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JK Moving Services

JK Moving Services reviews from real customers

On this page you will find reviews on the company JK Moving Services from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating JK Moving Services – 2.5 (calculated based on 37 reviews).

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JK Moving Services

   37 reviews

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Service Areas

Maryland North Carolina Tennessee Texas Virginia Alexandria, VA Aliquippa, PA Allentown, PA Annandale, VA Annapolis, MD Arlington, VA Ashburn, VA Aston, PA Baltimore, MD Bealeton, VA Bear, DE Bedford, PA Beltsville, MD Bensalem, PA Berkeley Heights, NJ Berryville, VA Bethel Park, PA Bethesda, MD Bound Brook, NJ Bowie, MD Bridgewater, NJ Bristol, PA Bristow, VA Burke, VA Burlington, NJ Butler, PA Capitol Heights, MD Carlisle, PA Centreville, VA Chalfont, PA Chantilly, VA Charles Town, WV Charlottesville, VA Cherry Hill, NJ Chesapeake, VA Chester Springs, PA Clarksburg, MD Clementon, NJ Clinton, MD College Park, MD Columbia, MD Conshohocken, PA Culpeper, VA Cumberland, MD Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dry Fork, VA Dundalk, MD Dunn Loring, VA East Stroudsburg, PA Easton, PA Ellicott City, MD Ephrata, PA Fairfax, VA Fairfax Station, VA Falls Church, VA Farmville, VA Folsom, PA Fort Washington, PA Fort Washington, MD Frederick, MD Fredericksburg, VA Freedom, PA Front Royal, VA Gainesville, VA Gaithersburg, MD Germantown, MD Glenside, PA Gloucester City, NJ Glyndon, MD Grasonville, MD Greensboro, NC Greensburg, PA Haddonfield, NJ Halethorpe, MD Hampton, VA Hanover, PA Hanover, MD Harrisburg, PA Hatboro, PA Hatfield, PA Havertown, PA Hayes, VA Herndon, VA Hyattsville, MD Jessup, MD Kensington, MD Lancaster, PA Lanham, MD Lansdale, PA Laurel, MD Lebanon, PA Leesburg, VA Lehigh Valley, PA Levittown, PA Lewes, DE Lexington Park, MD Lorton, VA Lynchburg, VA Malvern, PA Manassas, VA Manheim, PA Manville, NJ Maple Shade, NJ Marlton, NJ Martinsburg, WV Masontown, PA McLean, VA Middle River, MD Middlesex, NJ Middletown, PA Middletown, DE Midlothian, VA Millersville, MD Millington, MD Monroeville, PA Monroeville, NJ Montgomeryville, PA Moorestown, NJ Morgantown, WV Morristown, NJ Moscow, PA Mount Crawford, VA Mount Laurel, NJ New Castle, DE New Cumberland, PA New Hope, PA New Kingstown, PA Newark, DE Newport News, VA Norfolk, VA North Brunswick, NJ North East, MD North Versailles, PA Ocean City, NJ Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxon Hill, MD Palmyra, NJ Pennington, NJ Pennsauken, NJ Petersburg, VA Philadelphia, PA Pikesville, MD Pittsburgh, PA Pittston, PA Pittstown, NJ Portsmouth, VA Potomac, MD Pottstown, PA Princeton, NJ Randallstown, MD Reading, PA Reisterstown, MD Reston, VA Richmond, VA Ridley Park, PA Rio Grande, NJ Roanoke, VA Rockaway, NJ Rockville, MD Salem, VA Savage, MD Scranton, PA Seaford, DE Severn, MD Shinnston, WV Silver Spring, MD Somerset, NJ South Hill, VA Spring City, PA Springfield, VA Stafford, VA State College, PA Stephens City, VA Sterling, VA Stevens, PA Stroudsburg, PA Suffolk, VA Telford, PA Temple, PA Temple Hills, MD Tipton, PA Tobyhanna, PA Trenton, NJ Upper Darby, PA Upper Marlboro, MD Vienna, VA Virginia Beach, VA Waldorf, MD Warminster, PA Washington, PA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Wayne, PA Waynesboro, VA West Berlin, NJ West Chester, PA West Mifflin, PA Westminster, MD White Post, VA Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Winston Salem, NC Woodbridge, VA Woodbury, NJ Wrightstown, NJ York, PA
  • Company: JK Moving Services
  • Location: 44112 Mercure Circle, Sterling VA, 20166
  • Website: www.jkmoving.com
  • Email: info@jkmoving.com
  • Phones: (703) 260-4282||(800) 673-8487

37 Reviews: Add Review

  1. Damage during move.

    On September 13, 2021, JK Moving Company moved our belongings less than 10 miles to another house. We have made many, many moves over the years and JK Movers is the only company we’ve worked with who would not make right any damage or loss incurred during the move. We’ve never bought extra insurance to cover our goods, including this move. The movers damaged our refrigerator so that it no longer works and wouldn’t pay to have it fixed or give any money towards replacement.

