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Pro Moving reviews from real customers

On this page you will find reviews on the company Pro Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Pro Moving – 1 (calculated based on 1 reviews).

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Pro Moving

   1 reviews

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  • Company: Pro Moving
  • Location: 12774 Wisteria Dr, Germantown MD, 20874
  • Website: www.promoving.info
  • Email:
  • Phones: (301) 385-2747

1 Reviews: Add Review

  1. Name: Twincdp
    Date of move:
    Move size:
    Local move within Washington DC
    Cost: $1120

    Do Not Use!

    We were given an hourly rate of 90$ an hour and 2 movers and one driver.  The movers said they could move our small studio apartment which was less than 20' from the elevator  and unload it to our first floor apartment 20 minutes away in three hours.  The driver disappeared for the first 2 hours so one of us had to stay with the truck at the loading dock to watch our stuff.  The movers ended up taking 9 hours.  They were moving one box at a time from the studio to the truck. We told them to completely load the elevator and use their hand truck to be more efficient however they did not understand English. We also told them for tape and extra plastic wrap to use our supplies, and they still charged us for it.  We called the company directly to tell them about the situation and the driver finally reappeared, and instead of moving boxes from the apartment, the three of them were rearranging the truck.  My husband and I ended up on our own to move the rest of the boxes downstairs so that we could make it on time to the other apartment where we were limited with times which we could unload the truck.  They showed us the bill at the new apartment and it was four times the amount from which they agreed.  They also charged us one hour of overtime on top of the regular time.  We told them not to unload the truck and that we would do it our self and they locked the truck and told us we cannot get our stuff unless we signed the contract and gave them a credit card.  I would not sign properly so they negotiated it down 1/4 of the charge.  I figured we could fight it later with our credit card company but in the end they won because we signed in rush to get our stuff of the truck in the limited unloading time we had in the unloading area.  Moving was stressful enough, but this made it over the top.  I would not trust this company.Their phone number is 1866-500-6016 and 703-249-9181, 301 258-7639 fax to be sure that this is the same company.  web www.promoving.info.

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