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Venture Van Lines LLC

Venture Van Lines LLC reviews from real customers

On this page you will find reviews on the company Venture Van Lines LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Venture Van Lines LLC – 4.5 (calculated based on 190 reviews).

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Venture Van Lines LLC

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Island, NY Sterling, VA Stevens, PA Stratford, CT Stroudsburg, PA Tarrytown, NY Telford, PA Temple, PA Temple Hills, MD Tenafly, NJ Teterboro, NJ Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Upper Marlboro, MD Vauxhall, NJ Vienna, VA Waldorf, MD Wallington, NJ Warminster, PA Warren, MA Washington Grove, MD Washington to Boston, MA, Washington to Chicago, IL, Washington to Los Angeles, CA, Washington to New York, NY, Washington to San Diego, CA, Washington to Seattle, WA, Waterbury, CT Wayne, PA Wayne, NJ West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA Westminster, MD Westport, CT White Plains, NY Whitestone, NY Williamsport, PA Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Windsor, CT Windsor Mill, MD Woodbridge, VA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Venture Van Lines LLC
  • Location: 132 Kings Hwy E Ste 103, Haddonfield NJ, 08033
  • Website: venturevanlines.com
  • Email: info@venturevanlines.com
  • Phones: (856) 691-4681

190 Reviews: Add Review

  1. Good job!

    Arrived on schedule, professional and dedicated to get the job done. They did a good job wrapping all of the furniture and were careful with our belongings. The price was very reasonable. Would use them again in a heartbeat.

  2. I would definitely recommend this movers!

    I had a wonderful experience with this movers. Their rates are fair and comparable to other movers in the area. What sold me on them versus other movers from whom I got quotes was how great they were at explaining everything, and how clear the info in the quote was. They did a great job and were very helpful in putting everything where I asked during unloading.

  3. Unethical and Unprofessional at every turn

    WORST. MOVE. EXPERIENCE. EVER. Venture Van Lines is the least transparent, most dishonest company that either I or my extended family have ever organized a move through. And we move a lot. My biggest regret for this move was using a broker, and I would never do so again. I will also actively discourage all friends, family, and even acquaintances from doing so. Frankly, I wouldn’t wish this move experience on my worst enemy. My advice: Go directly through a moving company. It might look more expensive up front, but it will probably save you money (and a whole lot of stress) in the end.

    If you do choose to use Venture, expect to pay much more than the amount quoted in the contract they will sign with you, and expect them to use a lot of manipulative tactics to increase the price of your move at the last minute (once it’s too late to find someone else). You can also expect that if you try to ask that they stick to the original contract, the representatives will change face: from charming/ professional to rude/ irritable/ very unprofessional. I literally had a representative hang up on me for saying that I didn’t want to increase my volume (and thus pay an extra $800 for my move – in the end, due to this company’s lack of transparency and deceitful tactics, I paid almost double their original quote for my move).

    A couple of red flags that I would like to point out:

    - Many 5-star reviews for this company seem to focus on the actual moving companies hired by Venture to handle people’s move. This company is a brokerage. They ARE NOT the ones handling your actual move.

    - Additionally, per their contract, customers cannot leave a negative review for breeches of contact unless Venture has completed their review process. If customers leave a negative review, they are forfeiting any compensation from Venture. HUGE RED FLAG that they include that in their contract. How many people do you know who are willing to forfeit money to leave a review?

    In the meantime, I wrote to them back in 09/21 about several breeches of contract from my Aug/Sep move. They and their reps have basically ghosted me since the day I asked them to honor their original contract. And I'm under no illusions at this point that they will be getting back to me - not about the price increases despite their guarantees, not about sending a moving company out (who was unwilling to honor the original contract) after I specifically asked them to continue looking for a company willing to honor that original estimate/ contract, not about the reality that the contract said my furniture would be put back together when I got to my destination (instead, the moving company left several pieces entirely disassembled), etc.

    When I sat down and wrote out all the things that went wrong with my Venture move experience, I filled 3 pages, single spaced. I know no one has the bandwidth to read all of that while planning a big move. Just know that it was bad. Think about spirit of the law vs. letter of the law. They breeched the spirit of their contract right and left, but they used letter of the law/ contract loopholes to do it. I think they also count on the reality that most customers aren’t going to fly out to NJ to sue them for breach of contract. I hope one day they will be proved wrong and one of their customers will hop on a plane and do just that. This company is seriously unethical in their business practices.

    Best of luck on your upcoming move. I hope this review has convinced you to go with another company. Or, at the very least, has made you aware of what to expect if you use this one.

