Hire The Best Movers

Five Star Moving Company

Five Star Moving Company reviews from real customers

On this page you will find reviews on the company Five Star Moving Company from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Five Star Moving Company – 4.3 (calculated based on 118 reviews).

You can also leave a request for moving in the form below - this will allow you to get an estimate of the cost of moving in the shortest possible time!

Five Star Moving Company

Request a Quote

Service Areas

Alabama Arizona California Colorado Connecticut Delaware Florida Georgia Idaho Illinois Kentucky Maryland Massachusetts Michigan Missouri Nebraska Nevada New Hampshire New Jersey New York North Carolina Pennsylvania South Carolina Tennessee Texas Virginia Washington Wisconsin Acton, MA Albany, NY Allentown, PA Allston, MA Amherst, NH Amherst, MA Amityville, NY Amsterdam, NY Annapolis, MD Arlington, VT Arlington, MA Asbury Park, NJ Ashland, MA Aston, PA Astoria, NY Athol, MA Auburn, NY Auburn, MA Avon, MA Baldwinsville, NY Ballston Spa, NY Baltimore, MD Bayonne, NJ Beachwood, NJ Bear, DE Belleville, NJ Bellmore, NY Belmont, NH Belmont, MA Bensalem, PA Bergenfield, NJ Berkeley Heights, NJ Bethel, CT Beverly, MA Billerica, MA Bloomfield, NJ Bloomfield, CT Boston, MA Bound Brook, NJ Brentwood, NY Bridgeport, CT Bridgewater, NJ Brighton, MA Bristol, PA Brockton, MA Bronx, NY Brookfield, CT Brookline, MA Brooklyn, NY Buchanan, NY Burlington, NJ Butler, NJ Cambridge, MA Canton, MA Carlstadt, NJ Carteret, NJ Central Falls, RI Chalfont, PA Charlestown, MA Chelmsford, MA Chelsea, MA Cherry Hill, NJ Cheshire, CT Chester Springs, PA Clementon, NJ Cliffside Park, NJ Clifton, NJ Commack, NY Conshohocken, PA Corona, NY Cranford, NJ Cranston, RI Danbury, CT Danvers, MA Dayton, NJ Dedham, MA Denville, NJ Dingmans Ferry, PA Dover, NH Dover, DE Doylestown, PA Dundalk, MD East Berlin, CT East Brunswick, NJ East Elmhurst, NY East Hanover, NJ East Hartford, CT East Haven, CT East Longmeadow, MA East Meadow, NY East Rutherford, NJ East Setauket, NY East Stroudsburg, PA East Walpole, MA Easton, PA Edison, NJ Elizabeth, NJ Elmont, NY Elmsford, NY Elmwood Park, NJ Emerson, NJ Enfield, CT Englewood, NJ Englishtown, NJ Ephrata, PA Everett, MA Fair Lawn, NJ Fairfield, NJ Fall River, MA Far Rockaway, NY Farmingdale, NY Farmingdale, NJ Farmingville, NY Fishkill, NY Floral Park, NY Flushing, NY Folsom, PA Fords, NJ Fort Lee, NJ Fort Washington, PA Foxboro, MA Framingham, MA Franklin, MA Freehold, NJ Fresh Meadows, NY Garfield, NJ Glen Cove, NY Glen Head, NY Glen Rock, NJ Glenside, PA Gloucester City, NJ Grafton, MA Grasonville, MD Greenland, NH Greenwich, CT Guilford, CT Hackensack, NJ Haddonfield, NJ Haledon, NJ Halethorpe, MD Hampton, NH Hanover, MD Hanover, MA Harrison, NY Harrison, NJ Hartford, CT Hatboro, PA Hatfield, PA Hauppauge, NY Haverhill, MA Haverstraw, NY Havertown, PA Hawthorne, NY Hawthorne, NJ Hicksville, NY Ho-Ho-Kus, NJ Hoboken, NJ Hopewell Junction, NY Howell, NJ Hull, MA Hyde Park, MA Irvington, NJ Iselin, NJ Islip, NY Ithaca, NY Jackson, NJ Jamaica, NY Jamaica Plain, MA Jersey City, NJ Johnston, RI Kearny, NJ Kenilworth, NJ Kings Park, NY Kingston, MA Kittery, ME Lakewood, NJ Lancaster, PA Lansdale, PA Larchmont, NY Lawrence, MA Lebanon, PA Lehigh Valley, PA Leominster, MA Levittown, PA Lewes, DE Lexington, MA Lexington Park, MD Lincoln, MA Linden, NJ Little Ferry, NJ Livingston, NJ Lodi, NJ Long