On this page you will find reviews on the company Route 66 Moving And Storage LLC from real customers. We have filtered custom reviews so that you can really evaluate whether it is worth contacting this company or it is better to contact other movers.
Company average rating Route 66 Moving And Storage LLC – 4.4 (calculated based on 270 reviews).
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Good Job!!
The movers were great and fast. They wrapped/boxed up our TV, mirrors, and tables and taped up all the drawers. Nothing broke! Fantastic!! They take credit card too which was great! We ended up tipping each person for the great work and service we got. I hope I never have to move again, but when I do, I'll be calling them.
Great Mover!!
They were well equipped, and I admired their outlook. They are the real deal. Very flexible and accommodating. Amazing guys. Hiring them again after 3 months!
Best Mover!!
On the whole, you can count on these movers. As far as I have seen these guys moving things in my apartment and at my store house, I can tell you that these are properly trained professionals for this profession unlike most of the other moving companies where you find amateurs doing such jobs. You can depend on these guys for timely and cost effective moving service. At least I do!
The Good, The Bad, and The Ugly.
The Good:
1. Anton in sales is super professional, polite and helpful. He was the best part of the experience.
2. They are flexible on changing move days. We had to change ours due to construction issues a couple times and they were very accommodating.
3. The 3 movers, especially the foreman mover was also very polite and professional in his manner. Everybody was nice and that made the process much easier to handle while things were going bad.
The Bad:
1. It was explained to me by the foreman that they were trying out a new guy who was his cousin. It was his cousin's first day ever moving. He had zero experience. He wasn't aware, as if no one had explained to him how to handle people's furniture to make sure it wasn't damaged. He was also very overweight. He couldn't walk up a flight of stairs without having to rest, he moved slow the entire day. His fatigue made him lazy, which made him careless, which caused him to damage our furniture, aside from his lack of experience and understanding of how to care for people's furniture. Does management vet employees before they start? Is there any training program?
2. The 28 foot truck was too small and my wife and I had to move the last bit over two days and 8 pick up truck loads.
3. There were not enough people there to help box up our belongings and they seemed stressed when they realized we wanted some help in boxing.
The Ugly:
1. We have a lot of antique mid century furniture, not replaceable. I specifically asked one mover to put cardboard on the mirror and wrap the whole mirror in a blanket. I later see the mirror leaning against the truck, unwrapped, and sitting on fresh asphalt with rocks digging into the wood. I asked the mover why he didn't wrap it and he said, he had to use the restroom before he wrapped it and another mover grabbed it and took it without him knowing. This is just poor communication and systems between the movers. Scratched and dented a $500 mirror.
2. We have a bed that is tufted leather. I came to the truck to see the overweight worker using the side board to rest himself on with the leather just grinding into the asphalt without any covering on it. Scratched and discolored
3. 3 piece living room set, the love seat fabric is torn.
4. Daughters bedroom set, has these wooden storage cubes..none of them got wrapped in moving blankets..Extremely scratched up.
In summary, this didn't feel like professional movers. It felt amateur and under prepared. I told the foreman I didn't want to pay for all the hours for the mover who couldn't move all that well, so I paid I think half price for that one person.
The business got back to me and offered $0.60/pound of damaged goods.
Mirror Value $500, weight 25lb = $15.00 insurance coverage.
Couch Value $1600, weight 350lb = $210 insurance coverage.
As you can see this coverage is pennies for what your property is worth. Don't make the same mistake and go with a professional company that vets their employees and does training before their first day on the job.
Very Nice!!
Wow let's talk about great on time movers and most of all there customer service. This company is awesome. They handled all my furniture with care. Very professional. No damage to walls or floors I was amazed I will definitely recommend this company to all my friend and family who need the job done right!
Great Mover!!
They did a fantastic job with packing and moving my furniture out of the house. It was quite a task because I live on a steep hill and the living areas were on the second story of my house. Plus they had to deal with stairs. I could have not been able to do it without them. I'm extremely happy and grateful. Can’t recommend them enough!
Nice Job!!
They packed, wrapped and moved everything into a truck within an hour. They took 2 hours to move everything into the new space. The movers were courteous and friendly. They worked very efficiently. I am so happy with my move and I will hire them again definitely.
Good Job!!
Michael from Route 66 Moving is super-efficient, considerate & helpful throughout the entire move. The movers wrapped & took care of my belongings with care & paid full attention as if they were their own. I am so happy with my move. I will highly recommend these guys to everyone in a heart-beat!
Great Mover!!
They arrived on time with prior notice before arrival. Everything was professionally packed and organized into the truck and off it went. Everything arrived in pristine condition. I am happy with my move and will hire them again in the future!
Nice !
The two guys who moved us were really friendly and more importantly competent - my wife described them as "moving machines"! In the end we had no broken items, one small scratch on a piece of furniture, and two very happy customers. Highly recommended them to all.
Amazing Job!!
I really appreciated all the pre work that went into scheduling my move. I also appreciate the level of respect and professionalism everybody involved had. It would have been easy to just move forward with the first company I spoke to but I wanted this job done right my stuff means a lot to me. I’m grateful to have found this company and I will remember that for the future if need be they really saved my summer.
Good Job!!
Mason and George from the Route 66 Moving team worked hard and made sure that all our things were well-protected for the move. Would highly recommend them to anyone looking for very reasonably priced, reliable and professional movers.
Very Nice!!
Since we were still packing when the movers arrived they calmly worked around us while we frantically packed the rest of our belongings. We were given extra boxes and unlimited packing tape for free. I really appreciated the professionalism throughout such a stressful process.
Thumbs up!
Route 66 Moving beat out every company that we talk to. We got the best price from them plus the best service and that’s everything we wanted in a moving company. We wanted to ensure that we would get picked up on our dates and delivered within two weeks and they did exactly that. Will 100% recommend these guys!
Worst Moving Company Thieves & Thugs- Beware.
BEWARE OF THE GREAT REVIEWS, OBVIOUSLY NOT TRUE.
Contracted with route66 for $3900.00. Paid the first third and awaited the move. The day of the move is when the Thugs arrived and the contracted amount was upcharged $2100.00 more. No one at the business avail to contact. Must move out as we just closed and the buyers are moving in. Loadout after upcharge now goes ok but the delivery now becomes the nightmare. Customer service is just avail to placate the noisy customer with no information when called. You a literally at their mercy and believe me- they are not merciful. Not delivered on time. The guy in a Ryder truck shows up at 7:30PM and now you must argue not to pay them upfront for delivery and not to have to sign a blank delivery form. We are missing most of our most fragile and expensive things. Boxes upon boxes of our things that we must now try to replace. My wife carefully packed our fragile belongings to insure their safety and now they are probably sitting in some thieves house. So much was damaged upon close inspection. Our mistake has been made but yours hopefully can be averted. Our belongings are gone but yours don't have to be if you listen to our terrible tale. They are robbers who should be behind bars.