On this page you will find reviews on the company A-Plus Moving & Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating A-Plus Moving & Storage LLC – 4.7 (calculated based on 110 reviews).
You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!
Copyright @ 2022. All Rights Reserved by HireBestMovers
Moving Services Buyer BEWARE! DO NOT HIRE.
For disclosure, I never post reviews, good or bad but this one has me still so upset at the dishonesty of this firm that I feel obliged to warn potential buyers of moving services.
I hired A+Moving Company beginning of November for a long distance move from Savannah, GA to Eugene Oregon in late December. I talked to Clark Donahue whom at first seemed knowledgeable but later proved to be very unknowledgeable or just wanted to make a fast buck. His first estimate for a 1 bedroom move was $3500 which seemed reasonable and in line with the other quotes that I got. TWO days before the move, with my feet at the fire of course, he sent me another estimate that was now OVER DOUBLED what the first estimate originally was ($7,693.98). I expected an increase, maybe 10% or so but certainly not 120%!!! That amazing increase what due to additional items that was put in the inventory such as 2 small rugs, 2 garbage cans, 1 small plastic dresser from Walmart, 1 broom and a few other insignificant items. He, in addition, double counted a large item (Matrass) that was already included. Moreover, he sold us on booking a "buffer" in space that would be on discounted price (instead of needing it at the time of the move for full price) and reassured us several times that we would not pay for it if we did not use it! The DAY OF THE MOVE, another company showed up, S&M Relo LLC to execute the move. At that time, I understood that Clark Donahue or A+ Moving Company was acting as a broker and had re-sold the contract to them. I had to sign another contract that superseded any other contract that was signed with A+ with that new company before they would load the truck. The truck was way too big for the content to be loaded and when we inquired about not paying for the unused space, we were informed that it was not to be. A+ contracted for a set space and that is what we had to pay for. "It just does not work that that in the industry" we were told and when we asked if we had been lied to, he said "absolutely, you were talking to a broker and he was not honest with you"". There was just nothing we could do but sign the contract. Additionally, the terms of the contract with this new company did not match the terms of the contract with A+ and contained several additional charges that were never talked about with A+. When I contacted Clark Donahue to ask why I had to sign another contract with another company which was never talked about and to complain about the charges (prior to signing the other contract), he became belligerent and said that I would lose my deposit if I canceled and that he never lied to me about not paying for the space. He said that "we wanted to make sure that all would be right and we wanted the additional space" which was true but the deal was that we would not pay for it if we were not using it which we did not! He also said that he would have customer service reach out which of course never happened! Clarke Donahue lied in fact and by omission. He took advantage of the timing of a long distance move to wildly increase his fees while putting us in a no choice position. I would never, ever do business with a company that is so pervert and take advantage of its customers like A+ again.
If you choose to ignore this post, at least ask to speak to someone else then Clark Donahue. Maybe you will have an agent more sincere and honest but it might also just be the way that company operates. Just beware!
I recommend these movers to all.
These movers also provided the lowest price quote of a few I received. They showed that you can get great value and great service. The movers arrived on time. They packed everything with us. They even helped us in moving other things. I recommend these movers to all.
I was surprised by their excellent moving services at affordable rates
My only concern when I decided to move. My only concern when I decided to move was finding someone to help me move so much stuff. Fortunately, I came across a moving company online. I was surprised by their excellent moving services at affordable rates.
It was a wonderful moving experience.
It was a wonderful moving experience. Those who want a great moving experience should consider this moving company. I am so impressed with the professionalism of these people. Everything they did was amazing.
Thank you guys!!!
A-Plus Moving & Storage crew were on time very efficient, fast, and very helpful packed everything with care great crew good personalities. Made a good choice using A-Plus Moving & Storage to move. Thank you guys, would definitely use again.
I would gladly hire them again!
A-Plus Moving & Storage crew were excellent on our moving day. They knew we were paying hourly so they moved quickly and carefully both loading and unloading. If anything came up that was going to equal extra time they asked first! They were all very friendly and explained everything with great detail. I would gladly hire them again!
This was a wholly satisfying moving experience.
This was a wholly satisfying moving experience. A-Plus Moving & Storage crew members were on time, efficient, and polite. They were careful with my things and with the new place I was moving into. They kept checking in to see if they were on track. One thing I especially liked was how reassuring they were, saying things like, "We'll take care of you ma'am." They exuded confidence in themselves and pride in A-Plus Moving & Storage.
Would definitely use again!
A-Plus Moving & Storage team did a wonderful job! They were quick and careful and polite, very professional and easy to work with! Would definitely use again!
They were pretty great.
They were pretty great. We had a couple items that had minor scratches and damage but nothing worth making a claim for. The movers themselves were very courteous and professional.
Booking was really easy and efficient.
Booking was really easy and efficient. I was able to book a move on a short notice. A-Plus Moving & Storage LLC movers were really great once they delivered all our items. They made sure to take care of all the items and unpack with efficiency.
I was pleasantly surprised
Without question the best moving experience I have ever had. A-Plus Moving & Storage crews were prompt, courteous and very efficient. I was pleasantly surprised at how quickly the move progressed from start to finish. I would not hesitate to recommend this company without reservations.
I was so delighted with A-Plus Moving & Storage.
I was so delighted with A-Plus Moving & Storage. They were professional, excellent packers and had great attitudes! Sergei and Andrew were amazing!!!!! Very sweet and patient as my location was difficult to navigate! I would highly recommend.
Would use them again in a heartbeat.
A-Plus Moving & Storage crew were great. Arrived on time, courteous, professional, and trustworthy. They did a great job wrapping all of the furniture and were very respectful of our belongings. We moved this Sunday and the price was very reasonable. Would use them again in a heartbeat.
A-Plus Moving & Storage were phenomenal!
A-Plus Moving & Storage were phenomenal! So efficient and does great work. They made moving so easy!! HIGHLY RECOMMEND! Super nice and hardworking!
I had such a great experience with the company!!
I had such a great experience with the company!! They communicated well, were on time, and got the job done! They also had the best rates! I called over 10 companies!