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Starlight Relocation

Starlight Relocation reviews from real customers

On this page you will find reviews on the company Starlight Relocation from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Starlight Relocation – 2.2 (calculated based on 13 reviews).

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Starlight Relocation

   13 reviews

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Service Areas

Maryland Virginia Alexandria, VA Allentown, PA Annandale, VA Annapolis, MD Arlington, VA Asbury Park, NJ Ashburn, VA Aston, PA Baltimore, MD Bayonne, NJ Beachwood, NJ Bealeton, VA Bear, DE Bedford, PA Belleville, NJ Beltsville, MD Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Berryville, VA Bethesda, MD Bloomfield, NJ Bound Brook, NJ Bowie, MD Bridgewater, NJ Bristol, PA Bristow, VA Brooklyn, NY Buchanan, NY Burke, VA Burlington, NJ Butler, PA Butler, NJ Capitol Heights, MD Carlisle, PA Carlstadt, NJ Carteret, NJ Centreville, VA Chalfont, PA Chantilly, VA Charles Town, WV Charlottesville, VA Cherry Hill, NJ Chesapeake, VA Chester Springs, PA Clarksburg, MD Clementon, NJ Cliffside Park, NJ Clifton, NJ Clinton, MD College Park, MD Columbia, MD Conshohocken, PA Cranford, NJ Culpeper, VA Cumberland, MD Dayton, NJ Denville, NJ Derwood, MD Dingmans Ferry, PA District Heights, MD Dover, DE Doylestown, PA Dry Fork, VA Dundalk, MD Dunn Loring, VA East Brunswick, NJ East Hanover, NJ East Rutherford, NJ East Stroudsburg, PA Easton, PA Edison, NJ Elizabeth, NJ Ellicott City, MD Elmwood Park, NJ Emerson, NJ Englewood, NJ Englishtown, NJ Ephrata, PA Fair Lawn, NJ Fairfax, VA Fairfax Station, VA Fairfield, NJ Falls Church, VA Farmingdale, NJ Farmville, VA Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Fort Washington, MD Frederick, MD Fredericksburg, VA Freehold, NJ Front Royal, VA Gainesville, VA Gaithersburg, MD Garfield, NJ Germantown, MD Glen Rock, NJ Glenside, PA Gloucester City, NJ Glyndon, MD Grasonville, MD Greensboro, NC Greensburg, PA Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hampton, VA Hanover, PA Hanover, MD Harrisburg, PA Harrison, NJ Hatboro, PA Hatfield, PA Haverstraw, NY Havertown, PA Hawthorne, NJ Hayes, VA Herndon, VA Ho-Ho-Kus, NJ Hoboken, NJ Howell, NJ Hyattsville, MD Irvington, NJ Iselin, NJ Jackson, NJ Jersey City, NJ Jessup, MD Kearny, NJ Kenilworth, NJ Kensington, MD Lakewood, NJ Lancaster, PA Lanham, MD Lansdale, PA Laurel, MD Lebanon, PA Leesburg, VA Lehigh Valley, PA Levittown, PA Lewes, DE Lexington Park, MD Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lorton, VA Lynchburg, VA Lyndhurst, NJ Malvern, PA Manassas, VA Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlton, NJ Martinsburg, WV Masontown, PA McLean, VA Metuchen, NJ Middle River, MD Middlesex, NJ Middletown, PA Middletown, DE Midland Park, NJ Midlothian, VA Millersville, MD Millington, MD Monroeville, PA Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Morristown, NJ Moscow, PA Mount Crawford, VA Mount Laurel, NJ New Castle, DE New Cumberland, PA New Hope, PA New Kingstown, PA New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newport News, VA Norfolk, VA North Arlington, NJ North Bergen, NJ North Brunswick, NJ North East, MD North Versailles, PA Northvale, NJ Ocean City, NJ Olney, MD Orwigsburg, PA Owings Mills, MD Oxford, PA Oxon Hill, MD Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Pearl River, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Petersburg, VA Philadelphia, PA Pikesville, MD Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Portsmouth, VA Potomac, MD Pottstown, PA Princeton, NJ Rahway, NJ Randallstown, MD Reading, PA Red Bank, NJ Reisterstown, MD Reston, VA Richmond, VA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Rochelle Park, NJ Rockaway, NJ Rockville, MD Roseland, NJ Roselle, NJ Rutherford, NJ Saddle Brook, NJ Savage, MD Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Severn, MD Shrewsbury, NJ Silver Spring, MD Somerset, NJ South Hill, VA Spring City, PA Spring Valley, NY Springfield, VA Stafford, VA State College, PA Staten Island, NY Stephens City, VA Sterling, VA Stevens, PA Stroudsburg, PA Suffolk, VA Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tipton, PA Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Virginia Beach, VA Waldorf, MD Wallington, NJ Warminster, PA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Wayne, PA Wayne, NJ Waynesboro, VA West Berlin, NJ West Chester, PA West Haverstraw, NY West Mifflin, PA West New York, NJ West Orange, NJ Westminster, MD White Post, VA Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor Mill, MD Woodbridge, VA Woodbridge, NJ Woodbury, NJ Wrightstown, NJ Wyckoff, NJ York, PA
  • Company: Starlight Relocation
  • Location: 12106 Conway Rd, Beltsville MD, 20705
  • Website: www.starlightrelocation.com
  • Email: starlightrelocation@yahoo.com
  • Phones: (240) 264-8301||(866) 649-683

