Trans United

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1. Smooth move.

   I had a great experience with Trans United.The moving service was awesome it had a great bargain and the cost was around $5000 for the long distance. Eric did a exceptional job with setting up themove. I will definitely use him again.

2. Professional And Prompt.

   Let me start by saying the service was second to none.. Why do I say this? While on active duty, I have moved several times to different duty locations. By far this was the smoothest, painless relocation as of yet and finally the last I might add.
   
   
   
   Anthony, did a wonderful job setting up the move from day one, as we all know communication is a vital ingredient, not only to moving, but as to any business really. Initially, we shopped around as anyone would and search for the best possible price and service. Certainly, there were others out there, but very sketchy on price and too many promises.
   
   
   
   With Anthony it was to the point, not empty promises, with Anthony we did not miss a beat, he was on top of things. Logistically speaking it was a big move, many moving parts but nothing that Trans Untied couldn't handle. Price wise the best deal in town, hands down for the services provided. If you are skeptical, or unsure don't be the company will take off your belonging and will move wherever you're next destination is. I would highly suggest Trans United.

3. By far the best moving company!

   I had an awesome experience with Trans United moving services recently. It was a great bargain and I found the cost for the long distance move to be extremely reasonable. I shopped around and was offered $2500. It was hundreds less than what other companies quoted me.
   
   I must say I’m very pleased with their customer service and how Jessica handled everything. They really did a great job with setting up the move and made sure everything arrived on time and in great condition as promised.
   
   I would highly recommend them to anyone who has to move and needs a trustworthy company.

4. Fantastic Service, Good bargain, Friendly Service!

   When I was looking for a moving company online to move from my home in Orlando FL to the Midwest, I came across Trans United moving company. I sorted through quite a few advertisements before finally settling on this company. I saw the company had good reviews so I gave them a call.
   
   The first thing I'd like to talk about is the staff. The person I spoke with was Jessica and she make everything simple and easy to understand for me. After she outlined the cost (a great bargain by the way, only 4000 for my long distance move) we arranged for my belongings to be transported.
   
   I'm happy to say that today I'm moved into my home and none of my belongings were damaged in the process (I had more than a few fragile items too). I would recommend this company to anyone.

5. Awesome Movers!!

   Moving is not a fun filled task where things can pile up get very difficult to manage and this company did not disappoint! I am very careful and cautious about who I use as I want my things to arrive safe. Anthony provided nothing short of phenomenal care and customer service throughout the entire process.
   
   While the detailed work and customer service were exceptional the price was unbeatable, and I paid about $2,200 for a long distance move which was beyond fantastic compared to some other quotes I was getting from other companies! The company made sure everything was done thoroughly and took the burden and stress of a long distance move off my back!
   
   Anthony handled everything flawlessly by setting up the move in organized and efficient manner. I really wouldn't use any other service in the future since Trans United and Anthony made everything so easy to manage. I hope to use the compnay in the future; if I ever decide to move again I will know exactly who to call!

6. Awesome service and value.

   Ive moved many times in my life and its always been awful. This time was different. Such ease and great customer service. Anthony was awesome to deal with and helped me so much.
   
   Cost was a major factor for us so the $5500 rate for our move beat everyone else. I was nervous since it was such a good rate but Anthony was available to me through the whole process and I was able to relax and not worry.
   
   In short, I hope I never have to move again. If I do though I will definitely call Trans United and Anthony. I can definitely recommend the company to anyone wanting a great service and price.