Island City, NY Lowell, MA Lyndhurst, NJ Lynnfield, MA Malvern, PA Manchester, NH Manchester, CT Manchester Center, VT Manheim, PA Manville, NJ Maple Shade, NJ Maplewood, NJ Marlboro, NJ Marlborough, MA Marlton, NJ Maspeth, NY Massapequa Park, NY Maynard, MA Medford, MA Meriden, CT Merrick, NY Merrimac, MA Merrimack, NH Methuen, MA Metuchen, NJ Middle River, MD Middle Village, NY Middlesex, NJ Middletown, CT Middletown, DE Midland Park, NJ Milford, CT Milford, MA Millersville, MD Millington, MD Monroeville, NJ Montclair, NJ Montgomeryville, PA Moonachie, NJ Moorestown, NJ Moriches, NY Morristown, NJ Moscow, PA Mount Laurel, NJ Mount Vernon, NY Mystic, CT Nashua, NH Natick, MA New Bedford, MA New Britain, CT New Castle, DE New Haven, CT New Hope, PA New Hyde Park, NY New London, CT New Paltz, NY New Windsor, NY New York, NY New York, NJ Newark, NJ Newark, DE Newburgh, NY Newton, MA Newton Highlands, MA Newtonville, MA Newtown, CT North Arlington, NJ North Attleboro, MA North Bergen, NJ North Brunswick, NJ North East, MD North Hampton, NH North Haven, CT Northborough, MA Northvale, NJ Norwalk, CT Ocean City, NJ Oceanside, NY Old Bethpage, NY Old Saybrook, CT Orwigsburg, PA Oxford, PA Oxford, CT Ozone Park, NY Palisades Park, NJ Palmyra, NJ Paramus, NJ Parsippany, NJ Passaic, NJ Paterson, NJ Patterson, NY Peabody, MA Pearl River, NY Peekskill, NY Pennington, NJ Pennsauken, NJ Perth Amboy, NJ Philadelphia, PA Piscataway, NJ Pittston, PA Pittstown, NJ Plainfield, NJ Plainview, NY Pottstown, PA Princeton, NJ Providence, RI Queens Village, NY Quincy, MA Rahway, NJ Randolph, MA Raynham, MA Reading, PA Red Bank, NJ Rego Park, NY Revere, MA Ridgefield, NJ Ridley Park, PA Rio Grande, NJ Riverside, RI Rochelle Park, NJ Rockaway, NJ Rockland, MA Roseland, NJ Roselle, NJ Rotterdam Junction, NY Rowley, MA Rutherford, NJ Rutland, VT Saddle Brook, NJ Sag Harbor, NY Sandy Hook, CT Schenectady, NY Scotch Plains, NJ Scranton, PA Seaford, DE Secaucus, NJ Seekonk, MA Severn, MD Shaftsbury, VT Shandaken, NY Shelton, CT Shirley, NY Shrewsbury, MA Shrewsbury, NJ Somerset, NJ Somersworth, NH Somerville, MA South Deerfield, MA South Easton, MA South Richmond Hill, NY South Windsor, CT Southbridge, MA Southington, CT Spencer, MA Spring City, PA Spring Valley, NY Springfield, MA Stamford, CT Staten Island, NY Stevens, PA Stoneham, MA Stoughton, MA Stratford, CT Stroudsburg, PA Suncook, NH Syracuse, NY Tarrytown, NY Telford, PA Temple, PA Tenafly, NJ Teterboro, NJ Tewksbury, MA Tilton, NH Tobyhanna, PA Toms River, NJ Totowa, NJ Trenton, NJ Union, NJ Union City, NJ Upper Darby, PA Vauxhall, NJ Wakefield, MA Wallington, NJ Waltham, MA Warminster, PA Warren, MA Warwick, RI Waterbury, CT Watertown, MA Wayland, MA Wayne, PA Wayne, NJ Wellesley Hills, MA West Berlin, NJ West Chester, PA West Haven, CT West Haverstraw, NY West New York, NJ West Orange, NJ West Springfield, MA West Wareham, MA West Warwick, RI Westborough, MA Westernville, NY Westport, CT White Plains, NY Whitestone, NY Williamstown, NJ Willingboro, NJ Willow Grove, PA Wilmington, DE Wilmington, MA Windsor, CT Winnisquam, NH Woburn, MA Woodbridge, NJ Woodbury, NJ Woodmere, NY Woodside, NY Woonsocket, RI Worcester, MA Wrightstown, NJ Wyckoff, NJ Yonkers, NY York, PA
  • Company: Five Star Moving Company
  • Location: 600 Mamaroneck Ave Suite 400, Harrison NY, 10528
  • Website: fivestarmovingco.com
  • Email: info@fivestarmovingco.com
  • Phones: (855) 417-1811

