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Company average rating Your Top Movers – 3 (calculated based on 2 reviews).
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Terrible.
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10/22/2019
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Please do your research when going with movers, unlike me, I went for the "cheapest" quote, and I paid the ultimate price, First of all the movers were 30 minutes late, not a problem, considering I was still charged for the 30 minutes they were there, The movers themselves, were nice guys, but unfortunate, you can't just grab your friends, rent a UHAUL, and consider yourself professionals.
The owner Edwin, just comes off as a jerk, When it was to make a appointment and pay a deposits he would answer right away and always had time, But when it was to refund my depots, or raise a issue. "he was too busy and had to do it tomorrow ". He didn't even tell his workers it was for a third floor, Which when they found out didn't make them happy. I was told that it would only need 2 people but once the job starts they all of a sudden need 3. Of course I had to pay the extra.
I was quoted for a 450-650 range, but my bill was 931. They refused to give me a credit for my deposit of 50$ (called 4 different days and texted and each time he was too busy), They damaged my dinning room table because they didn't "want to" unscrew the table and re screw it. There is a HUGE scratch mark going down the whole table, They broke one of my nightstands. The glass is broken. One of my leather sofa's got ripped, so I had to go out and buy new ones. Of course I have all pictures but Edwin doesn't want to here it. So now I'm going through my credit card and bringing all my documentation. Thank god my sister is a lawyer and I got great advice, and documented everything. Of course these guys aren't insured.
Great Service.
These guys are great and they work really hard.. The price was good and they worked there behind off with no breaks highly recommended.. Will use again in the future and will recommend to anyone.