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NoVa Express Movers

NoVa Express Movers reviews from real customers

On this page you will find reviews on the company NoVa Express Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating NoVa Express Movers – 3.1 (calculated based on 8 reviews).

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NoVa Express Movers

   8 reviews

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Service Areas

Virginia Washington DC Alexandria, VA Allentown, PA Annandale, VA Annapolis, MD Arlington, VA Ashburn, VA Aston, PA Baltimore, MD Bealeton, VA Bear, DE Bedford, PA Beltsville, MD Bensalem, PA Berkeley Heights, NJ Berryville, VA Bethel Park, PA Bethesda, MD Bound Brook, NJ Bowie, MD Bridgewater, NJ Bristol, PA Bristow, VA Burke, VA Burlington, NJ Butler, PA Butler, NJ Capitol Heights, MD Carlisle, PA Centreville, VA Chalfont, PA Chantilly, VA Charles Town, WV Charlottesville, VA Cherry Hill, NJ Chesapeake, VA Chester Springs, PA Clarksburg, MD Clementon, NJ Clinton, MD College Park, MD Columbia, MD Conshohocken, PA Cranford, NJ Culpeper, VA Cumberland, MD Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dry Fork, VA Dundalk, MD Dunn Loring, VA Durham, NC East Brunswick, NJ East Hanover, NJ East Stroudsburg, PA Easton, PA Edison, NJ Ellicott City, MD Englishtown, NJ Ephrata, PA Fairfax, VA Fairfax Station, VA Fairfield, NJ Falls Church, VA Farmville, VA Folsom, PA Fords, NJ Fort Washington, PA Fort Washington, MD Frederick, MD Fredericksburg, VA Freedom, PA Freehold, NJ Front Royal, VA Gainesville, VA Gaithersburg, MD Germantown, MD Glenside, PA Gloucester City, NJ Glyndon, MD Grasonville, MD Greensboro, NC Greensburg, PA Haddonfield, NJ Halethorpe, MD Hampton, VA Hanover, PA Hanover, MD Harrisburg, PA Hatboro, PA Hatfield, PA Havertown, PA Hayes, VA Herndon, VA High Point, NC Hyattsville, MD Iselin, NJ Jackson, NJ Jessup, MD Kenilworth, NJ Kensington, MD Lancaster, PA Lanham, MD Lansdale, PA Laurel, MD Lebanon, PA Leesburg, VA Lehigh Valley, PA Levittown, PA Lewes, DE Lexington Park, MD Livingston, NJ Lorton, VA Lynchburg, VA Malvern, PA Manassas, VA Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlton, NJ Martinsburg, WV Masontown, PA McLean, VA Metuchen, NJ Middle River, MD Middlesex, NJ Middletown, PA Middletown, DE Midlothian, VA Millersville, MD Millington, MD Monroeville, PA Monroeville, NJ Montgomeryville, PA Moorestown, NJ Morgantown, WV Morristown, NJ Moscow, PA Mount Crawford, VA Mount Laurel, NJ New Castle, DE New Cumberland, PA New Hope, PA New Kingstown, PA Newark, DE Newport News, VA Norfolk, VA North Brunswick, NJ North East, MD North Versailles, PA Ocean City, NJ Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxon Hill, MD Palmyra, NJ Parsippany, NJ Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Petersburg, VA Philadelphia, PA Pikesville, MD Piscataway, NJ Pittsburgh, PA Pittston, PA Pittstown, NJ Plainfield, NJ Portsmouth, VA Potomac, MD Pottstown, PA Princeton, NJ Rahway, NJ Randallstown, MD Reading, PA Reisterstown, MD Reston, VA Richmond, VA Ridley Park, PA Rio Grande, NJ Roanoke, VA Rockaway, NJ Rockville, MD Roseland, NJ Salem, VA Savage, MD Scotch Plains, NJ Scranton, PA Seaford, DE Severn, MD Silver Spring, MD Somerset, NJ South Hill, VA Spring City, PA Springfield, VA Stafford, VA State College, PA Stephens City, VA Sterling, VA Stevens, PA Stroudsburg, PA Suffolk, VA Telford, PA Temple, PA Temple Hills, MD Tipton, PA Tobyhanna, PA Trenton, NJ Union, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Virginia Beach, VA Waldorf, MD Warminster, PA Washington, PA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Wayne, PA Waynesboro, VA West Berlin, NJ West Chester, PA West Mifflin, PA Westminster, MD White Post, VA Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Winston Salem, NC Woodbridge, VA Woodbridge, NJ Woodbury, NJ Wrightstown, NJ York, PA
  • Company: NoVa Express Movers
  • Location: 3137 Draper Dr., Fairfax VA, 22031
  • Website: www.novaexpressmovers.com
  • Email: belessov@gmail.com
  • Phones: (571) 274-6538||(855) 707-8787

8 Reviews: Add Review

  1. RUN AWAY FROM THIS COMPANY

    Run for the hills - this company has no ethics whatsoever. Communication is almost non-stop before the move - when they break things - which they packed for us, all forms of communication are cut off. PLEASE - spend a few more dollars and get yourself a reputable company. It will only cost you more to use these Monkeys.