7. Rip off very poor service and.lies.

   December 19th, 2017 I was looking for a moving company to move my wife and I From Florida to Illinois. I came across Trans united van lines. I had research see if there were any complaints against this company. The Better Business Bureau Show Trans United van lines was A plus. I called Trans United van lines December 19th, 2017 spoke with Chris in sales. I Explained that my wife and I are moving from Florida to Illinois to see what the cost to move us. Chris asked me when I was going to move, and what kind of furniture anything else that would be going with us to Illinois. I gave Chris list of items over the phone that had to be carried on the truck, and about 75 boxes. Chris Put me on old to figure out what the cost would be to move from FL to ILL. I have told Chris I was a veteran and disable. Chris put me on hold for about 5 to 10 minutes. When Chris came back to the phone told me he has email me a Binding Moving Estimate (see biding estimate with complete brake down what the move will cost me.) I said to Chris that is good what is next. Chris said that I would need to a deposit of $745.00 How would pay for it. I gave Chris my bank card number so Trans United Van Lines can hold that rate. Chris ask when I was plaining to move. I told Chris June 2nd, 2018 (5-month notice.) Chris said that date is open what time would I like to have the movers there. I said the earliest I can get. I was given time 8 am to 10 am on June 2nd. The date was set for June 2nd between 8am and 10am. In the contract. I have emailed Chris a list and the measurements of all the furniture.
   About a week, or two I received a call from Jason from Trans united van lines. That he will be taking over from here all the way through the move, and when we receive our belongings. Jason stated he will Check on us to see if I would need help or answer any question I said thank you. I asked Jason for his email, so I can email so I can email a list of the furniture with the measurements plus count on how many boxes with measurement. Jason said that would be grate it will help a lot. I haven’t heard from Jason for a while About a month to month a half. Jason called me to see how things were going. I explained that had made changes in the boxes and I will email the new list. Jason said thank you. I want over the date and time when the drivers are going to be at my place. Jason, said that is correct on the date, and the time. In May I have email Jason a final copy of the box count. I called Jason to see if everything is ok on the list. Jason said yes wanted to go over the list see how many cubic ft I would take up call me back. Jason called me back and stated that I would have to pay additional $1,800.00 on top of the bill. But it could go up, or down that is only when the truck is loaded, and driver will let you know. The final cubic feet. Jason said to me I would have to deposit additional $230.00 on top of the $745.00 make the deposit of $975.00 I gave Jason my checking account information to charge to my bank account card I asked Jason how the payments work. Jason said I can pay by check, money order, cashier check, or cash. At the time of deliver cash. A few hours later I had called back to spoke with because I am not going to pay $6.000.00 in cash. After I got off the phone I have called Jason and Derrick no answer voice mail was full not able to take any message. I lend up texting Jason, and Derrick about the movers are not here. I was told by Derrick Jr is in the hospital. After texting Jason, he said I cannot talk right number is Derricks phone number. I told don’t come out here to load my stuff now I am at a church convention with my wife. I text Derrick right after Jason. Derrick text back telling me his phone was not working and just picked up. I lend up texting Derrick back around 15 minutes give or take. Derrick text me back saying he is work on getting some one from GA. 35 after responding to Jason’s text I sent Derrick a text back to see how long it will take for this driver to get here. Derick text me back stating he is at a special event with is wife and can’t talk. (More information on my cell phone with all the texting I had with Jason, and Derrick.) Not sure when he will get to me a day, or so. I said to derrick this is a joke from you and your company. I didn’t believe Derrick because what has happened so far with this company. I called JR up on Sunday evening He answered the phone told me he hurt his leg. He will be there on Monday June 4th between 3pm 4pm. I said ok. Later in the day Jason called me to let me know that Jr will be there on Monday June 4th. JR showed up at 7 pm. I showed him what was going, and I have marked the boxes that where fragile. I went down stairs to see how much room they have left to put my items in the truck. Jr showed me how they mark the cubic feet one row of rivets to the next set of rivets was 175 cubic sqft. I question the way Jr told how they measured the cubic feet. I couldn’t say too much. Not sure if was telling me the truth, or what (I am not familiar with cubic feet) The men lend up finishing around 11:15 pm. Jr was wright the bill up he said he was giving me a few discounts. If I am write Jr wrote $7,000.00 when finish Jr told me I have a balance $3,300.00 on top of what I have paid already. I told Jr I only have $2,100.00 in cash. Jr said that will have to pay the rest when my items are delivered to Rockford. Jr said to my wife and I that he will be Rockford on Monday June 11th. I said ok. See you Monday June 11th. We arrived at our new apartment on Wednesday June 6th I lend up calling Jason on Monday to see if belongings are going to be here. Derrick answered the phone I asked when will my items be here. Derrick told me they have up to 14 days to receive my items. I told Derrick that Jr told me he will have everything by Monday. Derrick told that Jr was not driving anything to say or is not driving my items to me. I must wait. I said this not right all you have done is lied all the time from start to finish. I told Derrick that I am disable Veteran for the 3 times from the Derrick said to me it will be there Saturday June 16th, or Monday. June 18th. On Tuesday Jason called me and told that I will get $150.00 off my bill. they are ready to load my items on the truck. But I need to make a deposit into their account in the amount in the amount of $1,600.00 I said if I get this to the bank will my item be shipping out today. I a different person I asked if Jason was there. The gentleman told me Jason was not in the office. I told him I was trying to figure out how they came up with attentional $1,800.00. I ask about why the increase in the price. He said you need to read my contract. I asked the papers that were emailed to me that has the break down of the charges with other information. He said yes.
   The gentleman asks me hold on. He came back to tell me a different amount of $1,900.00. I asked for his name he never stated his name to me. I ask him how the quote can go up from $1,800.00 to $1,900.00 in the last hour half. He did not answer Then he told me I would have to wait for the driver to get the total amount.
