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Flagship Van Lines

Flagship Van Lines reviews from real customers

On this page you will find reviews on the company Flagship Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Flagship Van Lines – 3.8 (calculated based on 86 reviews).

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Flagship Van Lines

   86 reviews

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  • Company: Flagship Van Lines
  • Location: 1 Shoreline Dr, Ste 4, Guilford CT, 06437
  • Website: flagshipvanlines.com
  • Email: info@flagshipvanlines.com
  • Phones: (833) 274-7527

86 Reviews: Add Review

  1. Move from Chicago to Grinnell, Iowa.

    On 6/26/18, this company was hired for my move at a price quoted at $1870.00. Truck loaded and now it went from 6 cubic feet to 9.
    Initial credit card charge was 467.50. Truck loaded now they ask for additional 460.00. Would take around 3 days to get to Grinnell.
    After phone call and phone call, they refused to answer phone.
    Two weeks had passed and no truck. Got a lawyer and they called and said truck would be there on 7/14/18. Had to send them by wire another 2370.51. Would not take cash or anything else but the wire. I am 81 years old and this has been the works experience in my life. Slept on a blown up mattress for two weeks.
    Also, many items were missing. Half of my good china!!
    I also got someone's table leg in one box so I know after in was in storage for two weeks they were in the boxes??
    Please, please do not use them!!

  2. Thieves - do not use.

    You can see via a simple google search the fbi and dot raided them and indicted for fraud.
    They change names and hold belongings for ransom.

    Absolutely crooks in every sense. Stole my entire truckload and were holding for ransom. Run away as quickly as you can. They will rob you of everything you own if given a chance.
    They offer a low binding estimate, then change the final fee on delivery to an exorbitant fee well above the quote and that is IF you even get delivery.
    They don't own their own trucks, and will threaten to auction your belongings off if you don't pay up.

  3. The facts about Flagship “This is a disaster” ask for help,.

    12 people from Flagship have all been indicted a week ago last Monday. Attorney Generals Office of South Ohio have taken control of all the storage facilities (at least all they can find or were devuldged). They picked up all my worldly possessions on June 26th in San Diego.
    I can only pray my things are safe and will be released to us soon. I have filed a complaint with DOT as “everyone” that have had their world turned upside down by those [EDIT].
    As of this morning, Jennifer Thornton of Department of Justice could provide me no update on timing or steps to be taken. I asked if it will take weeks, months, or years and no response, her email is Jennifer.Thornton@usdoj.gov
    I am hoping if this drags on our government will take pity on us and provide some sort of financial help just like other people that the government has helped due to a disaster. This is a disaster. Make no mistake. This has gone on for 5 years. Let’s all collectively ask for help.

  4. Absolutely Terrible.

    My family and I hired Flagship to move our belongings from Michigan to Arizona. Everything seemed perfect. We talked to Al (the salesman) and he had all the answers and gave us a discount for booking our move early. We had the details all lined up for the move. It was going so smoothly. Al gave us a window for the pickup of our things. They met the date and I was very happy with how they were packing our stuff. Here is where things went south. We were told they would contact us 24 hours before drop off just like they did when they picked up. Well we never heard from them in our agreed time frame. We called and texted with little response, but still no agreed date for when our things would arrive. We have found out the company is being indicted on racketeering charges. We have contacted law enforcement to help and also a local news channel. We are trying to get our things back and hopefully our money. Please do not use this company and be aware they have changed their name several times!

  5. Scammers. Do not use them.

    I believe a lot of these 5 star reviews are fake and someone was paid to write them.

    I was charged $890 by this company and did not even use them.

    When I tentatively scheduled my moe they asked for my credit card, told me I would not be charged until I signed their docusign document and when I canceled by email and phone I found they charged me anyway.

    When I tried to contact them no one answered the phone and none of my emails were returned.

    I have filed complaints with Rip Off Report, Yelp, the Federal Motor Carrier Safety Admin and the Office of the Inspector General at the Dept. of Transportation.

    Today I saw three brand new news reports that they are under indictment for racketeering along with other scammer moving companies. Just google their name and you will find out. They have scammed a lot of people.

  6. Well trained.

    Flagship Van Lines gave me a very reliable team of movers who did the job absolutely well and I loved every bit of our cooperation. Also, the pricing was very reasonable for my three days moving to Rhode Island from Texas. The movers showed that they were well trained as they carefully packed all my things such that when the delivery was made, not a single item was damaged. I highly recommend Flagship Van Lines.

