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Metro Van Lines

Metro Van Lines reviews from real customers

On this page you will find reviews on the company Metro Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Metro Van Lines – 3 (calculated based on 2 reviews).

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Metro Van Lines

   2 reviews

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Service Areas

Massachusetts New Jersey Acton, MA Albany, NY Allston, MA Amherst, NH Amherst, MA Amityville, NY Arlington, VT Arlington, MA Asbury Park, NJ Ashland, MA Astoria, NY Athol, MA Auburn, MA Augusta, ME Avon, MA Ballston Spa, NY Bangor, ME Bellmore, NY Belmont, NH Belmont, MA Bergenfield, NJ Bethel, CT Beverly, MA Billerica, MA Bloomfield, CT Boston, MA Brentwood, NY Brewer, ME Bridgeport, CT Brighton, MA Brockton, MA Bronx, NY Brookfield, CT Brookline, MA Buchanan, NY Burlington, VT Cambridge, MA Canton, MA Central Falls, RI Charlestown, MA Chelmsford, MA Chelsea, MA Cheshire, CT Cliffside Park, NJ Colchester, VT Commack, NY Conway, NH Corona, NY Cranston, RI Danbury, CT Danvers, MA Dedham, MA Dover, NH East Berlin, CT East Elmhurst, NY East Hartford, CT East Haven, CT East Longmeadow, MA East Meadow, NY East Setauket, NY East Walpole, MA Elmont, NY Elmsford, NY Emerson, NJ Enfield, CT Englewood, NJ Everett, MA Fairfax, VT Fall River, MA Far Rockaway, NY Farmingdale, NY Farmingville, NY Fishkill, NY Floral Park, NY Flushing, NY Fort Lee, NJ Foxboro, MA Framingham, MA Franklin, MA Fresh Meadows, NY Glen Cove, NY Glen Head, NY Grafton, MA Greenland, NH Greenwich, CT Guilford, CT Hackensack, NJ Hampton, NH Hanover, MA Harrison, NY Hartford, CT Hauppauge, NY Haverhill, MA Haverstraw, NY Hawthorne, NY Hicksville, NY Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Hull, MA Hyannis, MA Hyde Park, MA Islip, NY Jamaica, NY Jamaica Plain, MA Jersey City, NJ Johnston, RI Kings Park, NY Kingston, MA Kittery, ME Larchmont, NY Lawrence, MA Leominster, MA Lewiston, ME Lexington, MA Lincoln, MA Lisbon Falls, ME Little Ferry, NJ Long Island City, NY Lowell, MA Lynnfield, MA Manchester, NH Manchester, CT Manchester Center, VT Marlborough, MA Maspeth, NY Massapequa Park, NY Maynard, MA Medford, MA Meriden, CT Merrick, NY Merrimac, MA Merrimack, NH Methuen, MA Middle Village, NY Middlebury, VT Middletown, CT Milford, CT Milford, MA Moonachie, NJ Moriches, NY Morrisville, VT Mount Vernon, NY Mystic, CT Nashua, NH Natick, MA New Bedford, MA New Britain, CT New Haven, CT New Hyde Park, NY New London, CT New Windsor, NY New York, NY New York, NJ Newburgh, NY Newton, MA Newton Highlands, MA Newtonville, MA Newtown, CT North Attleboro, MA North Bergen, NJ North Hampton, NH North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Oceanside, NY Old Bethpage, NY Old Saybrook, CT Oxford, CT Ozone Park, NY Palisades Park, NJ Patterson, NY Peabody, MA Pearl River, NY Peekskill, NY Plainview, NY Plymouth, MA Pocasset, MA Portland, ME Providence, RI Queens Village, NY Quincy, MA Randolph, MA Raynham, MA Rego Park, NY Revere, MA Ridgefield, NJ Riverside, RI Rockland, MA Rotterdam Junction, NY Rowley, MA Rutland, VT Sag Harbor, NY Saint Johnsbury, VT Sandy Hook, CT Schenectady, NY Secaucus, NJ Seekonk, MA Shaftsbury, VT Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Somersworth, NH Somerville, MA South Burlington, VT South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring Valley, NY Springfield, MA Stamford, CT Stoneham, MA Stoughton, MA Stratford, CT Suncook, NH Tarrytown, NY Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Union City, NJ Vineyard Haven, MA Wakefield, MA Waltham, MA Warren, ME Warren, MA Warwick, RI Waterbury, CT Watertown, MA Wayland, MA Wellesley Hills, MA West Haven, CT West Haverstraw, NY West New York, NJ West Springfield, MA West Wareham, MA West Warwick, RI Westborough, MA Westbrook, ME Westport, CT White Plains, NY Whitestone, NY Williston, VT Wilmington, MA Windsor, CT Winnisquam, NH Winooski, VT Woburn, MA Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Yonkers, NY
  • Company: Metro Van Lines
  • Location: 68 Harrison Avenue 6th Floor, Boston MA, 02111
  • Website: www.metrovanline.com
  • Email: info@metrovanline.com
  • Phones: (855) 652-8287

