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RSS LLC

RSS LLC reviews from real customers

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Company average rating RSS LLC – 4.2 (calculated based on 29 reviews).

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RSS LLC

   29 reviews

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Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Virginia Beach, VA Waldorf, MD Wallington, NJ Warminster, PA Washington Grove, MD Waterbury, CT Wayne, PA Wayne, NJ West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ Westminster, MD Westport, CT White Plains, NY White Post, VA Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Woodbridge, VA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: RSS LLC
  • Location: 113 Barksdale Professional Ctr, Newark DE, 19711
  • Website: www.rssllc.net
  • Email: deluca@rssllc.net
  • Phones: (800) 801-0692

29 Reviews: Add Review

  1. Disappointng at best.

    RSS LLC provided poor service and communication throughout our move process. We moved form the UK back to the US. Granted our final destination changed but we continually kept them informed. The address we finally landed on was within 8 miles of the address given and they want to charge us $970. A little ridiculous by any standards.

  2. 5 stars.

    RSS LLC exceeded my expectations! Seriously a wonderful experience. After a horrific move with Move Mgmt 2 years ago, I feared the worst and hoped and prayed that I made the right decision in choosing RSSLLC. I did! This experience was totally opposite from the experience I had 2 years ago with that other company. They were on time, professional and fast considering the fact that I was moving from NYC where parking is horrific. They had to take my furniture apart and move about 95 boxes down the steps and down the block to load the truck. I received my shipment about 4 weeks later in great condition. The movers on the other end was very professional and worked extremely fast. I would recommend RSS LLC Movers to anyone and if I ever move again, I would NOT HESITATE using then again! Once again, thanks to Bryan and Courtney for making a nerve-wracking experience so very pleasant!

  3. These folks at RSS are Amazing!

    From my initial contact to the arrival of my belongings in New Zealand, everything went very smoothly. The estimate was within my budget and I paid exactly what I was quoted. The entire staff was very professional and I felt confident to trust my personal belongs to them. Nothing was damaged or missing and I was so happy to see my belonging arrive at my new address within the time frame Michelle outlined to me. One thing that impressed me most was the personal approach by Kate, Michelle and Sarah. It was an excellent experience and I would recommend RSS LLC to everyone moving to Auckland.

  4. Thank you RSS.

    I recently used RSS LLC to ship my furniture to Jamaica! Reasonable prices! Great and helpful staff! Fast and efficient!
    The crew that was sent to do our move was EXTREMELY professional. They worked very efficiently. I will definitely use your service again when I return to USA in 3 years. You exceeded our expectations (we moved a lot, and have used several companies).
    EXCELLENT experience! Thank You RSS.

  5. Price was not given as promised LIES!

    I contacted this company to get a quote on a full container move. Was give one price. I asked how can I reserve that price since I still had to organize a move date. Kate said that if I pay deposit of $850 that I will have that price reserved for me. Due to my mom being diagnosed with cancer our move got delayed. Once we went on to proceed all was good until the very end when all the sudden the price jumped almost $2000 more. I said that no I was not pay that much more and if they are not willing to honor the price they gave me when we agreed and I paid deposit that I want my deposit back because I found another company that was going to do that exact move for me for around the same price as I was quoted by Kate originally. Kate and her manager Michelle refused to refund my deposit, so I was forced to proceed with them not to loose my money. Meanwhile I agreed to meet them half way and we agreed on a new amount. So I went on with the move, container arrived ok. But now two months later I got concerned why my credit card balance seemed a bit more then I though it should be. And I find that RSS overcharged me by $1644.51 above even the new price that we agreed on. I just called Kate and her response I need to contact accounting department! Would not recommend this company as they lie, get your money for deposit to put you on the hook and then everything changes.. Im not even going in depth about all other things that changed.. there were fees for this and that that came out of no where!

  6. Good movers still exist.

    I have moved a lot in the past 7 years and truth be told, I hate moving.  Always so stressful and I have never used the same company more than once because they usually mess something up that winds up costing me money in the end.  This past March it was time once again to move.  This time, Australia or Bust.  Having always been burnt by movers I was very hesitant about who to choose.  I ended up going with a recommendation from a colleague and used RSS LLC. I will make this short and to the point:  excellent service, right on pricing, friendly staff.  Check them out.  I was impressed and it takes a lot to impress me!! .

  7. Moving company you can trust.

     
    I have moved many times over the past 8 years and have unfortunately dealt with some real bad moving companies. After being burnt so many times, this time around I took the time to thoroughly do my homework. I received so much conflicting information from companies I was considering that I didn't know who was telling me the truth and who was telling me what they thought I wanted to hear.  I started asking around to my colleagues and friends to see if they could recommend a company.  One of my friends put me in touch with Kate Deluca who is with a company called RSS LLC. Background on my friend is that he initially used RSS several years ago when he moved to Paraguay and was very satisfied with his experience. RSS now handles all his employees moves. After my first call into RSS, I could tell immediately that everyone there was extremely professional and knowledgeable.  My main point of contact there was Kate and she always made time to speak with me and answer all my questions, even after hours. Although their price was actually about $400 more than other companies I had contacted, I was sold on using them.  On my previous moves I usually ended up going with a company whose price was somewhere in the middle and to be honest, I almost always ended up paying much more than they had quoted me. My move was completed a few months ago and I paid exactly the amount RSS quoted me. 
     
    I'm not the type to write reviews, but their exceptional service deserves recognition. They don't feed you BS and they are straight to the point. I wouldn't hesitate to recommend them.
     
     
     .

