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Great Nation Moving

Great Nation Moving reviews from real customers

On this page you will find reviews on the company Great Nation Moving from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.

Company average rating Great Nation Moving – 4.7 (calculated based on 136 reviews).

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  • Company: Great Nation Moving
  • Location: 15914 Indianola Dr, Rockville MD, 20855
  • Website: www.greatnationmoving.com
  • Email: info@greatnationmoving.com
  • Phones: (240) 855-0055||(800) 403-7552

136 Reviews: Add Review

  1. Best move I ever had.

     I recommend them full hardheartedly. Best experience with a moving company I ever had. They provided me with excellent service.They arrived within their window of time and immediately began wrapping my furniture. Then they even repacked by stuff, just to make sure nothing was damaged. I was impressed. They handled all my  belongings with care. The move was only an hour away, so when we arrived at my new home, they immediately started unloading. One of my mattresses could not be carried up the stairs so the guys had to lift it through the second story window, which was unexpected. Everything was handled with extreme care. All my boxes and furniture were placed in the correct room, so I was ready to start unpacking. No damage was done to a single item. I never knew moving can be so pleasant, but  after experiencing a move done by Great Nation Van Lines, I know it is possible. .

  2. Best Moving experience Ever! Thank you!

    Great Nation Van Lines was recommended to me by a colleague of mine.   To be honest, at first I was a bit skeptical to allow someone else handling my furniture, and especially my custom-build desks and cabinets, but it was entirely too much for me and my wife to handle on our own. My friend and associate, Jacob, had mentioned to me about these guys a few months ago, so I decided to give them a chance.  I called them, and in less than four hours I had a representative at my home to give me an estimate. He carefully went over my items and explained the whole moving process, even gave me a discount on a few items, such as my pool table and my paintings. After that meeting, I knew there was no need for me to search any further for moving professionals.  My move was scheduled on a Friday, to accommodate my personal schedule, and by the end of the weekend I had all my items in place at my new home. I even had time to crack a cold one at the end of the day on Sunday.   My overall experience with Great Nation Van Lines was amazing! All my household items were carefully wrapped in blankets, boxes and bubble wrap, and they were in the same condition as they picked them up from my old house. According to my wife, all of her belongings were the same way, so happy wife, happy life! With such professionalism and coordination, I expected my estimate to go sky high, but instead it did not move a single dime.  They even added a few small items from my garage to the move for free.   For those of you, who take the time to read these reviews, I would like to say that my wife and I recommend this Moving Company at 110%. They are very professional, and they respect and value their client’s belongings. For me that is most important value in a service. I am very pleased with the choice I made, because I had no headaches during my move, did not hurt my back, and even had a few hundred bucks left over from my budget, which I gladly gave to the hard working employees of Great Nation Van Lines to compliment their hard work.     .

  3. Great and fast service.

    I've used Great Nation Van Lines for my moving to my new NYC apartment. I was frustrated before with moving comapnies but these guys were amazingly quick and responsible. There was nothing broken or damaged at the end and I had a lot of fragile stuff. They came on time and got the job done in a few hours! Great service and will definitely use them again in the future.

  4. Follow Up on Prior review.

    To clarify the tardiness, they picked up the stuff on the right day but they did not arrive until close to 10 am - too late for a full house move.   The appear to not be honoring the delivery date we agreed upon.  The only positive experience so far was the regular workers were nice guys and worked hard.  The sales agent was nice as well.   The rest - nothing positive to say.

  5. Worst Consumer Experience of my Life.

    DO NOT USE THIS COMPANY!  EVEN IF IT IS YOUR ONLY OPTION! RENT A UHAUL AND MOVE YOURSELF IF YOU HAVE TO!   I am a physician moving from DC to Michigan for work and I thought a moving company would help me settle in quickly since I needed to start at the hospital just two days after arriving in town.  But using this company turned out to be the worst consumer decision I have ever made.   Moving is always stressful but Great Nation Van Lines has a knack for making the process SO MUCH worse.     Things started off well, the agent I worked with quoted a fair price and the packing movers showed up on time and did a great job.     HOWEVER, once the company had all my things and I was at their mercy, the horrific service and trickery began.     1.  PRICES CHANGE UNEXPECTEDLY:  The agent came back with a new price that did not reflect the calculations on the invoice.  They claimed that the agent had made a typo and that I would need to pay double the original agreed upon price.  Thank god I saved every document they gave me so after many emails and phone calls they agreed to the original pricing.   2.  THE OWNER IS RUDE AND UNTRUSTWORTHY:  Every time I spoke with the owner, David, he yelled and wouldn't let me get a word in edgewise, he would cut me off mid-sentence.  It is difficult to accurately describe what a rude and self absorbed human being this man is but I don't recommend finding out for yourself.  He has no concept of empathy for the customer and is only interested in discussing his own hardships with his business.     After solving the price mixup, I got final confirmation of the date and time frame of the drop off and took time off from the hospital (not an easy thing to do with late notice as a doctor).  Then less than 12 hours before their scheduled arrival time I got a call from the driver saying that they would arrive a day later.  They did not have an agent call to give me a proper explanation for the change, they had the driver tell me in an offhand comment.     I was baffled after hearing this from the driver so I called the owner who said things were very busy for him in his business and that he had to take care of someone else first.  I explained that it is very difficult for me to take time off from my work because I work in the medical field.  He then proceeded to lecture me and tell me that I should be more understanding of his situation, that "as a doctor I need to learn to handle emergencies and difficulties".  I was livid at this point and said I needed to get off the phone.  Later on I received text message apologies.       3.  THEY DO NOT HONOR AGREEMENTS:  After the issue with the charges and the last minute time change the owner said he would offer me a $250 discount and that the movers would arrive the next day between 8am and 10am.  I agreed and went to take out the exact amount of remaining money and managed to find a friend to be at the house during drop off.     The movers arrived an hour late outside the window and upon arrival the driver told my friend that the payment was not enough and that if I didn't come up with the additional $100 they would drive away with my things.  I had to leave the hospital in the middle of working with a patient to deal with the issue after the owner called yelling and threatening me.     The movers left their garbage, did not finish setting up the furniture and did not unpack.  I was told by the agent that I was getting a full service move with packing, shipment and unpacking.  At this point I am exhausted from the poor treatment from the owner and the company that I'd rather unpack, set up furniture and throw garbage myself.   I deeply regret having used Great Nation Van Lines.  Don't make the same mistake I did, do yourself a favor and use another company or move yourself.      .