   I was little upset over this. This was May 21st when this all happen. On May 28 I have called Jason to go ahead to despite the money in the amount of $230.00. Day later I called Jason to make sure that they have the money for the deposit he said yes and will call me on Friday June 1, 2018 to go over everything. June 1st I was waiting for Jason to call me back. It was getting late around 4:35 I called Jason to find out everything is set to go for June 2nd and the time. and that the date. Jason said the movers are going to be there on Sunday June 3rd I said to Jason I was set up to be moved on June 2nd Jason said look at your contract I said yes, I am looking at my contact it says Saturday June 2, /June 2.
   I called back Saturday morning lend up speaking to the same gentleman I asked to speak to the manager. He said he is the manager who he could help me. I had explained to him what Jason said to me, Plus I asked for his name he told Derrick. I explained to him what was going on. Derrick said that will get in touch with drive and make sure he calls me. and they will be there today. Later in the evening it was around 6pm Derrick called me back and told me the Driver JR had injured doing a job is at the hospital. Derrick gave me JRS phone number to call JR. I called Jr to see if he is ok. Jr answered the phone I explain to Jr that Derrick stated to me that you were in the hospital. JR said that is wrong and the manager was lying that his truck broke down. Derrick was lying to me. JR said the truck broke down. He will be at my place on Sunday June 3rd between 3pm and 4pm later in the day. I received a call from Derrick to let me know that Jr is in the hospital with heat exhaustion I told Derrick I don’t believe you about this. Because you have lied to me already. Derrick said to my wife they are working on getting a driver from GA to move me to ILL. I will be contacted. Sunday June 3rd, I received a call from a man said to me the driver didn’t have my phone number. I gave my phone number to the gentleman. (I did not understand this person worked for the company he should have access to my information.) A few minutes later I received a call from a man telling me he can get my belongings today, or Monday. That I would have to give him cash in the amount of $6,000.00I told hm I was quoted a rate not $2,478.51. He said I need to call his boss I asked for his phone number. The gentleman gave me the phone number of 1-754-214-3069 this have spoken with Derrick about this whole thing how bad the service was. What they put my wife and I through. Sleeping on the floor having to spending money to eat out every day. This is wrong for any person. Jason called me on Tuesday June 12th told me I had to make a deposit in the amount of $1,550.80. Jason gave me their banking information to deposit the money into. (the company name that was given to me was moving from and relocation inc.) I lend up putting the amount of $1,657.80 which leaves a balance of $1,400.00 that I would own them. I called Jason back and gave him the information off the bank receipt, so they can look up the deposit. Jason said they will look for it and my belongings will be shipped out. I will receive everything by Monday, or Tuesday. I asked Jason where my furniture was all this time. Jason said in a warehouse. I was never told that my belongings were going into storage. No one told me this was the first time I found out that this happen. Sunday evening, we received a call from the truck driver that was delivering our stuff on Monday. He will call us when they get closer. When Caesar the driver got to our apartment he asked me to come and look at something. I walk to the truck he pointed to the top I ask what is that he said at the ware house the people loading the truck put the desk on top then it fell broke in peace’s I was talking to the driver he said this a company is not good. Caesar stated to me I would have to pay him first before they unload the truck. I ask why because I sure have a right to make sure everything is ok. Caesar told this is from the company no cash in my hand we don’t unload the truck. I gave Cease the cash of $1,400.00. Ask him to sign a receipt which he did. They were there days early waiting for them to load the truck up get on the road. Caesar the driver told me has called Jason to get the paper work was told he is working on it. Never respond to him would show up, and Jason would show up. Then tell Caesar he will be there and that was Tuesday that is when they started to load the truck. Caesar said he would not use this company they are not that good of a company. As of today June 22, we are still finding damaged items.
   The damaged items so far are Desk, Entertainment Center, Coffee Table, Coffee table glass, Wicker table, 60” Vizo smart TV Lines through the Tv, Women shoes, couch stains, drinking glass set. Bowls, At the time I talked to Chris in sales he emailed me a copy of my charges. $2,622.75 fuel $131.14 Military/ early book -$275.38 total move $2,478.51.
   At the end I had to Pay $6,357.80 from $2,478.51
   on there website and the biding moving estimate page 2 understand your estimate.here it is
   We offer a BINDING-NOT-TO-EXCEED the estimate contract that covers all expenses up front. There are no hidden charges. All of the fuel surcharges, taxes and tolls are included. This is the best way for the customer to know exactly what your total moving costs are and offers you the comfort of knowing everything up front.
   You will have a moving professional who walks you through the complete process from start to finish. We are your single point of contact and you will not be shuffled around from person to person like at most companies. By having a single representative assisting you, it stops the miscommunications that can arise in an already stressful time. We will know all the details of your unique move and you can be reassured that we will handle all aspects of your move with great care.
   We are not a broker, but an actual carrier with a DOT number and a fleet of trucks. Most moving companies are brokers, bidding out your moving to the lowest paid carriers that may not have your best interest at heart. We will be here with you from beginning to end.
   How could my estimate go up when I had removed 4 items washer dryer book self stereo system. I was over by 5 boxes.2 weeks sleeping on a floor with my wife. I am a disable veteran I have explained this to them. Know I like to know what you are going to do to fix all the damage items and the pain suffering we went through. On your website states you use your own trucks to move people. that is a lie I had a independent driver. told me he waited for days for the paper work. Plus I never received a bill of lading when the movers came.
   I like to know are, or will you cover all the damaged items that your company caused.