  4. Other reviews MUST be fake

    Okay so I hired these guys a month and a half ago at NO point did they say they were a moving brokerage firm. In fact Nick who spoke quite extensively basically spoke as though they were a typical large moving company with their own network of movers. I was told I needed to pay a around a 40% down payment though an echeck service that honestly looked super ghetto. The red flags were there but everything he said sounded great. They said they take final payment same way basically and the final amount is owed based on the actual square footage used the quote was just an estimate. So come a day before my move some woman calls me who didn't really have the same professionalism but was nice enough. Then after she revised my packing list which I thought purely for the movers (Again he said they would know the amount after measuring the actual square footage needed) making sure they had enough space for me. She told me I needed to add $360 to my deposit, then pay 50% of the remainder on pick-up and 50% on delivery in cash or money order. I argued extensively because none of this matched anything he said. I also told her I was really bothered knowing this was a broker not an actual moving company as so many people warned me about bate and switch and I was like oh I saw tons of amazing reviews they seemed like a big network of moving trucks. Out of being confused and feeling trapped I agreed to pay the rest but not only that. My small studio move from SF to Seattle went from an estimate of $2600 to no joke $3700. I removed my bed and some large furniture and added some boxes. I thought for sure my quote would go down a few hundred. (The first quote they gave me was $2100). She confirmed my move on Saturday. Guess what it's now Friday evening and I haven't even been scheduled. In fact movers called me yesterday confused stating my move was Friday which I moved over 3 weeks ago to this weekend. I told Nick well over the required time that I would like to move Sat or Sun. The movers said they don't work Saturday so they can't do that. Guess what they still have yet to call me. I had to call my bank to see if I can report this as fraud (CAUSE IT FREAKING IS) and they said when you pay by the method of electronic check you can't reverse it and that's why they only use that method. So I've not lost my deposit of $1,000. Thank god I'm an over-planner and I already was in talks with a back up mover because I knew something was up. I'm going to request my deposit but assume it's never going to be seen again. DO NOT USE THIS COMPANY ALL THE REVIEWS MUST BE FAKE. Check BBB and all other sites and you will see non stop 1 star reviews. I wish I looked deeper.

  5. SCAM BROKER

    I'm approx. 2900.00 out and waiting for my belongings, 2 weeks now. Cant register my car, get DL, no clothes, no furniture, all medical for MS, gone, even the ashes of a loved one, everything I need to survive is SOMEWHERE in this Country?…Please be careful of Venture Van Lines …apparently they're not only in conjunction with scams like American Storage but also S & M Relo. After I began to smell something wrong, I looked up the reviews and was astonished to find BBB (better business bureau) had over 200 complaints for this same topic and more, such as charging extra for storage after you waited, almost as though your personal property has been held hostage and you paid for them to rob you! God Bless any and all the victims of this tragedy in our lives, they've hurt many innocent people

  6. Excellent

    They were very expert and conscious with my stuff. I was exceptionally intrigued with how rapidly they had the option to dismantle my furnishings and afterward set up it back in the new condo. They likewise consoled me that the delicate things I was moving were protected inside the truck and showed me precisely where they set them/that they were secure. Extremely kind and supportive even on a stormy day.

  7. Nice crew!

    They arrived on time, finished loading, and put forth a lot of effort despite the heat. Excellent customer service is hard to come by in today's world, but this crew delivered.

  8. Excellent Work!

    Now that the dust has cleared after the move, I wanted to take the time to thank you all in person for the incredible job you did in assisting me with my relocation. I really appreciate you going out of your way to assist me in finding so many boxes and figuring out the logistics of the day.

  9. Fabulous experience

    It was a fabulous experience from the beginning to the end. The staff was easy to communicate with and was always available for questions, they even sent someone over before my move to give me a price quote. On the day of the move, we had a team of 4 guys who were super fast and professional. Highly recommended!

  10. Professional movers!

    Great job guys, I really appreciate your help, and you 100% dedication to what you do! Thank you very much! I will definitely recommend this company.

  11. Great service!

    They were a group of guys who were really nice and entertaining. When you're concerned about relocating your house's belongings, it can assist. They were kind, knowledgeable, and efficient! We haven't moved in over 30 years, and their skills of the trade amazed us. They were efficient and worked hard to keep our relocation on schedule! Thank you very much, gentlemen."

  12. I would highly recommend them!

    This company was extremely fast, detail-oriented, took great care of my belongings during the moving, and never left a scratch or hair out of place. Not only they are super professional and attentive but also very kind and friendly.

  13. ABSOLUTE GARBAGE COMPANY.

    FRAUD. TERRIBLE COMPANY DO NOT USE THEM!!! Entire business model is based on SCAMMING people. They will tell you whatever they need to for you to book but when it comes down to it they only care about the initial payment (They are a broker). After providing a list of items/dimensions they calculated what it would cost (including all fees) and when the movers arrived (3 days late), he had no idea what he was picking up and tried to tack on so many additional fees the price almost doubled on the spot. After many phone calls (and no one answering) I cancelled the move and Venture Van Lines refuses to provide me a refund. I was warned by others not to use them and I should have listened. THEIR "CUSTOMER SERVICE" IS A JOKE! This was the worst moving experience I've ever had. I highly doubt this company will survive much longer but do yourself a favor and book literally anywhere else.

  14. Superb movers

    Superb movers, extremely cautious, quick and expert. They took great consideration of sensitive things, similar to television, and wrapped different things carefully. They additionally offered more significant moving protection than the wide range of various movers I reached, who for the most part just offered the insignificant mass protection. Can't suggest them all the more profoundly.

  15. Highly recommended!

    I used them several times in the past and I opted to have a packing service included. They put their competition to shame with how well they care for your belongings. They are the best movers. I am so going to use them again in future too. They made everything beyond easy for us.

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