Trig Moving and Storage

31 Reviews: Add Review

1. SCAM! Do not use.

   Trig moving is a scam! They will lie, cheat, steal and damage every item that you own. Please do not use them for any service! FRAUDS!!

2. Do Notbuse This Company.

   DO NOT USE THIS COMPANY!! I booked 2 months in advance and was quoted $2800 for all my stuff to be moved out of state. The day before they call and say it’s going to be $500 more, we said no and they said never mind it’s still the same price. The morning of the move they jumped the price to $4200!! We said heck no and to leave. They worked it out to move my stuff for $3k BUT we had to get rid of pretty much all our furniture accept mattresses. Desperate we agreed as we couldn’t stay where we were. They told us it would be delivered 7-14 days so we planned our new jobs and everything around that. The days leading up to the 14th day they told us they couldn’t find the truck, our stuff was still in storage, no trucks were ever scheduled and the excuses go on. We couldn’t get ahold of a manager for the life of us. FINALLY we got a manager, he seemed like he was going to help us and said they were definitely in the wrong but that we were told the wrong estimate of delivery that where we moved to would be Minimum 30 days!! We asked for a discount for the inconvenience as they caused my husband to loose his job since all his tools were in another state sitting in storage when we never asked for that and got denied every time something inconvenient or that they lied about happened! We ended up waiting 28 days for our items. When they delivered it was Black Bear Moving & Storage that delivered our stuff. They had our items crammed with another family’s items. My tv was on its side and smashed by heavy metal tools, my picture box was broken through with a ladder going into it, they broke figurines , washer, antique coffee table and the “helper” they brought was making sexual comments to me. They didn’t know how to move items properly and dropped my husbands him safe half way up the stairs on my husband because they didn’t have proper moving equipment and tools. A complete MESS! Customer service means nothing to these people. Quality and timely service is apparently not a thing to them. And they lied when booking they are in fact a broker.. stay clear of these moving companies please or you may face what my family had to go through. Hung up on us multiple times when we would call, got in screaming matches with my husband, had no sympathy that they are crooks just wanting your money.. WORST COMPANY EVER THEY SHOULD NOT EVEN BEBIN BUSINESS!!

   

3. Started out good.

   I had to get my mom's 1 bedroom 700 sq. ft, apartment moved from California to Oklahoma. I talked to every company that called and gave the same inventory for all of them. Trig came in at 1500 dollars which was about 1000 dollars below the closest competitor. I paid the deposit and waited for moving day. On the day of the move, they were scheduled to be there at 430pm, only to get a call around 4 saying they needed to reschedule until the next day. The next day rolls around, the last day my mom had before she had to be out of the apartment and we needed to be on the road, they arrived right around 5pm. The site supervisor came into my moms apartment, took one look around, and assesed the volume to over 1000 cubic feet, which would make the price triple. I called the office to try to find a solution to be met with, more or less, a 'tough shit' kind of response. Finally, I was able to at least agree that I could pay the balance of the 60% required to ship everything at a later date, since I didn't have the card I needed to put everything on with me. The guys loaded the truck over several hours and we thought we were done with it for now. As I'm doing the finally paperwork with the supervisor, he calls his boss to ensure what the main office had told both of us was good to go and they could leave, around 830pm, only to be told that if I didn't pay the 60% immediately they would just leave my stuff and go. After another 30 minutes of calling people higher up, we finally got to a solution and we wrapped it up. The salesman I talked to, in order to get things moving (no pun intended), seemed a little more interested in helping. Only after they had my stuff and my money did they go silent about any progress. The one allowance I will give is it was close to the 4th of july so there's that. I sent several emails asking for an update, finally getting a call from the driver saying he was about 24 hours out from delivery. I received an email from their customer service around the same time stating the final amount needs to be paid in cash or money order, I knew that part, but since the cost was 3 times more than they had quoted I am now forced to figure out the difference, not impossible, but again the whole issue was they did a horrible job estimating, trying to undercut competition. Use literally any other company. They backed me into a corner being up against a moving deadline where I pretty much had to suck it up and deal with their incompetence.

