On this page you will find reviews on the company Soft Touch Moving Company from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Soft Touch Moving Company – 4.2 (calculated based on 20 reviews).
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They Touched Me Softly.
I used this company to move my things from Arizona to New Mexico this week and they did a wonderful job! I am considering moving back just for the wondreful experience I had with Soft Touch Moving! They were extremly professional,polite,and well mannored gentlmen who were very down to earth,love there job and it shows! They picked up my furniture and storage unit at 8:00am and were at my front door in NM at 9:00am the next day. They unloaded and placed everything in the exact place I asked including the boxes! Nothing was broken,they wrapped all my glass in pads with tape and even hooked up my water line for my refrigorator! Above and beyond service,couldnt of asked for a better company for the job!
"0utstanding Service".
Two "HIGH FIVES" for Soft Touch moving and packing! I found these guys on google and booked with them based on there great reviews. The scheduling was very pleasant especially since we had to change the date twice. They were very flexible and understanding. On the move day four large men showed up on time and got right to work. They were clean, neat and professional from start to finish! The padded walls, rails, doors used protection on my tile and hardwood floors. They wrapped all my furniture, glass, mirrors and numerous pieces of art in thick moving blankets.They moved our washer and dryer and even changed out the dryer cord when it didn't fit at our new home. They had stairs, tight corners and a long walk while all carrying all smilies! I felt at ease the entire time knowing these guys have experience. We have not found any damage and eveything arrived in perfect condition. As we unpack im still finding things like they bagged the pegs for my desk and labled them so it was very easy for me to figure out how to reassemble. They wrapped my items in plastic that I requested for storage at the beginning. They even moved and putt the bed skirt back on our California king that we didn't even notice they did until a few days later. W0W, that alone saved me a hernia from having to move the mattress with my wife! I can't express the respect I have for this crew, they did a fantastic job! Thank you Danny, James, Mike and Steve! "OUTSTANDING SERVICE".
Shady Company.
Hired this company to help us move..just needed the man power not the trucks. They changed the time several times. Apparently since we were upset about the time changing they took it upon themselves to contract out the job to another company without letting us know (they say they tried by calling us but never left a message or anything). The guys that did come (which we still thought were soft touch moving) were nice and helpful but the day after the move we noticed a dent in the fridge, When we contacted Soft Touch Moving they then told us they contracted out the job to someone else and they were not responsible. And the guys that did come out and helped us move say that it was not them it was us that dented the fridge. 1st time EVER using movers and will not use movers again. Also would not recommend soft touch moving to my worst enemy (even though they didn't move us). Just an overall shady company.
Outstanding movers at a great price.
I had to do a short move last month, less than a mile, and didn't want to spend a fortune hiring movers. I quickly figured out that I could save money by renting a U-haul truck and hiring movers separately. I found out about this company on Groupon, but called the owner directly to negotiate a better rate. The whole experiance was great from start to finish. The owner, Scott, showed up on time with a second mover. They were curteous and extremely professional. Scott, was meticulous and went out of his way to take care of all the details. A few of the things that stood out to me: 1) He pulled all of the pegs from the bookcases to make sure they wouldn't get lost. 2) He wrapped a pad around the doorframe to protect my furniture as he carried it out and protect the house from any damage. 3) He carefully wrapped all of my nicer furniture and everything arrived unscratched. 4) The whole move took about 2 hours and 20 minutes and when I went to pay, Scott said he would only charge for the first two hours. I was happy to pay the full rate and paid him for a complete third hour as a tip. I am a real estate agent in Arizona and have heard horrible things about many moving companies. That being said, I would definitely hire Soft Touch Moving and Packing Co. again and have already recommended them to a friend that is moving this weekend. .
Fast and REALIABLE.
I used this company to move my 4 bedroom home and I have to say it was a very pleasurable experience! We have moved 4 times over the past 20 years and never have had such professional service!
Scott who I spoke with on the phone was very polite and gave me a lot of great tips that made moving day smother. The three men that showed up Mitch, Brandon and Cody were very attentive to details when doing a walk thru, the Forman put stickers on certain items that went to different locations, which I thought was very clever. They putt pads along my backwaters, doors and even protected the floors with some nice red carpets! Right away I knew I was in good hands!
They wrapped all my furniture from top to bottom and packed the truck very quickly. The unload was a little faster paced. They unloaded in half the time. The placed all our furniture exactly in place, they even set up our beds!
Thanks again guys, you did a great job and I will always give Soft Touch a glowing recommendation!!