  2. Would not recommend.

    I used Nova Express to move from a one bedroom into a two bedroom apartment. The move itself from my old place went fine and the movers were pretty quick. However, the building I was moving into had very strict rules about moving - we could only use a certain elevator/hallway for moving. After about an hour or so of moving, one of the movers broke the service elevator rendering it unusable. We told them that they were specifically not allowed to move things up and down the main residential elevator, which they blatantly ignored and did anyway. The apartment complex had to call someone after hours to fix the elevator. Nova Express still refuses to pay the damages. They’ve stopped returning my calls or emails. Reliable and professional are about the last words I would use to describe this company. Don’t be tempted by the low price, it is worth paying a reputable company for peace of mine.

  3. Not recommended local mover.

    I would not recommend NOVA Express Movers. The best part of their service was that the men doing the actual move were friendly, courteous, and generally careful. Besides that, the move took way longer than what they had estimated, even after we told them exactly what was being moved in advance. One of the movers showed up without a mask after everywhere on their website promised COVID safe precautions, then told us someone would bring him one and that never happened. Worse, one of our pieces of furniture was broken, and after agreeing that it was broken and they owed us the insurance money for it, we have not heard anything back from Anne or their customer service. They agreed they owed us money, and it is now over a month after the move and we have not gotten it. I have followed up three times in the past week alone, and have not received a single response. I hate to give a bad review because the movers themselves were very pleasant to work with, but I am appalled by the customer service following the move. I understand it's always a risk to hire someone else to move your furniture and that mistakes happen, but that's why the reliable customer service is so important. Definitely not worth the risk to hire this company.

  4. Great Movers.

    Used Nova Express to relocate from Virginia to Pennsylvania and the movers were the best (very quick, professional and efficient).

  5. Excellent moving experience.

    We have used many moving companies in Arlington Va area for last 15 years. Nova Express Movers made big impression as movers. Very respectfull guys and they know what they are doing. Comparing with other small companies. Well spent money..

  6. Terrible !

    First let me say that I am a repeat customer, not only that but I recently recommended Nova to a friend based on my first experience. My opinion of their business and more important their customer service has vastly changed.
    On Nov 5th, my wife and I had a relatively easy move from a condo to a town house. Nova moved us is so we thought we would try them again with our move out. The movers arrived on time and started moving us out. We only had one "big" item which was our couch. In the process of getting it out the door the movers were having a hard time. Instead of coming up with a solution they continued to just ram it out the door. Because of this they significantly damaged my front door which now has to be replaced completely. But hey things happen, I understand but this is where it gets bad.
    On that day I called to let Nova Express movers know what happened and I left a message. I was expecting a call back on Monday since this happened on a Saturday. On Monday I received a rather basic "claims form" with no message of apology for the inconvenience. I called asking a manager to call me so I could be explained the process of this claim. I was told a manager would call by Wed. No one called..shocker so I called on Wed and was told someone would call back. I called on thursday, still no Manager or Supervisor available. Today is now 6 days after my door was destroyed and I was promised a call today. STILL NO CALL.

    How hard is it to call back a customer follow up? Now have a called AMEX the charge is on hold until I get SOME sort of actual communication with someone who can help. Terrible service for a repeat customer. I understand things can go wrong in a movie and I'm not upset about that, but no being able to follow up with me after I have to take time out of my day to continually call and call. I feel bad for your office manager Anne who has to cover for her bosses. Hope you call soon or you won't be seeing your payment clear from my credit card. I will write reviews on every site you are on until I get a simple response from your company on how we can resolve my broken door.

  7. Household Move.

    My move took place on a holiday weekend and I was very surprised at the friendly attitude of the movers. I had thought they might be upset about having to work. Alex was the leader and he was wonderful, making sure everything got protected before being put in the truck and really went above and beyond in making the move comfortable for me. I'm not sure which man was Marquiz and which was Antwan. They both were very helpful but the taller of the two was especially nice and helpful. Alex really seemed to care about me, my possessions, and my comfort with the process. I am a novice when it comes to hiring movers, but I know I got extremely lucky when I got Alex, Marquiz and Antwan, three strong, careful, friendly movers.

  8. Great experience awesome guys.

    They were lightning fast and packed extremely well. They took part all my furniture and didn't scratch a thing. I was impressed how they were maneuvered the heavy items around the corner and down stairs. Nova Express guys were awesome! Thanks again.

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