On this page you will find reviews on the company Prime Moving & Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Prime Moving & Storage LLC – 3.1 (calculated based on 20 reviews).
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A rating
Good service up front no games. I took my chance in hiring a smaller carrier I promised I would write a review if I was satisfied. Things to look out for damages, if you’re going to pack yourself get insurance chances are you’re not as good as a mover in terms of packing your goods. Secondly inventory make sure your inventory is accurate if not get ready to pay more, lastly delivery dates discuss this with the company make sure you’re all on same page.
Prime Moving and Storage - Crooks!
Beware Prime Moving and Storage company - this 100% fraudulent establishment! They are crooks and will take advantage of you anyway they can. They use switch and bait tactic. This can be as overblown estimate, or packing half-empty or even empty boxes, and they will charge you for them (yes, as crazy as it sounds, we found couple of empty boxes “nicely packed”).
If you are willing to take a risk and hire Prime Moving and Storage, you must keep very tight account on all your belongings, especially, if you hire this company to pack your stuff, and if you have big move with a lot of boxes. If you do not keep tight tab on your things, they may lose a box or two. We found that we are missing an item that did not make the trip.
I had to arrange elderly couple, in their 80’s, moving from out of state and was not there to monitor packing and loading, so I hired a moving company for full service. On day of packing and moving, Prime Moving and Storage showed up and told us that the original moving company sub-contracted this job to them. We were under great time pressure, and it was too late to deal with this, so we had to go along with Prime Moving and Storage. What a huge mistake!
First thing they did, as soon as they packed and loaded half the stuff (based on old folks’ observation, as I was not there), they stated that we have more stuff vs estimated by a prime contract, thus the total for the move is higher. Old folks agreed to pay more, much more!
Furthermore, Prime Moving and Storage use unqualified labor! As result, furniture was poorly packed and came broken and had to be DISCARDED! Some fragile things in boxes are broken. Their use unqualified helpers, as in our case I confirmed when they arrived to unload, they used students that want to make quick cash! Their “helpers” dragged heavy boxes, damaging floors. When or if you do not watch, they dropped boxes or stack-up heavy boxes on the top of boxes marked “Fragile”. They also damaged few things on common property and we have to deal with association now, addressing the damage. Prime Moving and Storage and their help simply do not care!
Lastly, instead of arriving on time, they came 6 hours later and only were able to finish unloading by about mid-night. Considering this is condo association and the move must be complete by 5:00PM, this is a big ussie now. Unfortunately, we had no control over schedule, as when I requested to re-schedule to next business day, I was told the move will be delayed by a month! Try to live without your belongings for a month!
The original contact included unpacking and re-assembly of furniture. All these was flatly denied on the spot!
I want to repeat: Prime Moving and Storage are crooks! Be careful if, regardless of warning, you choose to hire them.
Great service
Prime moving and storage operated my move from start to finish Co owner Corey was very responsive during the booking process and after. Kept me updated on ETA and helped me with any issues or concerns I had . He helped me a lot moving would have been a lot more stressful without him.
Last minute. Great Price. Professional
Moved from NJ to CO. Entire experience was great and efficient. Picked up and dropped off within window given. They kept in good communication with us and everyone was professional & quickly set everything up smoothly. Nothing missing or broken and very timely. We chose Prime Moving & Storage because of the professionalism they gave from the beginning and would definitely recommend them to friends and anyone reading this, Kyle B.
Damaged property doorframe scratched floors dings in walls
Absolute Amateurs Dragged furniture across wood flooring rather than have Two people carry it forced furniture though tight space Even though alternative passage was available. Just ripped bed frame off rails leaving bent screws on floor Didn’t even attempt to use a screwdriver. I have not had my furniture delivered to my New address yet and they have asked for another $2000 in Cash. I feel involved in a shakedown. I am concerned as to the condition of my furniture when it arrives and is offloaded