13 Reviews: Add Review

  1. Unprofessional, Dishonest, Scamming Crooks!!

    DO YOURSELF A FAVOR CONSUMER..BY PASS STARLIGHT RELOCATION, DON'T EVEN BOTHER TO ASK FOR A QUOTE BECAUSE IT WILL BE DOUBLED WHEN ITS TIME TO PAY!
    DON'T EXPECT TO GET HONEST, COMPETENT SERVICE BECAUSE YOU WON'T, WHAT YOU GET ARE LIES & THE RUN AROUND, UNPROFESSIONAL SERVICE, A TRUCK THAT DOESN'T MEET YOUR NEEDS. A CREW WHOM WILL MILK TIME & STRETCH TIME SINCE YOU WILL BE PAYING PER HOUR PLUS ANY OTHER FRAUDULENT CHARGES THEY CAN FIND. YOU WILL GET AN UNPROFESSIONAL OWNER AND/OR MANAGER WHO WILL NOT BE WILLING TO ADMIT FAULT & BLAME YOU & WILL NOT RESOLVE THE ISSUES ONLY MAKE EXCUSES AND MAKE ACCUSATIONS ABOUT & AGAINST YOU. PLEASE DON'T PUT YOURSELF THROUGH THE STRESS BY HIRING THIS COMPANY. THEY ARE LIERS & SCAMMERS,
    WHAT WE GOT WAS A TRUCK THAT DIDN'T ACCOMMODATE OUR 4BEDROOM 2.5 BATH COLONIAL, AN ESTIMATE FOR $609.00 SINCE WE DID ALL THE PACKING & WRAPPING ACCORDING TO THE COMPANIES INSTRUCTIONS ON THEIR WEBSITE & ENDED UP WITH A BILL OF $1253.00. A 2 HOUR DRIVE TOOK THEM 4 HOURS ETC..WAY TO MUCH TO GO ON! WE DO UNDERSTAND WHY THIS COMPANIES BETTER BUSINESS BUREAU RATING IS A D & IT ISN'T BECAUSE THE COMPANY DON'T OR WON'T PAY DUES AS THEY CLAIM, IT'S BECAUSE THEY HAVE 18 COMPLAINTS FILED AGAINST THEM!!
    **AND TO STARLIGHT RELOCATION I HAVE READ ALL THE REVIEWS YOU RESPONDED TO, PLEASE DON'T TRY TO BELITTLE US. LAW SUIT NEXT. **PHOTOS OF OUR BROKEN IRREPLACEABLE ANTIQUE LAMP (which belonged to my LATE Grandfather) & Our Foot board to our bed. We have pictures of all the damage your irresponsible unprofessional Men did to our Property & New Home!**.

  2. Rescued by Starlight!

    I had a terrific experience with Starlight. So much that we couldn't wait to hire them again for the next day!! I realized on a Thursday that I couldn't handle my move and filled out an on-line "HELP!" form for movers. I had several very aggressive people call me non-stop. Iris from Starlight was the right touch of helpful, informative, and easy to work with. Starlight wasn't able to accommodate the day I wanted (due to the lateness of the request) but we settled on Monday and it was so much for the better!! Our men showed up promptly and got straight to work. They were very clear on everything up front (to wrap and move my TV would be an extra charge [and if you saw my TV you'd agree they earned every penny]. My men worked so hard throughout the day (I never saw them slack, take prolonged breaks, etc.) I upped their tips! They were polite and respectful the entire time. At 26 weeks pregnant and unable to lift more than 20 pounds, I had to put my complete trust in these guys and they never let me down. I also had a sick child at home with me throughout the move and they were absolutely wonderful with dealing with a 4 year old trailing them, going, "What are you doing? Why? Why? Why?" Within the first hour of watching them work, my mom (who is in the area and helping me out) had hired them to go to her house and move up some furniture out of storage. Nothing was broken or mishandled. Everything was set up as I requested in the new house. Starlight Relocation was a treat to have rescue me!!