118 Reviews: Add Review

  1. Great company, very professional.

    This company has been the best moving company I’ve ever had! The amount of stress taken away was awesome. Great people as well.

  2. Very disappointed

    I was looking for a reliable moving company to move my items from Texas to California. Little did I realize that Five Star is a broker and actually used a company called Revolution Moving Systems, Inc. who had poor communication and damaged or never delivered (stole) some of my items. When putting in the claim, for items worth $500, they wanted me to take $33. Next time I will be using a national chain of movers. The price I was originally quoted from Five Stars ended up not being what they said at all and was just as expensive as what the national chains quoted me. I extremely disappointed that no one seemed to care that my items were not delivered or stolen, except one female receptionist answering phones at Revolution Moving Systems who actually apologized. If I could give a negative review, I would. Will never ever use them to move my things again, and would tell others not to use them either.....misrepresentation for sure.

  3. MOVE FROM NC TO PA

    If I could give a negative on this company I would. Let me start from the beginning. I reached out to Five Star to schedule a move, out of state. I talked with Austin Devereaux. He took down my information and gave an estimate of $1,721.88 to move a 2 bedroom 2 bathroom apartment. Now, I know that is an estimate and can be shifted. I told them two available dates, October 19th and October 20th. October 20 would be primary date, but October 19th as a backup. To lock in my move, I made a payment of $450.00. Everything seemed fine. I am well aware Five Star is the BROKER and not the actual company who will move me. They conveyed that I will get a call about a week ahead of time to see if any changes were made with my items or inventory.

    On a Friday night, October 16th, I receive a phone call from Legacy Moving, wanting to inquire about my move. I did not know who they were at first. However, it made sense after a few minutes of talking. I asked could we speak on Saturday, considering it was Friday night. That Saturday, October 17th, I spoke with a gentleman with Five Star Moving by the name of Thomas. Thomas asked if there were any changes to my move. I stated that a washer and dryer would be excluded from the inventory. My estimate then went from $1,721.88 to $1,224.80. Great save, right? Now, he did tell me that when the movers come, I will be giving them 70% for pickup and once we arrive to the destination, 30%. I could pay either with Cash or Postal Money Order. I have no paperwork from Legacy, just Five Star Moving Company who has given me an estimate.

    On Monday, October 19th, I receive a phone call from a guy by the name of Edwin at 9:00 in the morning. He tells me that he and another gentleman will be at my place within two hours to help me move! Where was the preparation? I said Tuesday was the primary date! What notification did I receive to plan accordingly? Thankfully, Edwin was very nice. I told him that my goal was to move on TUESDAY to PA and unpack there, making ONE straight shot. Edwin follows up to tell me the insights of what were NEVER discussed with me from NEITHER FIVE STAR MOVING COMPANY OR LEGACY MOVING! If you want a ONE DAY move, from Point A to Point B, you'll be paying per the mile to have your stuff delivered the SAME DAY! This is so your items are consolidated with others. They feel as though on a long haul, it's suitable to pack everyone's items together to make the trip worth it. If you do not want your items in a storage for weeks, you'll be paying about 70 cents per mile to have your stuff delivered DIRECTLY. Nonetheless, I told Edwin that I am prepared to move Tuesday, October 20th. I also asked Edwin could I receive paperwork from Legacy, before the move. I was unable to view any paperwork except the paperwork that was received from Five Star Moving Company. Not sure why Austin Devereaux felt as though they would just tell the movers to come Monday without first speaking with me and going according to the plan of the primary date.

