On this page you will find reviews on the company Moving & Storage Squad LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Moving & Storage Squad LLC – 3.8 (calculated based on 120 reviews).
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Will recommend them!
They were fast and very helpful. I appreciated that they were willing to load our car with some smaller breakable items that I didn't want in the truck. Clearly these guys are pros at what they do. I hope this company sticks around because I wouldn't hesitate to use them again!
Pretty much a scan..
I don't think this company is fraudulent.. but I don't think they are very honest. They told me they were themselves a full service move company and provided a DOT and MC number. But upon further investigation both the DOT and the MC number were not registered to be a moving a company but a property one? According the the DOT code the company must be registered to move household goods, they are not. I did not get all of the information until my move day, even though I was told I would be called a few days before. At this time I learned they hired another company to come move me (something common, for a broker company, not a full service moving company). I called to say they violated the contract (contract stated no broker deals..) and that I wanted my deposit back. They put me on hold for 45 minutes and cancelled my contract. They then stated they will not be paying back my deposit because it was my choice.
Bottom line, it seemed to good to be true and it was. I didn't do my research and I got bit. If this review stops one person from going with this company then I did my part.
Also, pretty sure 98% of these reviews are fake.
Extremely pleased with the move.
They charged hourly but ended up as the least expensive option of all, because the guys were fast, efficient and moved quickly. Thank you to Mark and his two guys! Everything was moved out and in my new apartment in only 2 hour and a half. Couldn’t be happier with the company and movers!
DO NOT HIRE
First - they didn't show up the date they promised. Second - we called all day long and we told over and over again they were coming, and they never informed us they weren't coming - third, the next day a dispatch supervisor "guaranteed" the movers would be there that day. We called before the pick up window and they confirmed again they would be there - big surprise, they didn't show up. Oh and when we tried to call to find out where our movers were after they didn't show up, the dispatcher literally hung up on us twice then stopped answering our calls. Reporting them for fraud, canceling payment, and hiring different movers - please, take our word and do not hire them
Great Work!
Really great experience with these guys - efficient, professional, on time, and respectful of my possessions. They had a very positive attitude throughout the day. Nothing was lost, broken or scratched. I have already recommended them to my friends and would use them again!
Scam
Please don't give these people your money. They collect your money nobody show up no calls. You can't get them on phone anymore. They took my money did not pick up my furniture.
The address they give don't exist.
THIS IS A SCAM COMPANY DONT NOT WASTE YOUR MONEY.
Can’t recommend them enough!
They were awesome and were extremely speedy. They never once said no, and got everything done in no time. Nothing was lost. They had a very positive attitude throughout the day. Will surely use them again!
Moving worst company i have ever had to work with.
My wife and I hired a moving company to come on the 30th but they canceled do due to what they said was weather. We had to be out of our apartment by the 31st. So on the 31st was our second date we spent until 4pm that day having this company tell us 6 different ways yes they were coming no they were not. Eventually they did come however it was at 8pm at night and it was because we had already packed most of our stuff. I am a disabled veteran with a heart condition we hired this company so that I wouldn't have to move our stuff because i cannot even physical work right now i ended up helping them move everything ontop of that we had to pack every individual item they provided 0 packing materials yet they want to charge us for packing. It is now a week later june 8th we have spent everyday (buisness days) trying to figure out when we are going to get our stuff because it was suppose to arrive which was agreed on june 2nd-3rd. They to this day havent even provided us with an estimated date of delivery and demanded more payment to even drive their get our stuff out of their warehouse that they have done nothing to it yet. They also wanted more money if we wanted it delivered earlier now. This company is holding our stuff hostage. My wife was suppose to start work yesturday the 7th but we couldnt because we packed everything with them we both only have 3 sets of cloths and well oviously no furniture or anything. I am desperate at this point we have tried talking to a supervisor at the company they put us on a 72 hour hold so we could talk to one that was last tuesday to this day we still cannot talk to any form of management. Their is 1 soul their who has a concious and he doesnt even no how to contact a manager and hes even trying to leave the company because in his short time here he has hearrd of this problem concurringly. I will pay a small fee or whatever it takes to get this company finally investigated for the shady crap they pull with their customers. Their customers mean nothing its all about the buck and they lie on the line which is why we are also trying to find a lawyer to take the case in order to hopefully be able to protect us from this company at this point. Please hear our story and give me a call back at any time you have no idea how much this would mean to me. -thanks for your time Austin. I am at the point that i have already sent this to several news stations and now i am contacting a lawyer.
Surely recommended!
Quick responses, fast move, fair quote, and professional. Mike and his team moved all of our stuff from one walk-up to another. They showed up on time and got straight to work. No time was wasted. Price was also fair. No hassles. Smooth and seamless move.
Highly recommended!
I called this company to move a studio apartment. They were professional, quick, and careful with my furniture. Their prices were also reasonable. I would book them again. They were a little late on the day of the move, but that was fine by us because we had some last minute packing to finish.
The worst movers I have ever used !!!!
They so far have missed time lines, my family of seven have gotten To the other state and are liveing in a empty house with nothing. When called they did nothing to make it right. They didn't pick up our stuff till the day it was suppose to be delived. There customer service is extremely unhelpful, lie say that stuff us on the way and the truck drive will be calling me. When a hour goes by no phone call. Call again and find out my stuff isn't even on a truck. This operation is shady and has questionable integrity at best. This entity is a joke.
Highly recommend them!
These movers were absolutely a dream come true! I could never ask for a better moving experience.They did an amazing job, moved everything within just 5 hours. And everything with smile and pleasure.
They even helped me on fitting everything
The company prices are reasonable, and they do a good job communicating their rates so that there are no surprises. The owner and Erin (office manager), were all very good movers. They did a good job of packing our furniture and stuff carefully with padding and wrap, and nothing was damaged in the move.
Cancellation and refund
They are a complete Scam. I agree with The prior review from Jennifer Phi. Before I signed the agreement I confirmed TWICE with cecil if i was able to pay w/ credit card the remaining balance he said yes. That was the only Reason I signed. The movers called the day prior to tell me they only take cash. I called back to cxl and get a refund. They are refusing to give me a refund because I didnt call 72 hrs prior. When the moving company called me a day prior to give me a date when they will come. Complete nightmare
No hidden fees!
It was a great move with Movers. I recommend them to all. They are the people who work with great passion and make sure to give you the best possible. They also quoted us a fixed price which did not change. I am impressed with them.