   

8. Do Not Book Trans United.

   Deceptive, rude and malicious. These people pay people money to write good reviews. DO NOT USE TRANS UNITED. They are a bunch of liars and thieves. In addition to having multiple reports on the department of transportation's website for misrepresenting itself as an actual carrier when in fact it is a subcontractor, Trans United has deceptive business practices. After telling me that my deposit was refundable up to 72 hours of my move, ( I SPECIFICALLY ASKED) they are now holding my deposit hostage, highlighting the fine print after the fact that the deposit is in fact non refundable. In addition, their drivers have been cited for using controlled substances and a lack of fitness. Don't believe me. Check them out on the Department of Transportation's website. It's all there. Don't use them unless you want to be ripped off.

9. Best moving service.

   The whole moving service I received was awesome. I almost thought it was too good to be true with the price being $6200 for such a long distance move with all the furnitures I had. Nevertheless they never disappointed. This company was the lowest I came across it was really worth every dollar.
   Special thank you to Anthony he was the nicest person. He provided really great customer service setting up my move. Everything went really smooth and fast.
   I will definitely use them again if I need to and will recommend them to anyone that is looking for a great moving deal and hassle free experience.

10. Great Moving Company!

    The moving service was awesome it had a great bargain and the cost was around $5000 for the long distance. Josh did a exceptional job with setting up the move. I will definitely use him again.

11. Moving!

    Moving is a tumultuous and pressure filled task where things can pile up and suddenly get very difficult to manage and this company did not disappoint! I am very careful and cautious about who I use as the moving service and fees from state to state can be very expensive and time consuming. Nick provided nothing short of phenomenal care and customer service throughout the entire process.
    
    While the attention to detail and customer service were exceptional the price was the real deal, and I paid about $3,900 for a long distance move which was beyond fantastic compared to some other quotes I was getting from other companies! The company made sure everything was to my liking and made the long distance move feel like a breeze!
    
    Nick handled everything perfectly by setting up the move in organized and effecient manner. I really wouldn't use any other service in the future since Trans United and Nick made everything so easy to manage. I hope to use the compnay in the future; if I ever decide to move again I will know exactly who to call!

12. I love this company.

    The moving service was awesome it had a great bargain and the cost was around $5000 for the long distance. Mike did a great job with setting up the move. I will definitely use him again.

13. Very Happy!

    The whole moving process alone can be stressful, but this moving service made things go so much smoother. I almost thought it was too good to be true with the pricing being $3200. I got tons of quotes from different companies and this was by far the lowest for sending so much furniture long distance. I spent twice this mount 5 years ago.
    
    I have to give a special shoutout to Anthony. He did such an amazing job setting up the move. He was very professional and kept my mind at ease at such a stressful time. I couldn't believe how organized and fast everything went.
    
    I have already recommended them to two of my family members who are moving as well. And I know I will not hesitate to use them again if need be.

14. Great service !

    I was excited about the low price of the move. It was cheaper than the other companies I have looked at.It was such a steal for $2000 for cross country!
    Everyone was a great help with great customer service, Mike hes the one who set the whole thing up and he was so kind and so professional. They even helped me organize my boxes in the rooms and moved my furniture to the correct spots! I didn't have to lift a finger.
    I would 10/10 recommend anyone to them. You cannot beat the price and the great customer service.

15. Moving review.

    I am impressed with the quality of work for the low price of $3000.this was a wonderful moving experience.Anthony was a model employee and had great customer service.I was shocked that all my belongings were packed and ready to go in a matter of hours.If I ever moved long distance again I would not hesitate to choose this company. There is much gratitude and appreciation for the Speedy service and customer friendly environment created. I almost had no choice but to tip. I will definitely refer any and all of my friends to this company. I would definitely love to promote this company as I have lots of friends willing to do business with companies that do quality work at low prices. I keep this Company's phone number on hand just in case I have to send furniture to family members across the country.