On this page you will find reviews on the company Rainbow Moving Group from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Rainbow Moving Group – 1 (calculated based on 2 reviews).
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Horrible Company.
This was a NIGHTMARE. Company has soo many hidden fee’s they will not disclose with you untill your stuff is packed up on their truck. Joe the “manager” was the most rude person over the phone who offers no help and constantly puts you on hold and speaks over you. Mover showed up took over a hour and a half to move stuff that was already packed by a moving company onto his truck less then 50ft away. Tried to charge so many extra fees and when questioned why these fees came about rose his voice and got really rude we then told him to forget it and unpack our stuff we would go with another comoany he ran into his truck locked the doors and windows and demanded 500$ cash only. WHAT A SCAM. He called the cops and held our stuff hostage. TAKE YOUR MONEY TO A REAL COMPANY. They are beyond unprofessional and are a scam.
Terrible!! I will never use Rainbow Moving Group again!
The entire experience was horrible. The customer representative gave me a "binding" quote, which increased by 50% after they picked up the furniture. They did not include extra fees in the quote (the move was up to a second floor) even though I specifically told them and they recorded it. I immediately called them upon recognition of the overcharges, and they changed it over the phone, only to change it back to the 50% increase the day before the furniture was to be delivered. I asked to speak to the customer service manager, and they refused to speak with me. The customer representative was out of the office the entire time. The only recourse I had (according to them) was to file a claim, but only after I had to pay the 50% increase IN CASH the day and time of delivery (and additional CASH charges for the second floor). All in all, it was a terrible experience. I cannot stress that enough. I would have given ZERO stars as a rating if it had been an option.