovanni had been fired days earlier (yet had still been talking with us like he worked for the company). Anthony only wanted to refund us $50 on a $700 bill but after much discussion offered $100 which we still haven't received despite weeks of calling. Don't use these people. .