On this page you will find reviews on the company InDemand Movers LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating InDemand Movers LLC – 3.3 (calculated based on 7 reviews).
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Movingcompliments.
We recently moved from the Chicago area to Kentucky. After searching and comparing quotes and BBB ratings we chose IN DEMAND MOVERS. The experience was great from beginning to end. All the people were professional and efficient. This is a small company but the workers are very careful with all of our belongings.
All of our stuff came in the same condition it was when the movers packed it. Everything was explained to us regarding the weight and price of our move. The movers took such good care not to injure our walls or floors when moving out of our old resident and into our new home. KUDOs to all of the movers for their professionalism and caring. Thanks In Demand Movers for a job well done.
Jose and Beverly Sterrett.
Moving job done.
Guys packing things up were good once they left don't know what happened several things broken and damaged base was on one of tvs got it delivered no base or screws ? Cedar chest broke table legs broke off two tables Noone called to see how things went no money back paid way too much for job not we'll done would be nice to at least get a call to see how things went been a month and still no work from company.
Indemand movers---Horrible Experience.
I never write reviews but I could not believe how bad my experience was this month and wanted to help prevent other people from making the same mistake.
1) Drivers arrived late; on pick it up it was not too bad but delivery was 4 days later than expected
2) many items were damaged
3) a broom, mop, and lamp were missing
4) one employee quit right after they were supposed to delivery my stuff. The remaining employee asked for help off the street.
5) the insurance won't allow you to email/fax/scan a claim. you have to provide color pictures and receipts of any damaged item and hold onto them until the claim is resolved.
6) after they had money upfront it was very difficult to get a hold of anyone.
7) they charge for every additional thing..stairs, distance to the car, etc.
Very negative experience.
This is the first review I do in my life thus far. I used Indemand movers over 2 months ago, so it's been a while. I've tried to just forget about the way they've wronged me, but as I continue to wake up with pain in my back and anger because of the pain, I figured maybe I'll feel better if I write a review. In Demand movers moved the contents of my one bedroom apartment from Chicago to Louisville. My $500 bed mattress arrived to me folded down the midline, and wrapped tightly in that position. The mattress springs have been damaged, and I continue to wake up with back pain. They also returned one of my dressers to me with a broken base, but that kind of thing happens. What was done to my mattress, however, was deliberate and negligent. If you're like me and you don't choose to pay an additional $300 for insurance, you end up feeling really angry. Bottom line: you get what you pay for. They're cheaper than a lot of other companies, but you're also purchasing a substandard service.
Solid, Budget-friendly, Efficient and Honest Movers.
In Demand Movers certainly fit the bill for what we were looking for during our complex relocation. We needed a company that could offer us flexibility even during the busy summer moving season, organization, constant communication and the ability to accommodate our rare circumstances. I am very detail oriented and like all of my ducks in a row, questions answered accurately, prompt communication from the company reps I'm working with etc.Our relocation from Chicago to Atlanta in September 2014 was a tough one because we didn't have firm dates while my husband's new company finalized all of the details. We have 2 young children and needed a company who could work with our crazy logistics. Our move was EXTREMELY stressful and filled with obstacles. In Demand Movers, specifically Lee, was always willing to work with us every step of the way, extend our storage needs as they arose and made good on his promise of delivering our items at the stated destination within the timeframe they guaranteed (even though we were the ones who changed dates and addresses as we secured housing)I will say that In Demand is a no frills operation. They are a small company. We interviewed several large moving companies like Mayflower, Stevenson, Allied etc. We spent hours speaking to the sales reps that would show up with company uniforms, business cards and laminated presentation folders. Although many of the reps seemed knowledgeable, none could promise us any more than In Demand could (with the exception of climate-controlled storage which In Demand did not have at the time). In addition, because many of these companies were large and well-known, even getting our move booked with shorter notice than one month was extremely difficult. When Lee from In Demand came over, he was straight forward, simple and cut to the chase in what he could offer us price-wise. His quote for our move was SUBSTANTIALLY less than his competitors and he explained that he was able to cut out much of the padded and middle man costs of other companies. Although In Demand is a much younger company and more of a start-up than ie. Mayflower - Lee explained that he had worked for several years with some of these larger companies and knew the business inside out, hence his ability to give his customers what they really need for less. We did a lot of the packing, wrapping, boxing as well, which helped with our costLee patiently answered my multitude of written questions, presented me with the documentation, paperwork and signed statements I wanted and accommodated my request to check out their storage facility where our items would be kept for the duration of our relocation. He worked with us on pricing within our budget, provided all receipts, kept in constant communication with us and Lee and his crew did a very efficient, neat and careful job of ensuring all fragile items were handled with care, loaded and unloaded well.Most importantly, all the crew members we met were courteous, friendly, honest and honored our agreements and requests. My request to have the same faces pick up and drop off were also granted. That was both awesome and comforting after a very hectic couple of months and being away from all you own!In Demand is a great option for solid, simple and efficient service during your move. Ask for Lee to help you with your move! .
Great experience.
I recently moved to Houston from Milwaukee and used Indemand movers for the first time. I had a great experience. They were assigned my delivery through "Allstate van lines" aka "relo van lines" who are awful on the other hand. Beware of brokers who claim to be moving companies. Book directly with indemand if you can.
These guys were great! It was the same faces picking up and dropping off, which was really comforting to see. (I don't think this happens often with long distance, but I'm not sure). Anyways, they loaded and unloaded everything surprisingly quick. They kept in contact with me while in possession of my things, and made sure I was updated on delivery.
These guys are very hard workers and gave me realistic expectations throughout. My things arrived in the timeline they gave me, and it was all in one piece!!
They also helped dismantle my bed and put it back together for no extra charge.
Excellent Moving Experience.
I just wanted to send a review on my moving experience. I was scheduled for a pick-up in the AM. I was called first thing that morning and told that they would be there in the evening. They showed up and packed everything in a little over an hour. Lee & John were very professional and got right to work. They apologized for not being able to make it that morning due to finishing up another move. They communicated with me several times that day to let me know their location and ETA. This was great because I was not stuck at home waiting on them. They arrived as stated the next morning to deliver my furniture and boxes. I have read such horrible moving reviews and was expecting damage, a long wait to get my stuff, etc. This experience was the total opposite of that. The guys were polite, professional and most importantly had a great work ethic and did a great job in minimal time. Thanks Lee and John for creating a stress-free moving experience for me. Gotta go and unpack..