On this page you will find reviews on the company Texas Top Movers from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Texas Top Movers – 4.6 (calculated based on 120 reviews).
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Recommended!
Second time using these movers and once again I could not be more pleased. Company is very easy to work with, Mike helped schedule my move, Mark and crew worked fast, were very careful with our stuff and went out of their way to accommodate our requests, even if it involved moving furniture around a few times and trying every way to get them where we requested.
Surely calling them again
Mark was the best manager I have ever witnessed. He was dealing with guys so professionally. Instructing them well. Trying to make the move very simple. Also the team had great skills which made it all possible. Highly recommended these bunch of guys.
I would recommend them to anyone
I recently purchased a house and was looking for some help moving, instead of stressing out and doing it on my days off from work. I sought out hiring a moving company. We came across this company and were pleasantly surprised with the service they gave. We had heard some bad stories from friends about moving companies not taking proper care of things and breaking everything left, right and center. I can assure you that wasn’t the case with these guys. They were very quick and accommodating.
Excellent Work!
My move was completed easily and professionally with Jonathan and Kyle. This is my second time using this company and they have been excellent both times. The previous move I had a different set of guys but the outcome was the same. I would highly recommend this company. I know they do out of town moves as well so you guys should call them for all your needs.
They did a great job
Melvin and Tony arrived exactly at 9 which was a surprise. I was expecting a "window" time. They got to work right away and only took a quick break for some water. They had a great work ethic and told us that we didn’t need to help at all. My wife and I felt a little useless. Not a bad thing though. I had the feeling these guys felt they were being paid for a job, so they were going to get it done. We will be moving out of this rental in a year and will definitely be calling again.
Nice business that was the best priced option
Our two movers arrived on time and worked non-stop. I had some friends over to help as well - probably would have taken them even longer without the extra help. There was a slight hiccup with the bill but they were quick to agree and adjust it to the correct amount no problem. Fantastic combination of great price and great people. Thank you and I'll be sure to recommend them to anyone who needs movers.
Would use their services again
This was our first time using any moving service ever and we are happy to say the least that we chose Texas Top Movers and we would recommend them to everyone we know. John & Darrell were awesome. They didn't complain about the narrow stairwell with a tight turn and didn't damage anything. There wasn't any wasted motions. Instead of picking up one box they picked up three they were efficient. They had a good sense of humor and very pleasant.
These guys are the best!
I've moved a lot over the last 5 years, and have dealt with a number of movers before, This company really stand out above the rest. They were able to come out in short notice, even arrived early. They were very careful with the furniture, quick, organized and much more reasonably priced than their competitors. I will always return to them for all my moving needs.
Untrustworthy company
TL;DR: Wow, what a terrible experience. Took longer than promised (and they have 30! business days to get it to you), some missing items, some extra items, heavily damaged boxes, terrible customer service, shady salesperson duped me which cost me an extra $500.
I was moving from Denver to Massachusetts, booked the move while working long hours at the hospital so didn't have a ton of time to do research and the salesperson seem trustworthy- promised me that the quote was just a quote and that I would only pay for the space in the truck that I used. When the guys came to pick up the stuff they said they had to charge me the full cubic ft even though I used 100 cubic ft less (a $500 difference). When I called the company to complain they stated that salesperson no longer worked with them and I had agreed to the quote.
The guys who picked up the stuff were contractors, they had rented a Uhaul and packed the stuff and brought it to a warehouse where it sat for 7 weeks. I called each week asking for a delivery update and never got any answers. Sometimes was told maybe a truck would go out next week, then nothing. When I asked about the amount that would be due at drop-off, no one actually could tell me what I owed. The salesperson had claimed I needed to have a cashiers check or CASH(wtf) at drop off or else they would not deliver. When they finally did deliver our stuff 10 business days later than the promised 30 business day a few of our boxes were missing (never to be seen again) and they also wouldn’t accept the cashiers check, we ended up paying through zelle. Again on delivery it was contractors who had rented a truck. All of our boxes were heavily damaged, it was clear they had been moved on and off of several different trucks often aggressively.
Customer service was terrible. Half the time they wouldn’t answer the phone. The other half it was usually a new person who knew nothing about my delivery, would always say “I need to reach out to dispatch” or “we don’t have that information” always referring to what seemed like another company they were working with but never admitted it. Always the blame somewhere else.
Be sure to read the fine print, the delivery window is 30 BUSINESS days and it will almost certainly take longer, we really only started hearing positive updates about our stuff once we started threatening a Better Business Bureau review. In the end it took ~39 Business days or 7-8 weeks.
Of note, all our paperwork actually had the “Denver Moving Company” logo on it which seems to be a subsidiary of Texas Top Movers but no one would explain it to me. I wonder if they use this to shield themselves from bad reviews and BBB ratings as they say "that wasn't us" but then use the TTM name to get business.
Yes, their quote will probably be one of the cheapest ones you hear but save yourself the headache and pay up for a more reputable company.
Thanks for your help I would recommend using these guys
Kevin, Larry and Ron got us moved in to our new home fast with no damage to any items or walls for that matter. We had to make two stops for pickups, and they were 10 minutes early to the first stop. They were able to move 2 bedrooms with furniture into our tri level town home in under 5 hours!
We recently had an excellent experience
The crew was on time, professional and didn't overcharge for supplies as moving companies usually do. The process for signing up was very professional and simple and the staff communicated with me via email, which I found was very convenient. The prices are comparable to other moving companies, but you have the satisfaction of knowing you're in good hands with these guys.
They were best in every aspect
The movers were fair, on time. the team was effective, has excellent communication and reasonably focused costs. This moving organization is a sparkling case of value work and immaculate, agreeable client benefit. I will never utilize another organization.
5 stars to their services
At a reasonable price, the company offers you great services. I can easily pick them from many movers based on the quality of work and the price. Quite advisable if you are looking for the crew who provide best service in reasonable prices.
Best Movers!
This was my third experience using this company and once again I was not disappointed. Mark and his crew showed up 15 min early. They quickly walked through all the rooms, then got to work and never slowed down until the truck was fully loaded. I was so happy with the service, and will be using them for all of my future moves!
Great and fast service!
Three guys made quick work of moving out of a one bed high rise with elevator to a two bed second/third floor unit. Showed up right on time, were friendly, helpful and communicative. Real professionals. Highly recommended, would not hesitate to use again.