  8. Highly Recommended.

     
    I recommend RSS in Newark Delaware to anyone looking to relocate to the UK.  After extensive research I selected to use this company to coordinate my move to the UK based on a recommendation received from one of my co-workers whose family member used them.  I had RSS wrap all my fragile items as well as my furniture and I packed the majority of my boxes. Although they were slightly higher priced than another company I was considering, I was ok paying that extra cost because they made me comfortable and were able to answer all my questions quickly. The process was painless and their delivery people overseas were just as good.  Everything arrived safely on schedule and there were no hidden charges. 
     .

  9. Great Company and People to Work with.

    My husband and I moved from Dallas Texas area to Budapest Hungary. I did extnesive research on the internet for international shipping companies. Since we were only shipping only one pallet, and not a full container, the prices varied a great deal.  I contacted Kate DeLuca via email, and got a call back immediately. She was very informative and helpful. Gave me a quote and lots of helpful advice on how to do my own packing. We opted to drop off and pick up, rather than having the company pick up and deliver to same some money. Both Kate, and Michelle were great with communacation with me about everything.  It took around 39 days total from Dallas to Budapest. The pirce quoted was exactly what it cost us, with the exception of the docking fees which RSS LLC has no control over. That was to be paid at the end. Thanks to Kate's good advice on packing materials, not one item broke or was damaged. I highly recommend this company if you want to deal with straight forward, honest, and knowledgable people.

  10. My moving experience.

     
    We moved to Germany few months ago and wanted to share our experience with RSS, LLC.
     
    When we started searching for a mover, we received tons of estimates. To be honest, RSS was not the lowest one but we had such a good feeling after we received so much information from our salesperson who was absolutely great and very professional. She was in fact our contact person through out the entire moving process.
     
    So glad that we chose  RSS, LLC because when we moved several years ago from Germany, our experience was far away from pleasant so we were very carefull this time in selecting a company.
     
    Our container arrived on time. 
     
    Loading crew supervisor handled the process very professionally and the three young men who loaded the container did an exceptionally great job.
     
    We were extremely pleased with their job.
     
    The friendly container driver provided us the form with container number and seal number;
     
    Michelle Bergmann kept very close contact with us until container arrived to Germany and then their agent who was very nice handled their portion with thums up. Their customer service was outstanding, no question.
     
    Thanks to all your constant support, everything went very smooth so far.  They all say, I worry too much.
     
    Last but not least, all your support is so much appreciated; We owe you a million thanks.
     .

  11. Awful Experience With Rssllc Int Company.

    We chose RSSLLC for trasportation of our stuff from NY to Queensland, Australia in July 2013. They charged us all the fees (approximately $3700) in advance.They are now claiming that our items have been lost during the shipment and according to their terms and conditions they take no responsibility what so ever for this loss. We lost everything with no cpompensation. They perhaps use dodgy carriers or their service is very very poor. I DO NOT RECOCOMEND THIS COMPANY UNLESS YOU ARE WILLING TO TAKE A RISK TO LOSE EVERYTHING! TERRIBLE COMPANY.Read more: http://www.mymovingreviews.com/movingreviews/awfull-experience-with-rssllc-25327#ixzz2rrWrhQWS.

  12. Highly Recommended - GREAT Experience !

    I was having a great deal of difficulty with a company that I had contracted with for my move overseas. There were several issues, but my main problem with the company (based in Florida) was that after I gave them my deposit their price went up by almost $4000. They claimed that they made a mistake and that due to the anticipated weight of my things, their price needed to be adjusted. After speaking with several colleagues they told me that when they moved internationally, the shipping cost had nothing to do with the weight of their stuff. Several of my colleagues had just moved overseas and they referred me to Gabriella at RSS, LLC.  A breath of fresh air is an understatement. To sum up - I ended up losing my deposit with the other company (which I am still fighting to recover) and decided to let RSS handle things for me. I was very pleased with their services. Gabriella and her team provided me with outstanding customer service throughout my entire move. I couldn't be happier.  Everything arrived safely here in Sweden and I had no surprises. No additional charges in the US and only the port fees in Sweden (SEK 1830) that she has previously mentioned to me.  I will recommend RSS LLC to everyone I know who is moving.  They are very honest and delivered exactly what they promised.  Thank you Gabriella!

  13. Found a keeper!

    Just  Awesome! Kate and Michelle are two of the nicest people you'll ever meet and they make the chore of shipping a pleasure.  Very friendly and helpful with everything
    They moved us from Scottsdale, AZ  to Nice, France and I wish I could find a flaw in the move but none  exists. 1. They arrived on time 2.They started packing and loading right away 3 They were careful, courteous and wasted no time 4 They checked my house several times to make sure they left nothing behind 5 There were no hidden charges anywhere nor inflated amounts 6  They were always available to answer any questions and  flexible in accommodating what we needed Honest, punctual, professional, courteous and all around a top notch operation. In the end, it costed me under $6000 to move and it was well worth it. Very very happy customer right here.

  14. Professional and Honest.

    I was offered a job in Adelaide SA Australia and was referred to Kate DeLuca over at RSS LLC to coordinate my move. From past experience, I know that not many people will take the time to go online and write a positive review about a product or service.  The service I received from RSS couldn’t have been better.  The gals that assisted me really knew their stuff.  My relocation coordinator Kate took the time to go over everything from what I could and couldn’t ship to what was involved with the quarantine inspection. Many times Kate arranged to speak with me after hours to accommodate me since I was already in Australia.  I highly recommend RSS LLC and the gals there to anyone moving to Australia. They really know what they’re talking about and their price was very good. In the end we paid almost exactly the amount that Kate and her colleague Craig has estimated (when all was said and done, we paid about $500 less than what they originally estimated). I would be more than happy to provide more details on our move and can be contacted at stevenharrison152@gmail.com.

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