  3. Do Not Use.

    I used Starlight to move my house hold goods from Virginia to Washington. Not only did they show up to drop my stuff off at 11pm at night, they came 3 days after they told me they would be here. They never contacted me to let me know the changes, I had to contact them when my stuff never showed up. When my stuff arrived half of my boxes damaged. They low balled the price after I gave them a detailed list of what I owned then had me pay 30% over the quoted per pound weight. They also didn't give me the military discount for the move. Last of all they picked up in a small vehicle but dropped off in a 18 wheeler truck which didn't fit in my complex so I had to pay extra for long haul. They will hold your stuff hostage until you pay them then when you have issues they won't call you back because they already have your money. They are dishonest and will try to cheat you at every corner.

  4. Late, rude, over charged.

     I WAS a loyal customer, having used Starlight twice before. I moved from Waldorf to Alexandria on 11 June. Movers were supposed to be there by 9:30am. Someone calls at 9:45 that they have a flat tire. Boyfriend calls back around 11:15. They are enroute to us (on I 495). They show up finally at 1:20. The whole thing was supposed to take around 4 hours (budgeted under $600 including tips). It took almost double the amount of time. There were only 2 movers when the guy said they normally have 3. I don't know if I grossly underestimated all the belongings I have, but they only sent 2. We had everything in boxes already and ready to go, minus furniture wrapping. I should have pushed for 3 people on the phone during my booking. I had to leave mid way to meet the cable guy. When I left, one mover was on the phone. I text my boyfriend to ask what the status is. He says they haven't even touched the living room and the mover is still on the phone. I call the manager to complain and he kept trying to cut me off. He said the should not be on the phone, etc etc etc. That is unacceptable. The move was more expensive so I had to put it on my card. We had planned to pay cash and get the extra discount on top of the military discount. Then the guy had the nerve to tell me that if it goes past 8:15 at night then he will have to charge me more.  We filled out final paperwork at 5:45 pm. It takes them THAT long to unload? But apparently it did because they weren't out of there until 8:10pm. I have asked for a discount on my services. I also plan to file with the better business bureau   .

  5. Many lies! Dishonest company!

    This company is dishonest. They make excuses for everything, including why their reviews with the BBB and other customers are so bad. Their record with the BBB proves it. Majority of reviews on the internet located on not for profit websites are negative. Why? Because they are disrespectful, unprofessional, and damage and lose many items. Do not get involved with them! I have spent more money replaceing damaged and lost items than I did in moving.

  6. My moving experience.

    I'm very happy for having Starlight Relocation move my property from storage to my new house. I had a lot of breakable that I was worried about moving, some antique stuff but the really took care of all the wrappings and made sure I got it in all in one piece, they were also very professional. I heard a lot of good things about Starlight Relocation from few neighbors and I will tell you that I really wasn't dissappointed at all by the service. I was so glad I chose them from the list of all the moving companies that I spoke. Thanks guys..

  7. Do Not Use!

    I have been using Starlight for over a year now now for storage purposes, they moved me out last year with a estimate and when they were done the actual cost was about 500 more than the estimate. Then I used their storage, in the begining I paids my bill by giving them my card info, they went ahead and started charging my card WITHOUT my authorization, no one got back to me, then after I posted up reviews they called and promised to not do it again and put a note on my account that I am not set up in any type of payment plan where they can charge me without my consent, well here we are a year later and the SAME issue, I called them to ask why they charged me they were rude and did not want to hear me, I ask to speak to a manager and anyone picking up says they are the manager for the day. They said they were going to take the charge back and it would be a few days, they DID NOT take it back and caused my other bills to bounce and left me in the negative I keep calling now and there is no response. I have told them that charging my bank card without my consent is a federal offense. I have still not heard back from them. DO NOT USE STARTLIGHT THEY DO NOT CARE ABOUT THEIR CUSTIOMERS THEY WILL LIE AND EBEN STEAL! They do not have customer service only headaches for their clients. WOULD NOT RECOMMEND FOR ANYONE TO USE! ZERO STARS!

  8. Moving Company.

    I should have done my homework. Like everyone else, quoted one price and it was inflated $602.00 for packing materials after they had loaded up the truck.