    Tuesday, October 20th. It's moving day. The movers were 3 hours late. Not too big of a deal, though I wish they were prompt. Edwin and another gentleman arrive to go over paperwork with me from Legacy that I have never seen. When showing Edwin and his partner my space, they were unaware they would be moving a 2 bedroom 2 bathroom apartment. We looked at the paperwork. Five Star Moving Company quoted me for 421 cubic feet. This is why my price was stated at what it was. The items I had DOUBLED the cubic feet you guys quoted me for! Literally, I told them I was moving a TWO BED TWO BATH, yet, they had me quoted at 421 cubic feet. So, you could go ahead and DOUBLE my estimate!

    Five Star Moving Company, I cannot tell you how disappointed I am and was that day. Literally, COVID is going on and you guys have the audacity to care more about sealing a deal to ensure your pockets are full, rather than giving ACCURATE quotes and taking the time to ENSURE quality customer service.

    Austin Devereaux, made a mistake, buddy? Literally. You saw it was a two bedroom I was moving, yet, failed to adjust it to fit the PROPER total. This hurt me, financially.

    Thomas, we spoke that Saturday. We literally went over the inventory. Any person viewing it could read I was moving a TWO Bedroom and not a ONE bedroom. Why not be straight forward with me? You saw the inventory. You both knew that was more than 421 cf.

    In conclusion, due to NOT knowing about the consolidation rule BEFORE the day of my move, I had to pay over $700 just to have my stuff delivered the same day. Thanks, Legacy Moving.

    With being wrongly quoted by Five Star Moving Company, my quote doubled within that day. Thanks, Five Star Moving Company.

    For those reading, yes, my moving quote DOUBLED!

    I will never use, nor recommend, Five Star Moving Company. or Legacy Moving.

    Total moving quote 4,050

    Sincerely,

    One unhappy customer.

  4. My move / TX to NC

    Overall great company, I forget the sales reps name but everyone from top to bottom was pretty efficient. Was moving a 3 bedroom home so already for me from the beginning was stressful. Everything was scheduled and ready to go a month in advance so that really gave me some relief. The guys showed up did there thing and we were off to NC in about 3 hours. Met the truck there and was a little bumpy getting the boxier items up the stairs but they came up with this specific plan to rotate a bunch of ways and I was amazed! everything was neatly wrapped and even set up where I wanted it so I thought that was cool. Definitely using these guys again another big move coming up in 2 years.Thanks!!

  5. Highly Recommend

    I was worried about moving during the pandemic, luckily Five Star helped tremendously. Everyone there was helpful and the movers respected all my belongings. No damage was done, and the movers made sure I was satisfied with their work. If I ever move again I will be using Five Star for sure.

  6. Ratings

    Best moving company! I am very impressed on how efficient this one is, throughout my past experiences and moving companies they weren’t great. This one really gave me confidence. Thank you for everything Five Star

  7. Excellent company

    I couldn’t have asked for a better company to help me with my moving. They handled my belongings like it was their own. I highly recommend them to anyone in need of moving.

  8. Moved from New Hampshire to SC

    These guys are stellar! Made the process very easy and were very helpful! As a single father moving myself wouldn't be reasonable but these guys took the extra step to make sure my move was done with care!

  9. So Easy To Move With These Guys!

    Five Star Moving Company made relocating such a breeze. If my job makes me relocate again, I know who I'll be using again!

  10. Best moving around

    Very professional workers . Work fast and effective. They engaged and make sure they are doing thing the way you want them done. 100% for the customers. I would go through these guy repeatedly.

  11. Moving

    Great service everything arrived safe and the movers were excellent in moving and loading my furniture to my new home 10/10 service would highly recommend.

  12. Absolutely horrible.

    I spent 30 minutes on the phone with them going over everything I had to move from NC to MI. They told me how much room I would need to move, the cost, and everything should be good to go.

    When the mover got there......We were charged an additional 2x more than the first quote. So instead of $600 we paid $1800!

    I called them and they said there is nothing they can do. I was so angry. They didn't care and at that point I was hostage.

    I would never go back here.

  13. Great service.

    Very friendly people and great service! Not to mention the price is great aswell! I would recommend to anyone!

  14. Friendly Staff.

    Everyone was extremely nice and it made it made the whole moving process less stressful! I will definitely be recommending them to any friends or family that need movers!

