On this page you will find reviews on the company Complete Vanlines LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Complete Vanlines LLC – 4.6 (calculated based on 230 reviews).
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Excellent Job!!
It is SO stressful to move, and it's even more stressful not to be there to oversee the move. I had to put 100% of my trust in Alex and his team in my absence, and they did not let me down. They did all the right things. Recommended.
Impressed!
We've used Complete Vanlines on three occasions for small items (dining room table, stove, couch) and couldn't be happier. They're extremely professional, hardworking, punctual, and affordable. I strongly recommend Complete Vanlines!
Professional!
Moved me three times in 6 years. Always on time, careful with my belongings, and fast as possible! Their rates are reasonable, and they're personable and attentive. If you want to move with professional movers that go out of their way to protect your belongings, look no further than Complete Vanlines .
Good Work!!
They were also super nice, despite our moving stress. They were extremely caring and professional, by far the best moving experience I've had. Highly recommend them! I will not use any other movers for the move.
Nice movers!
Amazing crew. Fast hard working. Good with pets and kids. Polite and kind. Amazing company to work with. Will recommend them highly.
Move services
This company is incompetent and completely unprofessional. DO NOT DO BUSINESS WITH THIS COMPANY. We scheduled a cross country move, paid for the move and the move was not performed as they did not show up on the move date, nor did they offer a rescheduled time. They did not respond to calls, voice mail, and never called back to resolve. The dispatcher eventually gave us the contact information of their subcontractor who told us they could not schedule a move until a week later and since it was schedule driven, we should cancel. We found an alternative mover last minute who was able to accommodate us at our own expense.
Still no refund from Complete Vanlines for the services they did not provide. They take no responsibility for not performing their obligations, perform no services, and still take your money. Rude, incompetent customer service, terrible management, no follow up when they do not meet their obligations. The worst moving company I have ever experienced over 5 cross country and two international moves. Do not waste your time or money with this company. There are good ones out there, but this is not one.
I would give them a zero star rating if it was an option.
Great Services!
The crew who came to pick up my belongings was friendly, efficient, and helpful. They made sure everything was carefully wrapped and labeled. Would surely use these guys again.
Bad customer service, make promises that they do not keep
They quoted me a date and cost and didn't come until 4 days after the date and tried to charge $13,000 more DON'T USE THEM!
Professional!
Professional movers were rapid in loading and unloading. They took 3 hours on the dot for the move - which was faster than I expected! Fantastic experience with Complete Vanlines would highly recommend it.
Impressed!
An excellent moving company that can also provide local labor (if that's all you need). David and Steven run a tight ship and provide outstanding service. I highly recommend them.
Excellent Services!!
Great, easy experience! On-time organized, and managed challenging weather. Everything was packed and organized thoroughly. I would recommend Complete Vanlines to anyone anytime without any hesitation.
Great Experience!!
The crew was professional and wise. They were meticulous, wrapped every piece of furniture I had, and made a move without a single nick or dent. The estimate was accurate. I will use these guys again.
Terrible! They are BROKERS!
Don’t even know where to begin. PLEASE look them up on BBB and FMCSA! We called to have a wood shop/art studio/ tools moved. They contracted a company called Leadership Logistics inc. who DOUBLED the price to over 13,000.. The movers said the brokers gave them NO info about the tools we were moving and that they were told it was just basic house stuff. Like others we were suckered and out of time and had no other choice but to pay them. After pick up the movers ghosted us. Our things are missing- when we called to get info about the moving company we’ve been given the run around. After the first two weeks of being ghosted CVL told us they spoke to the driver of Leadership Logistics and our things are on their way. Two weeks later we were told the same. We’ve been told this for a month! We have no idea where our things are. The LLInc. Movers WILL not answer our calls and the office phone listed is disconnected. Again- tried to explain this to CVL - that we have seen and are in contact with over 8 people this is currently happening to- thinking maybe CVL is not aware- but they said they do business with them all the time and never had a problem. No managers available no supervisors available. And sadly, aside from filing a lawsuit, no recourse. Also if LEADERSHIP LOgISTICS shows at your door-do yourself a favor and just throw your money and items in the trash. You’may never get them back and if you do they’ll be damaged.
No Complaints
Bustos worked hard for us, and they have a pretty good sense of geometry: they had to be able to move some of our big furniture pieces through small doors. They were really so professional, efficient, and wise. I highly recommend them!
WORST COMPANY EVER
They gave us a date for pick up and didn’t show up. We waited TWO days, they gave us estimated dates and still, they didn’t show up. Their excuse was that the truck broke down and they weren’t able to call (Big BS right there), so we rescheduled it for another week, made us wait those 5 extra days before they called us and cancelled. We could’ve booked a moving company if they only told us sooner. This is the WORST company ever created and would not wish it upon my enemies. Giving them one star is mercy, I would definitely give them zero if I can. It is almost impossible to get ahold of their customer service, it says that the customer reps are busy taking other calls which I highly doubt because who would want to hire the WORST moving company EVER? I regret even wasting my time. This pushed my moving plan WAAAY back because of how USELESS, STUPID, and UNPROFESSIONAL this moving company is. They should just shut down their stupid company.