On this page you will find reviews on the company Complete Vanlines LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Complete Vanlines LLC – 4.6 (calculated based on 230 reviews).
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Smooth Move
The team was very professional and punctual. Polite, helpful, and job completed quickly and efficiently with no fuss. I will never use any other company again.
Good Work
These guys are amazing. We need some professional movers to move our office. We started searching on Yelp and found them. They received a very high rating; we felt pretty confident that they would do a good job. We booked our ride from them. These guys came on time and started working. They packed all our stuff with some extra and moved us in 4 hours only without any damage. I highly recommend it to them.
Highly Recommended
Turned up on time, moved everything quickly and safely. What more can anyone ask for? If you want to move easily and smoothly, hire them!
Well Done!
They had a bunch of little tools & tricks to handle the various things I needed to move. They were efficient and helpful all day. They finished the job significantly faster than I expected while still being careful with the items. I literally don’t need to do anything. I highly prefer them!
Smooth Move!!
The experience was without problems. The individual driver did a great job. I would definitely use this company again, and the price was reasonable.
Amazing Mover
The guys who made a move were super professional, courteous, personable, and ridiculously efficient. We had ZERO damage to any of our belongings. They did not scratch on a wall in the place we moved from or to. I would recommend this company to anyone!
Great Experience!
I am thankful to Complete Vanlines for the awesome moving services. On a moving day, 2 movers knocked on the door right and sharp in time. Gave brief about what is going to happen during next several hours. Everything was packed professionally, and everything moved as is to my new place. The movers unloaded everything and even helped with some stuff to arrange. I couldn't get enough of them. Will refer them to everyone!
Will not accept responsibility
They are a broker and don't accept responsibility for their subcontractors. They don't call back. It's been over a month and I still don't have our belongings. We're sleeping on the floor. They do not provide any tracking as they advertise. They have never called us back with the information we request. Please do not use for your own sake. Horrible customer service (once you sign the contract).
One of the worst moving companies and experience ever!!!!
One of the reasons I chose this company to move my moms furniture is because of their supposed to be good ratings, which in no way can be true. I hired CV to pick up on 4/6/21 between the hours of 8-2pm, because my mom was moving out of a senior citizens building and they had certain time to shut down the elevator for movers use. The movers did arrive until 4pm, but the building manager was willing to stay late. The next surprise was I had already gotten a price for $1.550. and and that changed to $2,200 after I had already given them a $500. deposit , now I will admit my box count did change from 15 to about 22 so what is that? 7 boxes and a couple of folding chairs and a ironing board, so how much weight or space would that be? And to let you know the guy I originally talked to [NAME EDIT] who will no longer answer the phone when I call and then I started talking to another guy name Scott who was the one that changed my contract and after that I couldn’t reach him anymore. Now comes the the big [EDIT]!!! So the movers estimated that my moms furniture was going to take up more room than what it was fits estimated for, it went from 300 cubic square feet to 800 l, when [NAME EDIT] first told me that they don’t charge by the weight and my moms furniture will be the only furniture on the truck and CV brokered the job out to another company, Stop and Move. Now I have to give them another $1,695. deposit, and still have to pay another $951. upon delivery and the $51. Is for som BS movers fee, also I’m wondering why are they charging me for 500 cubic square feet when my moms furniture is supposed to be the only furniture on the truck and they’re using a 26 foot Budget Rental Truck. Next, I asked the movers when would they deliver my moms furniture which is approximately 530 miles from Chicago, he said 4-5 days which they picked up on 4/6/21 Tuesday so I asked why so long it’s only a 10 hour drive. He said he didn’t know, so the following Tuesday comes and still no movers, so I called CV and this is when I find out that the company that pick up my moms furniture was Stop and Move a brokered company, so I called them to find out when my moms furniture will be delivered, the lady on the phone said by the end of the week, so that would be 4/17/21. Still no movers, so I called her again and she tells me that the drivers are allowed up to 14 day from pick up to deliver the furniture. So trying to shorten this story, here it is 4/29/21 the just not showing up with my moms furniture, the drive called me at 10:00pm 4/28/21 to let be know that they will be delivering my moms furniture, what happened to the 24 hours notice. I have a few choices words for all these SOB, but it’s not really worth it. I know from now on I will never use another moving company for anything and I will strongly advise other to beware of companies like this, I believe they post all of the good reviews they have on their sites, because from my experience none the shit that’s on there is true. J Trotter
Made my move easy!
Complete Vanlines made my move very easy. Movers were early and super-efficient! Very respectful of my space and belongings. I will use them for all my FL-moving needs!
Highly Recommended
These guys were awesome and did the impossible, moving my HUGE sofa into a very difficult spot. Amazing! I strongly recommend them. A+
Nice Job!!
The task was made easy by the company. The helpful, cooperative staff made everything easy. The pricing system was very easy. Would highly recommend them for an office move.
Based on my experience, I don't recommend it
It is true that they are very kind when you request an estimate. in fact I signed a contract and paid a deposit. When the day came for the carrier to pick up my belongings, the nightmare began. The carrier did not agree with the estimate and did not understand how the cubic fit was calculated. The carrier calculated a higher price for the same list.He told me that the estimate the broker had made me was very low.Also explained to me that this is very common if you deal with a broker. It is better to look for the direct rate with the carriers to avoid deception. at that point you have two options: pay more money or lose your deposit. I hope my experience helps you think twice and avoid going through that
Smooth Move!
I am grateful for their help moving my music studio equipment, some of which are both extremely heavy and delicate at the same time. They did a great job! The guys were efficient, ready to work, and friendly. Everything was handled with extreme care. I will definitely recommend them to friends and family!
Very nice
They are easy to work with, professional, thorough, careful with your items, and always putting their best foot forward. I’ll definitely use them and recommend them again.