  15. Amazing work!

    Great fast and efficient company. I would recommend to anyone in need of moving! Very friendly people aswell!

Add Review

Your email address will not be published. Required fields are marked *

Review Rating *:

Popular Routes

Albany, NY to Jersey City, NJ Albany, NY to Los Angeles, CA Albany, NY to Newark, NJ Atlanta, GA to Austin, TX Atlanta, GA to Houston, TX Austin, TX to Los Angeles, CA Baltimore, MD to Atlanta, GA Baltimore, MD to Boston, MA Boston, MA to Chicago, IL Boston, MA to Los Angeles, CA Boston, MA to Miami, FL Boston, MA to New York, NY Boston, MA to Phoenix, AZ Boston, MA to Raleigh, NC Boston, MA to San Francisco, CA Boston, MA to Tampa, FL Boston, MA to Washington, DC Charlotte, NC to New York, NY Chicago, IL to Phoenix, AZ Dallas, TX to Los Angeles, CA Dallas, TX to Phoenix, AZ Dallas, TX to San Francisco, CA Detroit, MI to Atlanta, GA Houston, TX to Los Angeles, CA Houston, TX to San Francisco, CA Jacksonville, FL to Atlanta, GA Jacksonville, FL to Orlando, FL Jacksonville, FL to Tampa, FL Jersey City, NJ to Albany, NY Jersey City, NJ to New York, NY Jersey City, NJ to Newark, NJ Los Angeles, CA to Austin, TX Los Angeles, CA to Dallas, TX Los Angeles, CA to Denver, CO Los Angeles, CA to Fort Lauderdale, FL Los Angeles, CA to Houston, TX Los Angeles, CA to San Diego, CA Los Angeles, CA to San Francisco, CA Miami, FL to Atlanta, GA Miami, FL to Fort Lauderdale, FL Miami, FL to New York, NY Miami, FL to Orlando, FL Miami, FL to Tampa, FL Nashville, TN to Tampa, FL New York, NY to Atlanta, GA New York, NY to Austin, TX New York, NY to Boston, MA New York, NY to Charlotte, NC New York, NY to Chicago, IL New York, NY to Cleveland, OH New York, NY to Dallas, TX New York, NY to Denver, CO New York, NY to Honolulu, HI New York, NY to Houston, TX New York, NY to Kansas City, MO New York, NY to London, New York, NY to Los Angeles, CA New York, NY to Melbourne, VIC New York, NY to Miami, FL New York, NY to Minneapolis, MN New York, NY to Paris, New York, NY to Philadelphia, PA New York, NY to Portland, OR New York, NY to Quebec, QC New York, NY to Raleigh, NC New York, NY to Salt Lake City, UT New York, NY to San Francisco, CA New York, NY to Seattle, WA New York, NY to Sydney, NSW New York, NY to Toronto, ON New York, NY to Washington, DC New York, NY to Zurich, Newark, NJ to Miami, FL Orlando, FL to Atlanta, GA Orlando, FL to Miami, FL Orlando, FL to New York, NY Philadelphia, PA to Atlanta, GA Philadelphia, PA to Boston, MA Philadelphia, PA to Chicago, IL Philadelphia, PA to Dallas, TX Philadelphia, PA to Denver, CO Philadelphia, PA to Houston, TX Philadelphia, PA to Los Angeles, CA Philadelphia, PA to New York, NY Philadelphia, PA to Pittsburgh, PA Philadelphia, PA to San Francisco, CA Philadelphia, PA to Seattle, WA Philadelphia, PA to Washington, DC Sacramento, CA to Denver, CO San Diego, CA to Austin, TX San Diego, CA to Dallas, TX San Diego, CA to Denver, CO San Diego, CA to Los Angeles, CA San Diego, CA to San Antonio, TX San Francisco, CA to Austin, TX San Francisco, CA to Dallas, TX San Francisco, CA to Denver, CO San Francisco, CA to Los Angeles, CA San Francisco, CA to Sacramento, CA San Jose, CA to Austin, TX San Jose, CA to Dallas, TX San Jose, CA to Denver, CO San Jose, CA to Los Angeles, CA San Jose, CA to Sacramento, CA San Jose, CA to San Diego, CA Tampa, FL to Miami, FL Tampa, FL to Orlando, FL
Error