4. Bad job.

   They saw me coming and the price went to $5555.95 to $9500.00 had to be payed with cashiers check then they were late they arrived at 11:30 the driver had to go on a beer run at 1:45 they finished un packing at 3:15 am . I would run away from Trig they showed up 9 days late Cant say enough bad about Trig moving sucks big time. sorry I ever heard of them David Minor Calif to Tucson.

5. Efficient company.

   If you are looking for an efficient move, then you need to contact BlackBear moving. You will never regret it. They are just amazing!

6. Trig moving.

   Trig Moving is the best company I've ever tried. I would highly recommend them due to their great and hard work!

7. I simply loved this company.

   I simply loved this company for all the great move made for me and my family. I recommend these guys! They are amazing!!

8. Recommended.

   From start to end, it was the best moving company I've ever used. This is my second move and comparing to the first one, this absolutely went beyond my expectations. Highly recommended!

9. Great service.

   Great service! The driver was extremely friendly, handled with care and professionalism. I would definitely use them again.

10. I will always recommend them!

    I will always recommend Trig Moving Company, its service is second to none. Their respectful and helpful workers. Very good organization and teamwork. We have not struggled in anything other than driving to our new home. I would recommend them again and again.

11. Strongly Recommend a Different Company.

    DO NOT USE THIS COMPANY. Although all of our items got delivered, almost EVERY PIECE OF FURNITURE, ART, AND BELONGINGS WAS DAMAGED.
    
    See a few examples below, also the attached photos . I strongly urge anyone considering Trig Moving & Storage to find a different company that has a rating with the BBB. Or at least get very good insurance and move anything you care about yourself.
    
    1) Furniture that was packed in blankets came with the blankets TORN through with the furniture beneath scraped and gouged.
    2) Clothes (including a tuxedo) were NOT hung in wardrobe boxes but crumpled together with other stuff packed on top.
    3) Free weights were packed ON TOP of decorative items
    4) Lamps were bent and BROKEN.
    5) Art was stuffed in a SINGLE box with NO individual WRAPPING
    6) Our microwave (although it looked fine) SPARKED AND SMOKED, was handled rough enough to break the internal electronics.

    

12. Household moving.

    It’s very great experience. Arrived sharp at the time and collected all the stuff early. It’s very easy to work with them and reasonable price.

13. WARNING: Do Not Use This Company for Packing.

    I was paying for full packing but I don't think they do this normally. They showed up at 8:30am and packed all day until after midnight! They were exhausted and doing a worse and worse job as the day wore on. At midnight they said they were done - when there were things left in every room and the kitchen cupboards were full!
    
    They didn't have their tools with them so they had to borrow mine (before they got packed) and even then they didn't take my patio sectional apart.
    
    My rep had promised me a delivery by July 1. It's July 3 and my stuff has been sitting somewhere in LA with absolutely NO IDEA when the truck will come back to pack up my things and deliver them to Texas.
    
    I am quite certain there will be a lot of damages to my things between the shoddy packing and the unexpected hold in a hot warehouse. They left many obvious things like an ironing board, but they loaded up all the aresol cans and nail polish remover. I can only imagine what a mess awaits me when/if I ever see my things again.
    
    Their customer service was the absolute best until moving day. Now they've broken every promise, charged me double the estimate, and have stolen my possessions as far as I can tell.
    
    Oh and worse, they failed to leave me the inventory carbon copies. I was so worried about them driving off without packing most of my things (I was standing outside ready to jump in front of the truck because they kept it running after midnight) they yes I failed to demand the inventory -which really should have been something they did and didn't need to be asked for.
    
    I am so disappointed in this company. And I am now suspicious of the other reviews on here. If the only difference is that my stuff was packed by Trig then here's your warning. Don't use these guys. Pack it yourself or hire other movers.

14. Highly recommended.

    Couldnt be happier!
    i used trig moving to move my house
    eddy came with his crew and they were super careful and courteous and made me feel very comfortable with the process
    eddy really showed me he care for his custumers
    couldnt recommend more
    5 stars!!

15. Long Distance Move California to Montana.

    They have really went out of their way to accommodate my belongings for the price agreed. Moving is stressful and they worked hard to make my move as smooth as possible.
    
    I would recommend them for long distance moves and to friends and family. Thanks Guys!
    
    So long California!