    I would never recommend this company to anyone. I plan to tell this to anyone I know who is contemplating a move.

  2. Local move from Ashburn,Va to Spotsylvania Va

    Should have read the reviews before hiring JK.

    Same issues with sales representatives under establishing cost.

    Eric gave me an estimate over the phone with pictures and a list of furniture we were going to take.

    Feeling we needed a closer estimate, we invited Eric to meet at our house.

    After showing Eric the first floor, Eric stated that we had gone over the original estimate and had passed to another category and we could take everything.

    We were in the basement and I asked Eric if these two large pieces of furniture that we had not planned to move could be moved at no additional cost.

    He said we could at no additional cost.

    We received the same shocker that many others have. Furniture is on the truck and the Driver says we have got to go weigh the truck.

    The office calls with a $700.00 additional we owe and the truck would not start unloading until we

    paid in full.

    Gotcha you!

    The moving crew did a great job.

    JK officials, I have read your responses, no need to respond.

    We'll not recommend or use you again.

  3. JK Moving Services additional charges and broken items

    Don't use JK Moving Services unless you don't care about house hold items and additional charges. I saw the way JK movers treated Fragile items, many of the Fragile boxes were crushed with broken glass inside. If that was not enough there driver said he could not get into housing complex, a week later another moving company came in with 18 wheeler and had no problem. They charged us an extrac $674 dollars for a Shuttle to the house. I believe this helped with the damaging the items. Don't use them.

  4. Sales Experience.

    Received a moving quote in Central Maryland. Decided not use to use this company. Notified sales rep by e mail of our decision to use another company.

    Now sales rep is sending multiple e mails requesting transparency from us ( Why didn't we choose them?) He went so far as to disparage another local moving company.

    Sales rep contacted by e mail AFTER I notified him to stop.

    DONT use this company unless you want to be harassed!

  5. Cancellation of Move.

    I scheduled a move on Oct. 8, 2020 and paid the $200 deposit and was never told the deposit was non-refundable. I cancelled the move on Oct. 9, 2020. I contacted the rep, Phil Philbin, on Oct. 9, 13, and 16 to request a refund. He never responded to my calls, texts, or email. Called the company,(703)260-4282, on Oct. 19, where another rep hung up on me. Totally unprofessional. Use Great Nation Moving for your next move.

  6. Sept 2020 Interstate Move.

    JK Moving Services moved us from our 2-story colonial house in Virginia to Pennsylvania. It took two trucks that had to deliver our belongings to our new home located a mile from the highway over a gravel country farm lane, and nothing was damaged. Packers Sylvia No. 1 and Sylvia No. 2 packed our things wonderfully. Then the moving team headed by Al, Kareem, and five others on the loading end and Justin, Victor, and four others on the delivery end were careful and courteous. Everything was wrapped wonderfully, and they took great care in protecting the walls and floors of both houses. We definitely recommend JK Moving.

  7. JK Moving.

    I have used JK Moving several times in the past and have had positive experiences. I had to move at the height of the COVID crisis and this time, I had a terrible experience. The lead mover told me that my moving quote was too low for the amount I had to move (even though I had less furniture since I had requested the original quote) and that my move would exceed the hours allotted. He encouraged me to move many items on my own and they would just loosely pack the furniture since I didn't have far to move. At the very beginning of the move, he was rushing and broke a chair leg off by striking a door frame. I saw it happen. The entire move was rushed in an effort to end by the quoted time. Never once did I express concerns about budget but I felt bullied by the mover who was determined to finish by a certain time. When seeking reimbursement for the chair that was broken while PACKING (not even in transport), JK Moving denied my claim. I was advised that I should have purchased insurance for my move (which BTW was three blocks away). Horrible, horrible, horrible policy and I regret recommending this company in the past if this is their approach to customer service. Over the years, I've spend at least $3-4K in moves with them and the relationship ends over a $250 chair.

  8. JK Vastly under quoted this move.

    JK’s moving crew was punctual, professional, courteous, and helpful. The issue was their sales person, Albert, who vastly underestimated the number of man hours needed to pack. The result? The move was WAY over what was quoted. Even the JK moving crew stated that JK should have provided packers to pack prior to moving day. I requested this and/or a fourth person on the crew and Albert dismissed my concerns prior to the move and assured me this wasn’t necessary. Even the day after the move when I readdressed this concern based upon how many hours over the estimate the guys had to work, Albert STILL dismissed my concern. Additionally, prior to the move Albert and Renee, (JK’s sales coordinator), were advised that the items were being moved into a home that was being renovated. JK provides a 10 day period to unpack and inspect. When I requested additional time to unpack and inspect I was advised no additional time would be given. Lesson learned: Use Town and Country Movers in Maryland. While their quote was higher, they were clear that a four crew team would be needed and the cost per hour is way lower than JK. My next move out of another home will not be JK.

