On this page you will find reviews on the company New Jersey Transport from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating New Jersey Transport – 3.4 (calculated based on 43 reviews).
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Missing Items.
I believe in God, the Christ, the Holy Spirit and I pray 3 times a day and I believe with all my heart that this company has done a great injustice towards me so I am going to cut through the chase of a bunch of words. All that was put on truck did not come back to me a MONTH LATER. THINK about that statement and choose your moving company wisely because I did NOT! May the reader of this honest review have a blessed day or evening and Praise the Lord all the time for he is Good and I know he will replace what was taken from me.
Excellent company.
I researched a lot of companies before I decided to go with New Jersey Transport. They were so professional from the very first contact until delivery. I used many companies but this one is by far the best. Absolutely no problems with my items being damaged or lost. The delivery truck was on time and the movers were very professional and polite. I will use this company again. Excellent job from start to finish.
Worst movers I've ever used.
I’m not sure how they got all these great reviews. Our experience was absolutely horrible. The original estimate was entirely incorrect based on unforeseen issues we weren’t even aware of, which we understood, and realized it will cost more. What we didn’t expect was the simple, basic attitudes by almost everyone we came in contact with.
Our furniture was held hostage by NJ Transport (due to their incompetent employees) for two additional days and owner demanded (screaming, cursing and threatening on the phone) that we pay the additional $1400 in cash instead of using a credit card as we were set up to do. He also made us sign a waiver that we would take him to court.
We did most of the packing, luckily, because what they did pack was done on a third grader level as well as the re-assembly; left-over parts, furniture put together backwards, glue from the tape everywhere.
Finally, our condo association required certificates of insurance for move out, which were never sent until 1 week after the move and several more phone conversations later. Then they wanted to charge us for them when the were part of the original request!
I’ve moved many times using moving services with little to no issues, but this by far took the cake for disrespectful and unprofessional service.
Highly Recommend !!
Hands down one of the best and most professional companies I have every worked with. My move was cross country to Texas and my review is based on comparison to other companies I have used in the past. Moving can be a nightmare, however this company made it clear that no matter what happens they were willing to help and make this process as easy as possible.
The initial packaging of my home was more than amazing, particularly the fact that the estimate was based on a PERSONAL TOUR of every item to be moved by a member of the company. He went through the entire apartment carefully and was also able to point out things that needed to be packed that I had missed.
Due to this there was no question as to accuracy of the estimate.
On day of packaging the crew came in on time, handled all items with care and spent the entire day packing my apartment. I personally saw the care that went into the packing, and could not ask for better.
On the day of arrival to Texas, all items were accounted for.
The arrival crew were just as courteous and capable as the one in Jersey
There were some minor damage to a few items, however anyone who thinks that moving does not come with some issues is kidding themselves. Also the crew that delivered were not able to re-assemble a few items.
Here is what makes this company stand out:
Within 24 hours they contacted a local group who came in and took care of re-assembling the items (which were in fact complicated).
Furthermore the claiming process on my one broken item was easy and the company helped as much as possible.
Thank you so much for making our move as easy as possible as well as dealing with all issues in a timely and professional manner. You guys are the best!
Stay away from New Jersey Transport.
In addition to providing wrong information during the job estimation phase (Michelle) related to costs to the pick up location, commute time from pick up location to delivery site, delivery site to base. The moving crew damaged some of the furniture, which could have been entirely avoidable if the furniture was disassembled and properly wrapped. The worst part was that the certified letter containing the damage claims was returned as undeliverable by USPS.
Fantastic !!
Hi every one , I really wants to say few good words on this guys and they are reaelly deserve it .
the guys were great! fast ,professional , very caring and polite .
they wraped all furnitures with pads , all glasses in boxes with bubble wrap , tagged it all and put on the truck.
at the next day I had the same truck and crew at my place in NH .
same was here , great service and great communication .
i can't thank you enough for the service you provided .
Great people to work with !
My wife and I are not experienced when it comes to relocation. So when I had to move from NJ to Miami, FL, I called many moving companies and finally hired NJ transport to do the job. As it turned out, these guys took on the responsibility like pros. They were very organized, paying attention to every little detail. My wife also felt very relieved after they had loaded everything on the vans. We got delivery right on schedule. NJ transport moving really took on the responsibility off our shoulders and we are very grateful
Thank you ronnie and the guys.
Very glad I choose that company.
So as every one does , I put my info online to get a moving quote , I was contacted by many movers one of them was NJT ,they have offered me an unbelievable price
and actually stood behind it !!
they told me they have a truck in my area at the same week of my move , they asked me to change my move date by two days so they can give me that offer , I guess it worked out both ways .
on top of that they have delivered a professional A class service .
got to hand it to you guys THANKS A LOT , ronnie, alex n joe ,
great guys to work with .
i will definitely use you guys again.
Best moving company.
New Jersey transport Moving company is efficient,friendly,and really helpful.I move from PA to NJ and These guys were great,running up and down a move from a 5th floor place to 3rd floor place.They were very careful with all of our stuff and made the move completely painless,and affordable.I would hire them again.I would like to thank ronni the foreman and crew for great service and communication .
A team.
real good experience! New jersey trans' was very efficient in moving my goods and very polite in dealing with us as customers. We did a long distance moves more then ones and we are very much satisfied with their work. The crews seemed very experienced. We did almost nothing , they have packed it all from boxes to furniture and other stuff . Their team consisted of four members. They packed our valuable accessories so that they might not get broken or scratched. Though they are not extremely cheap but quite affordable for me and I know a cheap rate can never give the best service! In a word, full five stars to the team and the company. Thanks a lot Ronnie and the crew , you guys made in painless , Very much pleased!
You guys are really good.
My boyfriend got a job position in New York and I was left to pack up and move a 4 bedroom house in Virginia. When New Jersey transport called me they were very kind and understanding of the overwhelming feelings I was having. Ronnie walked me through everything I needed to do to make this a successful move. Three gentlemen arrived on time the day of the move. They were well mannered and very kind. They worked all day without a break making sure that everything was protected and scratch free and packed in the truck. On delivey(next day) A crew of three arrived on time. They were very fast and profetionl. It was a stressful time to be moving, but New Jersey Transport made it as painless as possible. I would definitely call them for our next move.
Excellant.
I have moved many times because of business, and this was the best company that I ever had move my family. I had many many pieces of furniture, expensive and valuable. All was wrapped perfect and delivered in perfect condition. The movers were friendly and polite. They even brought us coffee that day. I would recommend this company to my son and daughter if they ever had to move. I give them 5 stars out of 5. I am a retired CEO and very hard to satisfy, but New Jersey Transport did it 100%.
Couldn't ask for better movers!!
I used new jersey transport on my move from NY. new jersey transport came, moved my stuff into storage and then moved my stuff to San Francisco. I have made several moves in the last couple years and this was the easiest one. It wasn't the cheapest quote I received but it was substantially less expensive than United and some other companies. juan and ronnie from the long-distance department were so easy to work with and got back to me when I had questions very quickly. They also followed-up to see how my move went. jerry came to deliver my furniture in SF. He was friendly, efficient and careful. One thing that really impressed me was that he showed me that my desk was missing a wooden piece underneath - this wasn't from the move and it was missing when I bought it from an antique market years previously but I thought it said a lot about the company that he volunteered the info. The one some casualty of the move was a bent lampshade that I can't get back to normal (of course it was the Jonathan Adler one haha) but considering I moved so much stuff I think this was overall a great experience and I would highly recommend them.thanks a lot to the management and the crew.