On this page you will find reviews on the company Greenway Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Greenway Movers – 3.3 (calculated based on 4 reviews).
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Will be using them again.
The best service I’ve ever got. Guys were very friendly, worked really hard and were extra careful with all my stuff. Most of the furniture and appliances were wrapped in extra blankets, without me even highlighting this point. None of the things were scratched or damaged in any way. Also complete process took very short time. I’ve never been so happy with my relocation before. They transferred the most painful part into pleasant and enjoyable experience. I will definitely highly recommend them to all my friends and family. Also they keep their price pretty low, compared to all other services on the market. They worth every penny and will prosper in future for sure. Thanks a lot, I feel so happy that I found you!
Worst Move of My Life!
Worst moving experience of all time! I would HIGHLY advise to research another company.
Long story short, they seemed really nice and considerate when they were packing up my things. But when all my things arrived at my new apartment, I had realized everything was nicked, scratched, broken, shattered, etc. Any word you could describe, that happened.
Once the truck left my apartment with all my stuff in Chicago, they informed me they would meet me in Austin on an exact date. The day before, I called the check in to see if everything was on track, but no one would respond to me. Day of, I heard nothing. Only until a late call to tell me they were going to be a couple days late. Whatever..they finally showed up. And when they were unloading everything I noticed that a majority of my boxes were smooshed, which only to find out the dishes inside where broken. My wood bed frame and coffee table were scratched and nicked, visibly noticeable. And last but not least, my 48' flat screen TV was shattered! Like, straight-up, shattered. You could tell that someone dropped it on the corner and then the glass cracked all the way across the screen.
The people unloading said it wasn't them and they couldn't be blamed for it, they were just delivering the stuff. I contacted the company, told them my story and filed a claim. My claim was for well over $2K, but in the end they only credited me back $200. The claim process took almost 4 months to get worked out because no one would email or call me back. It seriously was the worse experience ever and I feel scared to ever use a moving company again.
DO NOT USE!!
Moving company damages.
They will call or email you back right up until they pick up your stuff, after that it is very difficult to get a response. My move had damages and missing items(that happens) but I am currently just trying to get a claim form from them. Matt, the owner, does not answer my calls, he responds to emails only days later if you send enough. He also seems(says a form will be sent but has yet to do so and its going on 3 weeks now) to be unwilling to even send me a claim for the damaged and missing items even though they were all documented by the movers who dropped it off. Not sure why, should be very basic as the standard insurance will cover the items. The company to this point has made no other attempt to remedy the situation. I felt compelled to put this up because they are listed very high on this site which may give the impression that they are good. They are not, and the high rating is based on 1 review. If things change with the service and they make some effort to help resolve the issues with the move I will put an update on this site. I can also post pictures of some of the damage if anyone is interested. .
Made our move easy.
My family recently moved to San Francisco from Chicago. After being contacted by a number of moving companies with quotes. Bases on phone impressions and price we decided on Greenway Movers. Our move coordinator really went above and beyond to assure us the best service. He came out a few days before the move to evaluate our move in-person and was also there on the pick up day with the moving crew to assure everything went well. Well, it did. Quote didn't change at all, items made it to us in 6 days which was amazing and no damage. Ever need movers we'd recommend this moving company.