On this page you will find reviews on the company In Motion Movers LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating In Motion Movers LLC – 3.8 (calculated based on 47 reviews).
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Great Experience
Great service all around, friendly and punctual. Very helpful in sorting out my delivery. Very good keep up the work. Always answered the phone and put my mind to rest.
Very nice!
During the move with In Motion Movers, Nothing broke, nothing scratched...that's how good they are. Based on the price and how quickly they moved us once they got there, I would likely use it again.
Excellent!
Brilliants service. Why hire a van when the job and lifting can be done for you. Excellent service driver kept us in touch with timings etc. Very happy and satisfied with everything. I would recommend using them 100%!
Use Them Again
The team arrived on time and very pleasant to work with. They were polite - from a customer service point, answering all my queries before the move and on the day of the move. Everything was handled with care & promptly organized into the van, which is very important on a stressful moving day.
Great Experience!!
So easy to arrange, and if I think that, then it must be. The quick response to my inquiry was very competitive pricing. It was collected and delivered to me when I was told it would be! Perfect, thank you. I will use In Motion Movers again in the future. They get an A+ from me would definitely recommend it.
Good Work
Very happy with the service. Awesome experience, very helpful, punctual, and great communication throughout. Highly recommended.
Impressed
I always use In Motion Movers immediate quotes for a first-class, prompt, reliable & efficient service. Excellent movers & communication, 100% recommended
Well Done
Have used In Motion Movers four times now and am delighted to report that, yet again, all went well. Good, helpful & prompt service. It was highly recommended from my side!
Use them again!
I was very impressed with the service, great price, items delivered on the days we had asked, and the delivery men were absolutely lovely to top it off. We will definitely be using In Motion Movers again. I can't thank him or recommend him enough!
Scammers!!
In Motion Movers LLC
In Motion Movers LLC is a scam company. I contacted this company for a long-distance move from Delaware to Texas. William Jameson - The Senior Relocation Specialist at In Motion Movers LLC, was my point of contact. First and foremost, at no point during our several conversations did William Jameson tell me that this company was a broker. He assured me that they were movers and that I would get a “five-star” service and that whatever price we agreed on was guaranteed. These were all lies!!! William Jameson pretended to be a caring professional who had the best interest of his clients at heart, but this was all a ploy to secure my business. William Jameson claimed that for transparency, accuracy, and to guarantee the price, he needed a deposit and a list of the items I wanted to move. I provided a detailed list and paid William Jameson and In Motion Movers LLC $650. This money was supposed to have been deducted from my final moving invoice of $1690. I would later find out that my $650 was a fee for William Jameson and In Motion Movers LLC to find me an actual moving company. I was shocked when the movers came to my apartment and told me that my invoice would be doubled. The mover explained to me that In Motion Movers LLC was not a moving company; they didn't own any trucks and that they can't set or guarantee prices for a move. They explained that the $650 that I paid was not a deposit on the move's cost but a broker fee to In Motion Movers LLC. They further explained that William Jameson underestimated the job and that my items would require a lot more space on the truck. It was at this moment I realized that William Jameson and In Motion Movers scammed me. I tried to contact William Jameson, but I was unable to reach him. I spoke to Sasha West - General Manager, who it became instantly clear was familiar with these types of calls and complaints. The first thing she did was to tell me that my deposit was non-refundable and to hammer home that fact; she emailed me a copy of my contract as proof. Unbelievably, Sasha West said that I could cancel my move and lose my deposit or only move the items that I found affordable to move. Eventually, I negotiated with the movers, and they charged me $1700. The total cost of my move went from $1690 to $2300. I was conned out of $650 by William Jameson and In Motion Movers LLC. I have been in contact with In Motion Movers LLC on several occasions to get my money back, but to no avail. I have spoken to Dan Maloney in Billing, William Jameson, and Sasha West. This company is a scam, and potential customers should be aware. I am going to post this review on as many sites as I can. I am going to report this company to the relevant authorities. I am going to take my plight to social media. I am going to post them on my blog and I am going to get my fellow bloggers to do the same. Do not believe the five-star reviews that you see posted online. Do not believe a word that comes out of William Jameson’s mouth or anyone else at In Motion Movers LLC. Do your due diligence. Ask William Jameson and In Motion Movers LLC if they are a broker or a moving company. Ask them about the initial deposit that you will pay. Ask them about the space that your items will use up on the trucks that they don't own. Ask as many questions as possible and don't take them at face value. IN MOTION MOVERS LLC are scammers!!
Great service
Brilliant and convenient service for busy people. The service was professional. One to add to my essential services! Excellent value for money. I would recommend them for any move.
Scammers!!
This company is lacks professionalism and tact. I set up a move with salesman Don Maloney. He called me several times and convinced me that things would be kosher for my move. I asked about disassembling TVs from the wall and he assured me that the movers would. We also went through a list of items and I told him I had very expensive furniture that I needed professional wrapping. He again assured me that the movers would take care of that and advised I go purchase bubble wrap. I made a deposit of $527. The total for my move was $1555. Upon the movers arriving on the day of service the movers called for the address. As a customer this sounded suspicious so my husband and I called the 800# provided. We spoke to William who confirmed that he would reach out to the movers and provide the address. When the movers arrived they had dissatisfied looks as though they didn’t come to work. They all looked a bit sketchy. The man in charge of the move was Juan. He stated that they didn’t have room on the truck for all our belongings, they wouldn’t unmount the television and that they would need to store my belongings and I wouldn’t receive them the same day. Of course we wouldn’t have book the service had we known our items would not be delivered the same day. Don Maloney failed to mention this! Our move was only 90 miles away for peace sake! Upon calling the 800# AGAIN we got Ruby who directed us to Sasha the so called customer service manager. Let me just say that she is in the wrong field of work. My husband and I tried to explain the situation to her and she brushed us off the phone. She then stated she would issue a refund. Sasha later sent an email saying that we canceled and we’re ineligible for a refund. We obviously needed to move the same day and was lucky enough to find another company to come out the same day. There was never an apology and anyone showing empathy. These company conned us and took our hard earned money. We were sold a lie believing our move would be smooth when in fact it was a nightmare. As a businesswoman I take pride in the work I do. I would never handle business without poise or hire someone who wouldn’t do the same. I do not recommend this company to anyone. Save yourself the headache!
Excellent
The crew that moved our piano were exemplary; they couldn't have wished for more. On-time, helpful, and very careful. Super friendly and accommodating folks. Fantastic. Recommended.
Well Done
His team was on time, very friendly, and professional. I solicit David's service next time I move out. Moving with In Motion Movers was a great experience.
Great experience!
The movers were punctual and cheap with great customer service. Had an efficient, professional, and hassle-free move. Thank you! Highly recommend them!!