On this page you will find reviews on the company Move On Van Lines from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Move On Van Lines – 1 (calculated based on 2 reviews).
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Poor.
Movers arrived late. Never disclosed that they were giving my furniture to another company for transport and delivery. They promised delivery within several days of my request and I had to call every day for a status. They were unable to give me a date. I slept on an air mattress for a week with no household goods. I reported an item missing and they acknowledged they found it in the warehouse. They promised to put it on the next truck but never did. They also promised to send a check but never did.They will not respond to my emails.
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Move On Van Lines -
8309 Laurel Canyon Blvd. #108
Sun Valley, CA 91352
(888) 950-5055
USDOT: 1735121
ICC/MC:636189
Cross country move from San Diego, California to Charleston, South Carolina.
Moving a 1 bedroom apartment, with no appliances, no electronic equipment, and only a small amount of furniture.
Move On Van Lines provides a quote based upon a detailed list of our belongings that we provide.
The following is our experience with Move On Van Lines.
- After the 5 hours it takes the movers to load our belongings into the moving truck, we are notified that the actual moving cost would be triple the original quote. ($900 to $2,700)
- Our contact (Jim) at Move On Van Lines promises a monetary form of compensation due to their gross miscalculations. From this point on our calls are not returned.
- Five days later than the estimated delivery dates given to us, we are notified that a 53 foot semi, that is now holding our belongings, will not be able to turn into our apartment complex.
- To avoid a $350 fee, we spend hours locating a suitable place to have the movers unload the semi into a Uhaul that we rent.
- The 63 year old driver (who is incapable of any lifting due to prior injury) arrives without anyone to unload our belongings. We are forced to do all the unloading ourselves. We unload the semi truck, load our rented Uhaul, and then unload the U-Haul into our apartment without the assistance of Move On Van Lines.
- We note that the cubic space markings on this semi truck show our belongings taking up 200 cu ft less than the truck that was loaded on our moving day. ( A $834 difference )
- Move On Van Lines is still avoiding our calls.