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Company average rating Mr. Mover of Ohio Ltd – 1 (calculated based on 1 reviews).
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Very bad experience.
Mr. Mover made several promises in the sales pitch that just didn't happen or come true. They never provided carpet protection and the carpets had to be cleaned which they then in turn deined and claimed the carpets were already dirty. There was particularly abusive/poor attitude displayed by a person that spent a lot of time stating that he had other "real" jobs and didn't need to be there. As where Mr. Mover claims he was a part time employee, I'm not sure he was aware that he was considered one. There were in total 4 pieces of broken furniture including bed rails on bunk beds, a hutch to an office desk, a small book shelf and and armouir, a broken light fixture on a ceiling fan, some walls scratches, a piece of broken trim and a piece of the edge of the laminate from the coutertop edge broken. It is more than two weeks since the move and nothing has been fixed and there is a lot of resistance to pay for anything at all. When it was time to collect at the end, the crew had the wrong totals and would not call in the verify the "not to exceed contract" price I had in writting. I was forced to write a check for the wrong amount which I immediately in turn placed a stop payment on before they even left the neighborhood. Finally there was a huge problem with the same above stated mover that attempted to help himself to a large bag of items that were intended for donation. They continue to try and downplay this incident as if it didn't happen or shouldn't matter given their view of my intentions on what to do with my items. It was extremely un-nerving to know this person was eyeballing my belongings long enough to make a determination that I shouldn't mind where they went if I wsa donating them anyway. Management and even the owner have accused me of making it all up. Like I have nothing better to do. The matter is still unsettled. No payment has been made and there is still damaged furniture in my house. The light was fixed by me. It is unknown if the damages to the old property have been addressed as the new owners were provided the informtaion to this company and as of 4 days ago I was told there had been no contact or response to calls made.