On this page you will find reviews on the company Complete Vanlines LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Complete Vanlines LLC – 4.6 (calculated based on 230 reviews).
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Impressed!
Excellent, what a good idea! Great service and easy to use. Polite and friendly movers. Would highly recommend using them and would work with them again.
Long Distance move From Houma Louisiana to Aberdeen South Dakota
There isn't enough space to say how bad this moving company is. But I'll try. 1st they do not own or operate any moving trucks or employee any drivers . they contract everything out. They grossly under estimate the size of your move to get the business making it seem like a sweetheart deal. When your driver pulls up in a "rental truck" he has a whole new set of rules about crating certain things like anything with glass, ie... grandfather clocks, entertainment centers, basically anything with a glass panel. This is another charge and it's not small. So you show him that these things are listed on the move and he's like, I don't know these people, I'm on the phone with MY boss (another company) and I can't move these items if they aren't crated. 300.00 PER CRATED ITEM!!!. I call Complete van lines and finally get a human. and they are no help at all. Ok so long story short. I ended up having friends do a yard sale to sell my washer/dryer, refrigerator and many items that just would not go on this truck so we could empty and clean our house to put on the market and sell. It took 11 days once we got to South Dakota to finally get our furniture, cloths, and basic living essentials. Once it arrived the driver sat in the truck for an hour on his phone. he gets out and tells us his helpers backed out on him. So there we stand with a semi in the drive and no one to unload the truck., After about 2 hours I called a local moving company and we borrowed 2 guys to help unload which thankfully the driver had to pay. Now the really ugly,,,, The grandfather clock (crated) had a side grass panel busted out. One of our dinette chairs had a broken leg. An end table had a broken leg. Our entertainment center had a large piece of molding completely broken off.. Our deep freeze electric panel was broken off exposing all the wires and dents in the door with shoeprints as if someone had ben standing/jumping up and down on it. . Several broken plates , dishes and glasses that we packed in foam and bubble wrap. Boxes came in that were untapped with the wrong size lids on them as if someone went through them. I cannot emphasize enough how horrible the whole experience was. I doubt we will be reimbursed for any damages since we didn't buy the really expensive insurance. My advice... do not hire any moving companies off the internet (as I did) Call Allied Van Lines or Mayflower and save yourself a lot of grief. This is probably going to be taken down quickly so please screen shot it and save it and post it elsewhere. This is a bad company.
Smooth Mover
The first-class from start to finish could not have been better on time and on budget. Clean van and helpful driver. The first time I've used Complete Vanlines and it was very good. Highly recommended!
Amazing Mover
Punctual, accommodating and courteous. Only moved four miles to the next village but well worth the money. Can’t recommend them all enough for an easy move. Thank you, guys.
Nice Job!
Easy booking process. Very good service at a good price. The fellas who did my job were great and took care of my furniture. Highly recommend using them. I will happily use them again if the need arises.
Terrible (Don’t do it )
Horrible company . I should have known to go else where after I received that follow up call from Beth . She was rude and acted as if I wasn’t paying for a service. Please shop around . I was excited to use them as I was offered a reasonable rate of 1500. When the drivers came (3 days late )they asked for 250 more (which wasn’t discussed. I had no issues paying the additional funds as I just wanted my stuff moved . They were kind in the beginning but after they picked your things up things went south from there . I had a hard time connecting to anyone and for a minute thought I was scammed . They eventually got back to me 9 later and advised that my things will be dropped off in 3 days . When my things finally got here the driver didn’t want to enter my complex as he had an 18 wheeler and wanted to rent a $20 Uhual/ Home Depot truck to drop my things off . I paid 250 for that (truck cost him around 30). I had to pay 75 because I lived on the second floor as well. When they pulled up the driver had a gentleman assisting him . They damaged my bed and lost my bed railings.About 3-5 of my boxes and additional items are unaccounted for .The driver stated he was going back to the truck for the additional items and took off and blocked me .The gentleman assisting the driver stated he was a drug user and the driver hired him to assist with my move for $50. To make matters worst I’ve been trying for the last 2 weeks to have someone assist me with my lost items but no one answers the phone. To anyone who is moving cross country please reconsider . What should have been an amazing transition for me turned into a nightmare with this company . Again please shop around .I have been more than patient with them and it just clicked that they don’t care what happens to you or your stuff .
Smooth Move
Very easy to update my items up to the day before pick up. This is the third time I used the service, and I can't recommend them enough—absolutely fantastic guys. Surely the movers to work with.
Very nice
My husband called a bunch of companies, and they had the best price from Complete Vanlines. They wrapped all my furniture in plastic and did an awesome job without expecting a tip, but I still gave them a good tip. They are trained and skilled movers who know their work. I am happy and would love to highly recommend their company to all.
Excellent!
Clear website, easy to use, great customer services on the phone, service is fantastic and can't recommend enough! I would use it again - a totally useful service. 10/10!
Use Them Again
The guys were punctual, got on with it, and did a great job. Very pleased, good value for money! I hope this company grows more and more. I wish you guys all the best for the future! Highly recommended!
Highly Recommended!!
Used Complete Vanlines for my move, good product and highly recommended. Punctual, swift, and efficient. Made a move easy.
Sorry to cancel
Although my sister insisted on caravaning,(she to Texas, me to Louisiana) from Nevada, I was given a very fair estimate for move and their customer service was excellent. Very professional and throughout when filling out my list of lading. Thanks guys and again, so sorry.
Good Work
Very easy to book. Ours was a last-minute booking, but multiple collection slots available. Payment online meant no cash transfer with drivers. Men were very polite and professional. Prompt delivery and excellent communication. I've used Complete Vanlines for two years and every time I've had 5-star services.
Thumbs Up
They turned up on time and removed the furniture quickly and carefully. They were very nice and reliable men. Communication excellent, and all promises are kept. I would recommend you and use this service again.
Amazing Mover
I would definitely recommend it. Helpful and polite. Easy to book. Brilliant price door-to-door service. Great first experience- already rebooked for a small move!