On this page you will find reviews on the company Stop and Move LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Stop and Move LLC – 1 (calculated based on 3 reviews).
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Fraud fraud fraud
Please run. This company is a fraud. Don’t use them. They over charge when they get to pick up your belongings. The movers scratched up my floor during the move.
Does not communicate and cannot give a delivery date.
Absolutely horrible customer service from broker and moving company.
US standard moving and storage corp brokered our move to Stop and Move LLC..
Stop and Move LLC Picked up our furniture and belongings on July 6th.2 weeks later US standard and moving told us that we would have to contact the moving company directly about our shipment as they are not responsible or liable for anything. Even though we paid us standard and signed a contract with them.
22 days later I was told.(by Kimberly@ Stop and Move LLC).that My belonging have still not left Illinois but were being loaded and the driver would be calling me to let me know when it's due to be delivered to salt lake City.
It is now Aug 4th(30days since pickup) Voice mail is full (as usual). If you happen to get a hold of someone, they really dont have any answers.
So here I am in salt lake City paying for a hotel and rent at an apartment, living out of a carry on bag because this company cant get my belongings delivered to me.
For all I know, they lost it.
This is my third cross country move.
Movers I have hired in the past have been late by one to three days. I am not an unreasonable person but 30 days from pick up with no delivery date in sight to move 1300 miles is completely unacceptable.
If you are considering moving,. Stay clear of Stop and Move LLC if you actually want to get your belongings delivered in any reasonable time or fashion, that's if you get them delivered at all.
DON'T LET THEM IN YOUR DOOR!
BEWARE! EVERY REVIEW ON BBB IS TRUE! We didn't hire this shell of a moving and storage company. We contracted with US Standard Moving and Storage of Miami, who did not disclose they are BROKERS. Stop and Move is who showed up at our front door. DO NOT LET THEM IN YOUR DOOR!
Our items became hostage once they were on a rented truck, not a company truck. Unknowing of their thug-like behavior, Stop and Move took cash-only payments by threatening to auction off our items for storage payment, threatened to drive off with our items if we didn't pre-pay and pre-sign the BOL, delivered crushed, broken open boxes, and damaged furniture, and did not leave the BOL to file damage claims.
The owner of this so-call company knowingly took an additional month of storage rent, even though the BROKER erroneously authorized immediate delivery when there was no house to put it in! He said he would refund us. We have been communicating every day for the refund. He even told us to stop texting him. Essentially, the storage rent is STOLEN money.
Compared to other reviews, the only good thing is we got our items! BEWARE! This is NOT a legitimate company, hired by another questionable company, US Standard Moving and Storage, a BROKER!