On this page you will find reviews on the company Orange Van Lines, LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Orange Van Lines, LLC – 2.6 (calculated based on 33 reviews).
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Very Good Service.
When I spoke to Jeff at Orange van lines I was pleased to find out they offered to deliver my goods in two days at my new home in Phoenix, AZ. the truck come out with 3 movers and and they move my 5 bedroom house in 4 hours, two days after the same movers arrived to AZ and deliver my items, no items was damage and orange did a very good job over all. im highly recommend them.
Move from California to TX.
Truly a nightmare of a moving experience. I moved from California to Dallas. The company promised to deliver my stuff within 12 days. It has been 20 days now and my stuff has not been delivered. I have heard excuses from the truck broke down to the driver can't be reached. I have called everyday and everyday I have been promised that someone will call me and no one ever calls back. I finally received a call from the driver who I told this has been the worst experience and his response was, "well then go to hell, I am not going to deliver your stuff" and hung up the phone on me. I only wish I would have seen the reviews prior to making my order. I am in the process of filing a police report because they have taken my money and have my stuff and refuse to deliver it. I never write reviews, I am only doing this to prevent anyone to go through what I have gone through the past 3 weeks.
They worked great.
First off, I would like to thank Ben for being patient and consistent with me. Being a single father of two is really takes a all of my free time, I worked around my schedule to make sure my move was ready to go. on the pickup day the driver Eddy notified me that he is running about an hour late, which is understandable as it had been driving in LA traffic. Eddy was great and the movers were careful but fast and the boys loved them and try to help them packing, the delivery was a day after and all items arrived without any damage, it was a really great move.
Superb Job.
I used orange van lines for a move I just made and had a great experience so I wanted to share.
i worked with Sara on my quote over the phone and via email she was very pleasent to deal with and she helped make everything easy to understand. the teo guys that came were great.
Ben and Jeremy did a superb job were lightning quick.
I got my delivery within 7 days.
Quality moving experience all around.
Excellent Service.
Our move went well, we got a call from a young lady from orange van lines who gave us a great price, it was slightly below our budget and we booked the move. the service we received from Guy, Antony and Elvis was great. they was very ethic and were very careful with our walls as we ask them. we just got our things here in Atlanta and we r very happy with how everything went.
Moving.
My quote on the original contract was 3300.00 and when they arrived to load it, the cost jumped up 1300.00. A lot of my stuff was loaded in a rental trailer that I had to rent. They told me they would pick up my stuff in a 53' trailer but arrived in an Enterprise Rental truck all of 23'. They further told me they would deliver the furniture on Sunday March 29, 2015, but never showed up. I received a call from a Nick in Dallas and he said they would deliver Monday March 30, 2015 between 10 and 12 and further stated I had to have postal money orders for the balance. The contract stated 10% booking which I paid, 60% check on pick up, which I paid and 30% CASH on delivery. But Nick said no I had to have postal money orders not Bank cashier checks and it would cost me an 150.00. When they arrived an hour late at the drop off, they wanted their monies and for me to sign for my goods and would not let me look in the truck until they had their monies. I had to call the police because they would not let me see my stuff and were trying to leave with the monies and my stuff. After the police arrived everything was ok but a lot of my stuff was damaged and now I am trying to file a claim, but you can never get anyone to answer the phone. I WILL NEVER USE THIS MOVING COMPANY - ORANGE VAN LINES AND ALLWAYS MOVERS AGAIN. This was the worst 4 days of my move. I wished I had read all the reviews prior to this booking.
Great Movers.
I moved from OKC to LA and didn't fell like doing it my self so I hired orange van lines to get the job done.
My sales lady Sara was friendly and stratightforward, we got the price within 10 min and everything was setup, the movers Ben, Jr, Jim worked quickly and didn't take breaks, I got my delivery 5 days later and everything I had expected was delivered to me, and therefore I have on complaints.
Pleased service.
My wife and I just completed a move to Seattle. We were very pleased with the services provided by Orange Van Lines. We are writing this specifically because of our own initial trepidation toward hiring the company based on reviews that were a factor, but they also had good references and other positive reviews. It makes the whole process more difficult and confusing. Initially our in-home estimator Matthew presented the company to us built a proposal based on the items we were moving, a binding quote. This was very detail specific as we had a ton of outdoor stuff and a separate pick up from storage, in short he was very professional, part of the reason we hired Orange. The move day came, Miguel and his crew were tremendous, dressed in Orange as advertised and experts at wrapping our stuff, this was obvious. There was a $475.00 increase in the cost of the move resulting from exercise equipment and some garden tools that we added on after the quote, so we were ok with that. The next phase was a bit worrisome because of all the negative reviews about almost every company on the market including Orange. We received delivery 18 days after our load date…7 days after our requested date. This was within the agreed timeline, even though we wanted it closer to our “1st available delivery date” as it states in the fine print. Everything arrived safe and sound as they said so we would be happy to recommend this company to any prospective client.
Pleasant experience.
We got such a cheap quote from Orange Van Lines which was way below our budget!
we decided to go with Orange Van Lines for our move to TX last summer. We had a good experience with them from the beginning to the end. Sarah was helpfull on the phone the movers came on time, the quote didn't change and we received amazing service throughout the whole thing. Im highly recommended Orange van lines.
