On this page you will find reviews on the company My Universal Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating My Universal Movers – 4 (calculated based on 4 reviews).
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Best Service.
I moved my house with them , the team is very professional and nice .
Wish you all the best .
Thank you for making a custmer happy.
Recommend.
I used the My Universal Movers service when I was moving houses within TX. The booking process was simple and they were very attentive to all my questions and the prices are very reasonable around the area. They arrived on time and carefully made sure all our furniture was packaged properly while on the move and without any damage. Overall, they are one of the best in TX and I would recommend them for your next move.
Just awful.
4/5/2012 I try to stay away from writing reviews that are too negative because you never know if there is a real pattern or if someone was just having a bad day. However, my experience thus far has been so bad that I feel like others need to be warned. When I moved out of my last apartment I wasn't too sure where I wanted to live so I put almost everything in storage and moved into a much smaller place with just a sofa, mattress, TV, 2 lamps, some cooking gear and clothes. When I saw the voucher for this company on Living Social I grabbed it, figuring I'd use it when I decided where in Austin I wanted to move to permanently. I ended up getting a really neat work opportunity out of the state for the next year so I contacted them to see if I could use my voucher. They said that was fine. The plan was for them to collect the very few things that are in my apartment and move them to the storage facility that is, according to Map Quest, 5.23 miles away if you go the "long" way. So, barely any furniture and a drive of just over 5 miles, all in the same county (the Living Social voucher says the move must be in Williamson or Travis county and both my current apartment and the storage facility are in Williamson county. 5.23 miles apart). This is much easier than what they would normally be asked to do. Now they are telling me that they want to charge an extra $40 because the facility and my apartment have different zip codes. I pointed out that nowhere in the voucher does it say anything about this and that we are talking about a distance of just over 5 miles, all within the same county, as dictated by the voucher. Furthermore, their address is JUST down the road form where I am so it's not as if there is even much driving for them to get to me - they are almost within wlaking distance! He then tried to weasel around it, acting like they were doing me a favor by honoring the voucher at all?! I was polite the entire time but also firm - I am adhering to all the conditions of the voucher and I expect them to as well. But no, he expects me to just give him $40 or cart the furniture to the storage facility myself so his guys can unload it. Ridiculous. I've had several friends, including an attorney friend who does nothing BUT read boring contracts all day review the voucher and my conversation with the company and absolutley no one has any idea how they are justified in tacking on this additional fee. Usually I cave in because I don't really like confrontation and when it's small amounts of money like this, I figure it's easier to just let it go. But this has me really riled up since I am SO blatantly being stolen from and the owner is so dismissive of violating his own contract. Now I'm trying to work out something with LivingSocial (who of course really just wants me to forget about it) to get a refund and I'll just ask friends to help me out again.Stay away, give the extra money these guys would scam from you to a good charity instead. .
Great service and good deal.
These guys are really good and efficient .They got the job done really faast and were efficient. I recommend these guys if you want the job done for a great price.They were also very nice and curtious.I had a lot of stuff and the move went smooth and fast.When things were done there were no damages and they placed everything were it needed to go.thank you my universal movers.