  6. Everything went well.

    The customer service were very professional. Pick up was on time, and delivery arrived earlier than expected. If I need to ship a vehicle again I will definitely use this service again.
    I would use this carrier again. They were on time with both the pick up and drop off.
    Was very satisfied with the helpful insight about shipping and the honesty of the company. Thanks again.

  7. Never again.

    Where do I even begin? They were more than a full day late for pick-up. Delivery was supposed to be on Sunday or Monday but came Wednesday. They nearly doubled the amount after they had my stuff not because it weighed more (which is understandable) but because they had told me things like bubble wrap, packing tape, etc were "included" and they aren't. In addition, they put $30 or so worth of wrapping around EVERYTHING that could be construed as furniture, including an office chair that was ripped up and only worth about $15. They also took my floor lamp and put it in a box that I had to pay for. They had told me my 45 records & other breakable items would be carefully protected. They literally threw the 45s all in a box with tools. I found an broken item in the very first box I opened. One of their workers complained that they treat their employees poorly. They had told me they accepted credit card, but only after they had my belongings did they tell me I had to pay more than $2000 of it in cash. In addition, at delivery they offered me a $250 discount for my troubles, but said I would only receive the money if I signed a contract that I would not post any negative reviews online about their work. This is highly unethical. Basically, they wanted to pay me $250 to get me to shut up so that other people in the situation I was in--trying to find an ethical company to do a professional job--wouldn't get the full picture. Out of all of it, wanting me to sign something saying that I would post a positive review when I had a negative experience--asking me to lie for money--well, that just put this whole experience over the top.

  8. Fantastic!

    We moved locally from a 3000sq ft house into a comparable size one.  We needed to store our items for 3 days between pickup and move in.  Great Nation gave us an accurate quote, communication with the company was great, and the movers were terrific.  They were courtious, careful, and effecient.  None of our items were damaged and neither were our walls.  We couldn't be more pleased and would use them again.  We are so glad we found them. Highly recommend.

  9. Fixed a bad move.

    The Rockville company manager ANSWERED THE PHONE ON A SUNDAY, and then, SENT A CREW SAME DAY, 3 hours later.  They rescued us from an impossible situation and completed the move in the time we needed. The company the day before did one room in 3 hours, and this crew completed the house in 3 hours.  I would recommend to anyone!
    Especially nice was the number of times the manager (David) checked in on us to see how it was going, and how it went.  He didn't have to do that but great customer service,.

  10. Great nation van lines is really great!

    I had a full-service move from DC to Chicago great nation Van lines was amazing! All of my stuff arrived on time and without any damage. Not only were they able to guarantee a tight delivery window they were able to pick up and set up all of my stuff and match a lower price. Great job! I highly recommend them to anyone who is moving!

  11. Great Move!

    Highly satisfied with the quality and professionalism through out the moving process. From the management down to the crew, everyone was a class act. The estimated time to complete the job was as close as it could get. The furniture that required disassebmly were taken apart and reassembled at the destination in a great shape. Absolutely use them again and recommend rendering their service. .

  12. Great experience.

    I moved many times during last 10 years , so I can say I have some experience with movers. :) I used Victory Van Lines (Great Nation Van Lines) Rockville MD, (David S. Y. team) twice and I was very happy with them.
    Athough this time we moved just 3 blocks down the street, as any move, it is stressfull. I do not have expensive furniture but I care about what I have and I was pleased with how they handle it.
    The confirmed the job a day before and called me on the moving day to ask me if they can come 30 minutes early.(of course !) They are fast, nice and prices are competitive.
    Also it did not cost a penny over the estimating price (it was actually less!).  Should I move again, I will definitely contact them and, of course, I recommend them to my friends! .

  13. Definitely A Shining star in a jaded industry.

    I had a bad experience before with another moving company. I was definitely not expecting much when it came to damage free or even getting everything from point a to point b. But I was shocked they took care of my equipment like it was there own which is important to me. This is how I make my living. I will definitely be calling them back in the future. You guys rock and thank you for showing me one bad experience shouldn't poison my mind for the industry.

  14. Persistant..Good work.

    I move a lot because I am a historian and I use movers all the time. I just happen to run across Great Nation website by accident when browsing for movers. The last mover I had wasn't terrible but I was looking to save a few bucks (who isnt?). In any case, they staff was knowledgeable and the quoted me a price that was a little under what everyone else was quoting plus they could fit me in a little sooner than what everyone else could. So I went with them. Long story short, I was charged under the quoted price and my stuff was delivered on time.

  15. Great price! Excellent service!

    When my husband and I were told we had to move for work the last thing I wanted to do was worry about who to entrust our items with, a friend recommended, “Great Nation,” the price was affordable the guys were courteous and our move was seamless I would definitely recommend them to friends and family!

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