  7. I am appreciative.

    I would want to take this chance to appreciate highly Flagship Van Lines crew for a job that was well done. You did it as I have never seen before. I have interacted with multiple movers and none of them can match your standards. Truth be said, you are just above the rest. Thank you so much. I am going to seek the services of Flagship Van Lines when I relocate next time. I cannot tell when that will be but I am certain that it will be an awesome experience. I am sure because when I trusted them last time with my relocation, the whole thing turned out to be so amazing. Not a single person wasn’t happy after the relocation was all gone.

  8. Very helpful and polite.

    The team from Flagship Van Lines was very helpful, polite, and it showed that the movers at Flagship Van Lines are well trained. They were all superbly experienced and I had no anxiety about the little things. My furniture is quite heavy, but the guys parked and loaded all of it efficiently without any complains. The whole relocation experience was cool and anxiety free. I was very satisfied with the services of this team and I recommend them to everybody.

  9. Their service quality is amazing.

    Two things came to my mind after the completion of my move by Flagship Van Lines - their quality of service and their affordability. Their service quality is amazing. They were able to move everything within a very short time and without damaging or losing any of my stuff. The affordability of Flagship Van Lines meant that my moving was super cool and relaxing. It is amazing that I got a top quality service at a very affordable price. Thank you Flagship Van Lines for helping me save!

  10. Our move with Flagship.

    DO NOT UNDER ANY CIRCUMSTANCES HIRE THIS COMPANY. We have moved many, many times and this was the worst company, the worst packers and the worst people to deal with we have ever had the misfortune of dealing with. They told us many different quotes, told us first they wanted cash, then they wanted a cashiers check. It went around and around and they literally held our trucks hostage 5 miles from our house until we were able to pay in cash. They were rude, could barely understand us, didn't want to help in anyway (we had paid for "white glove service") they argued with us, told us repeatedly that "that's not possible". That was their favorite saying. I haven't left a review until now after harassing us further about not being able to cash the cashiers check. We checked with our bank and the check cleared June 18th. This has been a stressful, bad experience from the time they walked in our door. Our things were packed very badly, things are still missing and every piece of furniture has nicks and scrapes. The mattresses were supposed to be packed in boxes and they only wrapped them in plastic. They all have black marks where the plastic scrapped off. Mirrors and glass picture frames were taped together without padding. Almost everything we own is scratched, dented, marked up or otherwise abused. DO NOT HIRE THIS COMPANY.

  11. I respect them.

    I am one of those people who take so much time before trusting or even believing in people. Especially for service providers, I am always patient lest I mess up all that I did not want to. So when I was relocating to Georgia, I was a worried man because I was leaving my valuable at the hands of people who I barely knew. I had to take faith that all was going to be well and surely enough, all went on as planned. They relocated me so smoothly and without much efforts. It was all about the experience!

  12. It was just but superb!

    I will forever keep the memories of Indiana-Arizona relocation with me. How can I forget such an awesome experience? It was a great deed of relocation with everything in it being awesome right from the word go. They started very early in the morning and by midday, everything was in the awaiting truck, ready to be relocated. The journey seemed even shorter and when they got to my home, they helped me with the arrangement of the chairs and everything else. It was just but superb!

  13. No CEO/Owner & will not return phone calls.

    Company is substandard, waiting over 2 months for things to arrive. Lisa Greene, senior location advisor was only helpful to book move. After company recieved payment communication has been minimal, almost none existent. TRUST ME..Do not use this company if you expect to receive your property!!

  14. I had no problem with them.

    My moving was pretty fast and of top quality. The crew I had worked hard throughout the day and I had no problem with them. They were careful with my properties as if they were their own and demonstrated why Flagship Van Lines is considered the best-moving company New York City. The expertise and carefulness of Flagship Van Lines movers was really moving!

  15. Good Job chucks!

    Relocation is easy with Flagship Van Lines. That is one thing that I have come to realise in my life. I have hired out this relocation company to help me out with movements and they have never been any form of disappointment. Instead, they have turned out to be greater than I expected. It is like they keep growing better every day and I really love that about them. I just love the manner in which they organise themselves. They do it quite differently. With them, everything is done in order. From packing of the various properties to the last steps of arranging them, it is done in a well laid out procedure. I got inspired so much when I watched them relocate me to Texas last week. Good Job chucks!

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