On this page you will find reviews on the company Witty Movers and Delivery from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Witty Movers and Delivery – 1 (calculated based on 4 reviews).
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DIshonest and Unprofessional - Contract Means Nothing
Took several iterations to get their move inventory to agree with the information we were providing them. They finally said that "total cubic feet was all that mattered." When we finally decided to schedule and make a down payment, suddenly the cost went from $4.00 per cubic foot to $4.50 per cubic foot. The move was from Virginia to New Mexico. Their estimate for the move was $14,500. On moving day, the boss showed up and walked through our house and said the price just went up another $10,000 after a 10-minute inspection of our house. He said we had "a lot of small boxes." Those were mostly books, packed for weight and handling. They started loading the truck on a Wednesday and told us we had to be there for delivery on Friday, even though the contract we signed had said we would be there in 7 days. We could not possibly drive 2,000 miles in 48 hours. They were using multiple drivers and driving around the clock. Then magically, the Penske rental trucks that they were using and were listed as carrying "up to 1700 cubic feet" could suddenly carry 2,000 cubic feet. In the end, the estimated move cost went from $14,500 to $25,400 and only cash or Postal Money Orders were acceptable. They would not accept a cashiers check. The doubling of cost was bad enough, but many of our heavier furniture items were damaged. Two upright pianos ended up with stuck keys because of being transported on end. A recliner would not recline because the side was crushed against the retracted foot rest. Two wooden desks were damaged and drawers broken. The damage to some of the wooden furniture would indicate that no blankets were used in transportation, or that they just drug the furniture on its side across the truck floor. Fortunately, all the boxes that we carefully packed protected the contents. DO NOT USE THESE PEOPLE. WHAT A NIGHTMARE.
Unsatisfied
Strongly recommend DO NOT USE, Moved from PA to Fl. Arrived day after as scheduled. They added fees without asking to do this. Stated it would be delivered in 5-7 days. Our goods sat in Washington DC and arrived in Florida. 20 days from pickup. Arriving drivers were contractors and said Witty pays lower than going rate. I called many times to track and they would not answer phone.
HORRIBLE
I hate to even give it 1 star. First they give you a binding estimate based on your belongings which they underestimate drastically. We gave them an exact count of boxes and furniture and they quoted us around 4-5k. On moving day it actually cost us 9k. Then they said delivery date was exact. Turns out delivery date is a loose term and they actually meant whenever they feel like it after that date. They also asked for tips and said a 20$ bill was not enough after charging us 9k to load our stuff. This company is a joke.
Unprofessional, Unreliable, Negligent, Dishonest
THIS COMPANY HAS HAD MY BELONGINGS FOR ALMOST 2 MONTHS AND IS HOLDING THEM HOSTAGE!!! They REFUSE to give me a delivery date and REFUSE to let me pick up my goods using another moving company. They supposedly have my things in a public storage unit in the OPPOSITE direction of where I am! Ever FARTHER away than where I started off! This company is CRIMINAL- please do not use them.
I have done over 30 moves in my lifetime, both cross country and international, and this is by far the WORST "moving company" I have ever used!! Completely unprofessional, money hungry, highly disorganized. ZERO communication or transparency with the customer. They will give you a reasonable quote and then double it upon moving day. That's the only guarantee.
THEY DID NOT SHOW UP ON THE SCHEDULED MOVING DAY! Unbelievable! This was a sign of worse things to come!
I have been lied to, put on hold, hung up on, given the runaround, and told "I don't know" a hundred times. I have wasted hours calling and they do not return phone calls! My stuff has simply disappeared!
They do not have the business sense, logistics, or financial wherewithal to be conducting long distance moves or even high volume moves. They should NOT be in business at all! Beware of these guys. They are dishonest and DO NOT care about your precious things, or the havoc it is wreaking on your life to be living with NOTHING for months.