I would use them again.
I used Orange van lines to move my family and me over to WA. We had a large amount of things to be moved and we sure our price would be high. We got on the phone with one of their representatives and gave them my list of our things and were pleasantly surprised when the price was within our budget! We got a great service after that and the movers who came to move our things worked very professionally and put the things onto the truck with care which we appreciated very much. After receiving our things in WA, we are very happy that we went with Orange van lines and would use them again if needed.
Stay away.
Horrible company. The do a bait and switch on the original quote and agreed upon terms. After receiving multiple quotes we awarded the moving business to OVL, they were not the cheapest but they agreed to match the storage price that other companies had quoted. We told them we were not sure if we were going to Tampa or Las Cruces as I was waiting to finalize job offers. We notated this on all contracts but they did the quote based on Tampa but told me that it could be changed no problem. The packers were great other then the hidden charges like tap $4 roll clothing boxes $41 etc. They loaded up and took our furniture to Houston and part or the agreement was they would store it for 180 per month. We decided on our job offer and the move was to Las Cruces. After we arrived there we called the movers to let them know our plans and also to setup payment for storage. This is when the lovely Katia told me that because we went over on our cube that the 180 in storage would not be honored and it would be closer to 500 and since I changed my mind and moved to New Mexico that would be more charges yet. I was upset and every time I asked this motor mouth a question she just talked over me. Finally I had enough and asked for Daniel who was the original person I spoke to and made the agreements with. Katia kept transferring me, putting me on hold and playing games but would not let me talk to Daniel. After a week of trying to get hold of Daniel I find out that he was out of the office. Daniel and I spoke and he backpedaled on everything we agreed on. After feeling like I was getting milked for cash I told Daniel to just bring our furniture and we would store it locally. We got the call from the truck driver that he was going to deliver our items. My wife met him at the storage shed and the truck driver hit the storage shed building with his truck. After that was done he was to start unloading. Oh wait his worker did not show up, so he was trying to call local moving companies to help unloaded. He tied my wife up for 2 hours before even starting to unload then finally help came. He then said he would need to charge us another 150 because he had to walk in the storage area and could not pull up right next to it. They began unloading and our furniture was trashed. Our bed foot board was broken on a new bedroom set, dresser tore up, scratch and the side broke. Dishes broken, pictures and frames broken. After not stacking our items right in the shed, the truck driver sends the help home and tries to finish by himself. Since he did not stack things right we had to get another storage shed. I call the Orange Van Lines and the lovely Katia I get to speak with again. This B**ch would not shut her pie hole and allow me to talk. I called multiple times to speak with a manager and they just transferred me around and or put me on hold. These people should not be in the moving business and Katia needs to be fired.
My experience with Orange.
Before this move, I had never used a moving or relocation company for any of the past moves I have done. I used one of those container companies or PODS and it was not at all I was hoping for. It was too much labor and everything shifted inside, so at that moment was when I swore I would use a professional moving next time. So that brings me to my experience with Orange Van Lines. They contacted me after I requested some quotes and had the best bang for my buck as far as the services they provided and delivery time line. Setting up the move was pretty simple and I was assured my price wouldn’t change. The day of the move the crew showed up and looked at everything I was moving and asked if I had anymore items than originally listed. I actually added a few things I thought might be an issue, but at the end of everything the move was 25 dollars more than originally quoted and that's because I asked for extra packing on a few items. The move and the crew was great and on top of it all they got me my stuff from Ventura,CA to Miami,FL in just 6 days. I was extremely pleased with Orange Van Lines.
Great experience.
My girlfriend and I were moving into our first place together and we were taking stuff from my place and hers into the new apartment. Orange Van Lines was willing to not charge for multiple pick-ups even though it was over 25 miles apart. They gave us a really great deal and it felt like the right company to use. The guys were all great and got all of our stuff into the new apartment without anything being broken. Overall, we had a great experience and chose the right company to help get us situated in our new place together. We both would highly recommend Orange Van Lines.
Great Job.
I recently moved from Los Angeles to Phoenix and had about 8 companies calling me non-stop to try and get my business. After a few weeks of back and forth with a few companies I went with Orange Van Lines. I had an opportunity to build a nice relationship with Matthew the salesman over the phone. He had given me enough information and I felt the most comfortable and confident going with his company. As he promised the gentleman showed up in Orange attire and wrapped and loaded all my household items into their truck in only a few short hours. I had discussed with Matthew while setting the move up that I would need my items to be in storage for at least two weeks which he said would not be an issue. In the end it turned out to be a little over four weeks in storage, which was free and was not additionally charged to me later. I called and let him know I would be ready to have my stuff delivered and I had it in two days set up to my liking. Orange Van Lines provided me with a great price and quality work throughout the entirety of my move.
Worse move ever.
We were quoted $1,690. We gave them $2,057. Now stuff is being held hostage for another $2,440.07. They are demanding cash or postal money order. Anyone know a lawyer that would like to have at them. Oh if you use company check dates of all paperwork they give you. Never talked to them until February. Yet all dates on their paper work says early January. Police told us not to give the cash or money orders. They said extremely shady and something was really wrong with this.
Jason 760 500 4825.