  9. JK movers did an outstanding job helping me with a stressful move.

    I would definitely chose JK again. First class performance. Strong kind and very professional. Let JK handle your move.

  10. Awesome Experience!

    I hired JK to move my residence from Montgomery County to Northern Frederick county. I downsized from a 4500 SF house to a 1600 SF house. Even after months of me de-cluttering, donating and packing, I still had a lot of stuff to deal with. JK showed up on time, with 6 men and 2 trucks. They handled it all!! Every member of the team was friendly and helpful - and they were having fun!! Not once did I see any of them distracted by their phone or social media -- they worked!! No item was too small, no request too large. They handled everything quickly and efficiently. Excellent packing - nothing was broken, they took extra care to protect everything. It was a very long day and they really came through for me! I hope to never move again, but if I do, I'll hire JK Moving again!

  11. It's a trust issue.

    Everything was going well until AFTER our final payment was made, (shocker).
    When the driver/truck pulled up and the driver had a problem opening the door to where our belongings where because the truck was packed so full with 2 other families belongings, we knew this couldn't be good.
    We were correct, two of our dining room chairs had been crushed and were damaged, the backs had cracked and the wood was chipped.
    JK was fast in getting back to us and telling us where to find the claim forms and telling us how sorry they were.
    Long story short, a $24 check was sent to us for their mistake stating we did not sign up for the coverage needed to protect our furniture in full.
    What did we pay this huge moving fee for??
    It's a shame because we trusted this company with our valued possessions.

  12. JK Moving did a great job.

    We hired JK Movers to move the contents of a one bedroom apartment in Arlington to our home in Chantilly. They did a fantastic job. Every aspect of the move was well-executed. They arrived on time, dealt with an unexpected delay in access to the loading dock smoothly, packed everything quickly.. the thing I was most impressed with was how securely they wrapped furniture up. Heavily bundled in blankets wrapped in moving tape, the furniture was super-protected. There was simply no way it could be scratched or otherwise damaged. The wrapping also prevented the usually inevitable dents and scratches on the walls of our house.

    Kudos to Miguel, Juan Carlos and Carlos for an excellent experience.

  13. Will never use again.

    I have used JK for around 5 moves. The first three moves I was very impressed with the service. The last two moves was terrible. Two moves ago, with 4 people it took more than three hours to move a small 1 BD room apt from the apt to a storage place in the same city. All furniture was disassembled and no packing was required. I requested materials to protect expensive furniture like padding but they forgot to bring. The lead mover also called me a few days later and said that he did not charge me enough and was going to have to add several hundred dollars to my move, which I called and refused to do. We checked all numbers prior to my signature and all was covered.
    a few weeks prior to my last move in June, I looked at the boxes and boxes clearly marked fragile were stacked under boxes of books. I equate this to having people who did not speak or read English. This last move was no more than 3 miles and the only thing left was the large furniture. All other was already moved. It was known how much was to be moved and I was sent 4 people for the move for such a small load. I did not complain but accepted that it would finish prior to the three hour minimum. Result? it took them 4 hours for the full move. the workers moved like molasses in the winter. I just could not believe what I was seeking. On the previous move a $2k pole lamp was broken and I listed as an expensive item. The mover this time was leveling the lamp head portion one the floor as she was wrapping the lamp, which is where they broke it before.
    My furniture is expensive Italian made with wood, and the movers set tools (hammers and wrenches) on top of my wood furniture when they were assembling. I had to show them how to assemble the bed and the table. I was told when finished that the last group from JK must have lost some of the lock screws because they were not in the bag. However, after they left I found them on top of the dresser where they had placed them. In addition, they did not tighten half of the lock screws, but only inserted them. A glass lamp shade for one of the bed-side lamps was broken as well. Unsure if from the last movers of the new dropped the box.

    I cannot believe the lack of quality I have seen. I will never use again.

  14. Packing and moving our house!

    Working with this company was very easy start to finish. The packers and movers were prompt, professional and the cost was very economical!
    We will be using them again for the second part of our move!
    Highly recommend JK movers!

  15. Excellent service.

    Two days ago JK Movers arrived on time at our condo in Old Town, Alexandria. The three men started to work immediately. They worked non-stop all day. Not only were they very polite and careful with our possessions, they were incredibly honest. My husband had, a few days earlier, accidentally dropped a jar full of collectors’ gold and silver coins onto the bedroom floor; we thought we had picked them all up and returned them to the jar. Apparently we had missed an entire handful that had rolled far underneath the bed. Mario came into the living room where my husband and I were doing last minute packing of personal items and handed us the coins he had found. Needless to say, we were overjoyed and astonished; how easy it would have been for him to have pocketed the change. We would have been none the wiser. At our destination 40 miles away, the crew was very patient with us whenever we changed our minds and asked them to reposition a piece of furniture here or there. Thank you JK Movers; you’re the best.

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