  9. Great Job - I was very satisfied with the service.

    I did my research on moving companies before we decided on Starlight Relocation. I called the references provided and did an intensive internet search to find out what others had to say about a number of moving companies (including Starlight). Iris was so very nice and provided me with a list of references. I called 7-8 of the references and they were all very honest and informative. I am ecstatic to be a reference because I was very satisfied with the job the movers provided.

    I had almost everything in box and ready for the movers when they arrived. My living room was stacked to the ceiling with boxes. The movers were very professional and quick. They walked in, took a look and started working immediately. The worked VERY DILIGENTLY and completed the job in a timely manner. Again, I am very glad to recommend Starlight to anyone that asks. I don't have anything negative to say.. they were fantastic! The movers carried all of my belongings down a difficult 5 flights of stairs.. This was a very difficult move.. yet the movers started working and did not stop until everything was loaded onto the truck. They remained very pleasant from start to stop. Another plus.. was exellent price! Starlight Relocation does not charge as much as other movers BUT their service is 100 times better than any other mover I have ever had.. and I have moved a number of times in my life. This is the first time that I have written a review and I and honored to recommend Starlight Relocation to anyone: "In my experience, Starlight is the best moving company ever." Once again, Iris, thank you for convincing me to use Starlight.. Moving was always stressful for me.. but this is the first time.. my move went so smoothly.. and there was no stress. I only have one thing to add, "Keep up the good work.".

  10. So great, I used the company 3 times!

    It's true: I appreciated Starlight Relocation so much that I used them for three moves. The first covered a distance of maybe 10 miles; the second maybe 3; and the third over 50.

    The crew chief of the first two moves was the same person, which I liked, since I thought he and his crew did a great job. The second crew chief I had knew the first crew chief, which reassured me that the company didn't hire hacks off the street but had kept its staff long enough for them to know each other.

    The first two times, the crews wanted to get started 2 to 4 hours earlier than scheduled. That didn't work for me, so they waited. If the crews are going to be not on time, I'd rather they be early than late.

    I had no damaged property, and everything was moved in and out with ease.

    The crews taught me a lot about how to pack appropriately, so I appreciate their attention to detail to protect my property and to make the move as easy as possible. Next time, I may buy my own packing supplies, as I ended up spending more than I expected on that part.

    Starlight offers discounts for members of the military and for students. Be sure to mention them.

    One confusing part of Starlight's contract is how customers receive a 5% discount for paying in cash. In fact, it's not a discount, but a waiver of the fuel charge. In other words, if you pay in cash, you don't have to pay the fuel charge. If you pay any part of the bill with a credit card, you do have to pay the fuel charge. That seems fine, except that the contract doesn't make the connection.

    Starlight's rates are reasonable, if not lower than most moving companies' in the area. I will definitely use them again and recommend them to others.

  11. Ripoff And Scammers.

    This company is a horrible example of how to run a company that provides customer service, DO NOT USE THEM!! They provide a low quote and then rip you off when it comes to "packing". I would go with a company that does not have an F with the BBB. I asked them about this rating and they told me it was being changed. DO NOT USE THEM, spend a bit more up front and do not get ripped off after they have your items!

  12. Starlight relocation DO NOT USE.

    DO NOT USE THIS COMPANY. THEY GIVE LOW GUOATES TO GET YOUR BUSSINESS. I WAS QUOTED $281.21 TOTAL MOVE COST ME $1154.00. THEY WHERE LATE WITH DELIVERY AND LOST ITEMS. When contacted about the price I was told to pay or the would kept my household goods.

  13. Terrible Service And Scam Artists!

    Please save your money the quote is invalid, (and 2 friends used this and feel the same, we all used them for movnig around the same week, so we could not forewarn each other) the quote - add 400 to it and it is a real estimate, don't provide them with any banking or card information as I have been paying bank fees because they charged my card without authorization and will not reimburse, rather left me a hategram messag on my phone about it. They are extremely unprofessional and I am sorry but liars, they scam people out of their money, its one thing when you are talking, and doing the job, then when its time to pay it a total different story like they had amnesia.
    I do not liek writing bad reviews for anyone as this is the means of thier living, their business, but as a customer I feel cheated and horrible for going with them. One friend cancelled and paid the fees to get rid of them. I am about to do the same. Please save your m oney the quotes and estimates they give are unreal and not how it turns out in the end. My quote was 561 and it turned out otbe 998 in the end. Quote for storage was 60 and in the end was 180 dollars. :(.

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