2 Reviews: Add Review

  1. Wonderful Movers.

    I was referred to this company by a co-worker who had used them to move herself and her family to Florida. My representative was named Michelle and she was very helpful and polite. She had someone visit my home and provide me with a Binding estimate which I found very helpful. The movers arrived on time and eager to work. Tony was in charge and did a great job making sure that everyone worked. I received my items two weeks later as scheduled. I never post reviews however this one was well deserved. I recommend Metro Van Lines to anyone looking for a great company.

  2. Absolutely horrible! Don’t waste your time and money on them!

    I found this company online through a website. I filled out a form and recieved a call from them within an hour. The representative with whom I spoke was Colin’s who’s was incredibly nice and helpful. He gave me an intitial quote of $100 for 3men/hour. The estimated time to complete the whole job was estimated at 5-6 hours as it was just a 2 bedroom apartment and I was given a total of $625. Then two days before moving day I decided to give Metro Van Lines a call to confirm my moving appointment with them. I called them but no one ever picked up my call and regardless of me leaving multiple messages, no one ever called back. Then on moving day in the morning I got a call from them and they arrive at my old apartment. As soon as they arrived, I was handed a 7 page contract to sign. I started to read it and 4 men who came started packing. In the contract, the estimate went up $200 and now it was $805 as they brought an extra men with them and I was ok with it. After packing every thing and loading it in the truck, we were on our way to my new apartment(it is 10 miles from the old apartment and it’s takes about 15-20 minutes to get there). I reached my new apartment in about 20 min but it took them about an hour to get there because they decided to stop for coffee(again, it was ok with me because it was a really cold day). After arriving at my new place, I was asked to pay before they start unloading my furniture(again, that was also fine by me). But now the price has gone up to $2300 Because of all the packing materials they used. Apparently the boxes that they used were $75 each and the duck tape that they used were worth $250. All together I was being charged over $800 for the packaging materials. Not only that but I was being charged for the fuel consumed from their office to my place and on top of that I was told that the movers had to pay over $200 for tolls to get to my apartment. Now the thing is, Metro Van Lines is IN New Jersey, so I don’t know how they managed to pay $200 in tolls. Well, long story story, I had to pay them $2000 or else they wouldn’t release my furniture that was being held in the truck. As I was given an initial estimate of $625 I had $800 in cash in my pocket but now the estimate was $2300 I thought it would better for me use my credit card. So when I went to David who was supervising the whole move and the movers, I was told that All the payments should be in cash only and they don’t accepts credit cards or even debit cards. At this point my estimate was 4 times more that what I was told and the payment had to be in cash which I didn’t had at that time. Well, after managing that cash which was a pain, the movers unloaded the truck and brought all the furniture inside. Now, I was expecting that they would assemble it but they didn’t and they left without even tell anyone. Their Manager who’s name is Mathew told the movers to take the payment from me and to tell me to wait for and E-receipt which I never received.

    My advise to anyone who’s reading this review is don’t hire them. Trust me, you would be wasting your time, money and energy. If you hire them you would be asked to pay 4 times the quote that you would have been given initially and they payment would have to be in cash only(fun fact: if you were to hire them, you would have to give them your credit card information because of a $100 security deposit). If you don’t pay them in cash they wouldn't release your furniture from their truck and would take it to there storage and would hold it which is going to cost you $5000(I wasn’t told if that was $5000/night or $5000 altogether, I’m still confused about it :/ ). So yeah, just don’t even bother hiring them it’s not worth it.

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